After 30+ year old water heater began pouring out in basement, I quickly turned to Angie's list to find a grade A company to Repair Gas Water Heater. I found 2 services that had over 100 reviews with overall grade of A. First company I called and left my information and waited for call back. 2nd company was Fairfax Electric,Plumbing and Gas. Explained this was an emergency, they asked for all my information and put me on hold while calling to see if they could fit me in today (same day). Within minutes, they were back on the phone to explain, yes, they could fit me in the schedule, went over all the details of the cost, and that installers would call when they were 30 mins out from our home. This call was at 1030. The first company I tried returned my call to advise if they could perform the same service a half hour later - I explained I had already gone with another company. From the 1st phone call this morning to the installers, both were courteous, prompt, and extremely professional. Actual service performed included emptying remaining water and removal of old water heater, installing new one and replace 2 new copper water lines, and replace some venting. They arrived at 2 pm. and all actions complete at the time of this review which is now 4 p.m. The cost quoted on phone was exact price of the invoice at completion (to include cost of the permit for later inspection of installation). Additionally, this water heater came with a 3 year labor service warranty and 12 year manufacturers warranty. Other company mentioned only offered 1 year service warranty. This is by far the best service received in quite some time....truly reflect customer service and professionalism. Something to be said for company that knows what it does best and sticks to it. A pleasure in writing this review. Will definitely use this company again if needed.