"The technician that came out was professional and courteous at all times. Didn' waste any time getting to work on figuring out what was wrong and then fixing it. Which turned out to simply be a build up in the gas line before at the burner that was blocking the gas flow. Everything was all done within the first half hour that they bill for. Technician also advised of other issues with the water heater but did not pressure me at all on having to complete the work immediately. "
The National Fire Protection Association (NFPA) says that chimneys and their associated elements like fireplaces, vents, or stoves should be cleaned at least once a year before the start of seasonal use. According to the Chimney Safety Institute of America, a chimney should be cleaned when there is 1/8 inch of soot buildup. If there’s more than that, creosote—a flammable byproduct of burning wood—can form and increase the risk of a chimney fire.
Homeowners insurance may cover chimney leaks, repairs, or replacement, but coverage depends on the cause of the damage. If the chimney is damaged by a sudden, covered peril like a lightning strike, storm, hail, fallen tree, or an unexpected fire, your policy is likely to cover the costs. However, insurance generally does not cover damage resulting from normal wear and tear, old age, or a lack of proper maintenance, such as failing to perform regular cleanings and inspections. If a fire or other damage is caused by a known issue you didn't address, the claim may be denied. Additionally, some policies may have specific exclusions for events like high winds or earthquakes.
Beyond having an inspection, it’s important to do chimney maintenance at least annually to be certain the chimney is safe to use. Cleaning the flue of any built-up particles, creosote, and soot reduces the risk of fire. Fortunately, the cost of hiring a pro to do a chimney inspection often includes a chimney cleaning, so you may not have an extra expense for maintenance.
Yes, you need to leave your chimney damper open when burning a creosote log so that smoke and other debris doesn’t waft into your house as it’s burning. You’ll need to make sure your damper is fully open, even when the log continues to smoke, until it’s completely out and cold.
A chimney cleaning brick or log can help loosen creosote between professional chimney cleaning appointments. Although they can help keep your chimney cleaner, they are not a substitute for chimney sweeping and are not meant to be used regularly.
The Craig, AK homeowners’ guide to fireplace services
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