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Recent Well Water Pump Repair Reviews in Cleveland

  • T K Home Inspection LLC
    5.0
    Nick was great! Took time to explain what we should expect, what he was looking for and took the time to go over a prelim of his findings before we left the house. We had the final report back within 24 hours. Office staff was great and were able to schedule us the very next day for our appointment!
    Angela H R.
  • Able Sewer and Drain
    5.0
    He was very thorough and very prompt. He would come at a moment of notice. I am satisfied with the service he provided.
    Robert M.
  • Ohio Basement Systems
    4.0
    Very well only minor complaint is that they could've been more tidy. The guys tracked mud all over my carpet and entryway, some cement specs were dropped randomly in the driveway. Otherwise it was a timely job and I appreciate the urgency.
    Natasha B.
  • Ohio Basement Systems
    5.0
    Everything went well. The crew did a good job and the basement is finally dry. I also had work done in an elevator pit in a commercial building and, in spite of unexpected issues, they stuck with the job to finish in one day as promised. I recommend this company. They were professional and reliable, although they book appointments three month's out, it was worth the wait
    Roberta J.
  • Ohio Basement Systems
    5.0
    This company is awesome...from Mike Roberts (sales) to James, Lavael and Clarence that did the work in the basement. They all were on time, professional and willing to go the extra mile to do the best job possible. I can't thank them enough for the great job!
    Ryan S.
  • Plunger Plumber
    5.0
    Aris Almaliotis was very knowledgeable, professional, helpful and most importantly honest!!! His work was immaculate. He could have robbed me blind with “fixes” that wouldn’t have worked. He went above and beyond to evaluate everything. Can’t say enough how please I was with him and the work. Highly recommend him!!
    Laural C.
  • Ohio Basement Systems
    5.0
    Chris Shewell came to perform an annual inspection of my sump pump system. Before starting, he thoroughly explained what he was going to do and invited me to observe the process. I watched as he removed the pumps from the well, cleaned and adjusted them as necessary. He explained every step and asked if I had any questions. He also did an inspection of the whole basement and gave me an evaluation of the condition of the walls and any potential problem areas. In addition, he checked the exterior of the house and the downspouts. Chris also went over the warranty with my wife and I. He also explained that Ohio Basement Systems had been acquired by Groundworks, a nationwide company, and our warranty would not change with the transfer. We were very pleased with the thoroughness and professionalism of the entire process and would recommend this company to anyone. There was no charge due to the first annual inspection being free
    richard m.
  • Ohio Basement Systems
    5.0
    I met with Bob for my free estimate but before meeting with him he called me the day prior and the day of to let me know he would be there and on time. He actually told me the time arrival on his GPS. He was the nicest person I have every met in my life and I wish I could say I was exaggerating. He asked me what was important to me with a companies service and then made sure to deliver on all of those qualities. He explained the whole process, piece by piece, to ensure I would get everything I specifically wanted. He also provided videos to show me what was currently happening in my crawlspace and how to improve it. I appreciate that he did not try to sell me on services that I did not need due to money constraints. I will add another review with pictures once the job is completed. I am scheduled in October. Request Bob if you meet with this company, A+ rating for his customer service
    Brittanie S.
  • Ohio Basement Systems
    5.0
    First, they applied the Reinforcers to one of the walls. Then they dug a trench through the cement (about a foot wide)of our basement floor around the entire basement walls and installed the water guard. They dug a deep hole to house the water pump. They covered the waterguard and filled in the holes with gravel and then cement. During their waterproofing job, they discovered a disintegrated elbow pipe from our kitchen sink and arranged for a plumber to fix it. They also recommended a plumber to fix another problem we were not aware of. The whole process took only 3-1/2 days. The staff did an excellent job, and were friendly and helpful. We were impressed with the quality of the work and products. We'd recommend Basement Systems to anyone needing waterproofing
    REBECCA C.
  • Ohio Basement Systems
    5.0
    Crew were on time as promised. Crew were courteous and professional. They knew their work, worked hard, and finished within half day as estimated.
    Peter C.

Last update on March 31, 2022

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