Creative Playthings did great work. The playset seems to be appropriate quality for the price, which is higher than the small sets you buy in a box, but less than half of some of the other companies out there. It appears sturdy and my son is having an excellent time playing on it. The service in the store was efficient and professional and there was a premium on providing a safe product. In fact, the staff would not sell me some of the higher priced options I wanted because there was not enough clearance in my yard. The installation happened on time and was fairly quick. When one person showed up to install it, I was really skeptical, but bravo. There are a few tweaks I'd like to it, such as the slide position creates a safety issue with a gap at the top--I can't tell if that's the install or design, but I'll be looking in to it. Overall, very good experience and definitely recommended.