This guy is great. Before I bought the set online, I looked on Angieslist to see who the heck could put it together for me, and found Reliant Assembly. He returned my call right away, and we were able to set a date for installation. THEN I ordered the thing. Since it was his busy season, the date was 3 1/2 weeks away, but he checked in periodically to make sure the site prep was on track, and the equipment had been delivered in time. It took his team 2 full days to put the playset together, and they're experienced with this stuff! It was complicated, but they did a really super-fantastic job. Although it took him more time and effort than he originally thought, he stuck to his original estimate. The set is absolutely level everywhere, and strong and safe. He's one of the best finds I've ever had from Angieslist.