Was able to quickly assist and resolve the project. Then provide direction for future steps.

Came to me the same day I called to program a key fob and copy an emergency key blade for an electric vehicle. Took a little bit longer than he originally estimated but I’d read that fob programming for my car is a bit tricky. Plus, he honored his original quote, which was considerably cheaper than what a dealer would charge.

They did a very nice, 10+ job. Everything went so well

Great job!

Seemed a bit expensive but this is a mild complaint and I have no real basis for comparison. He did a good job and I would hire them again if needed

Do not call this company unless you want to be ripped off. I was charged $350 for a home lockout. I spoke with a reputable locksmith the next day who said he charges $150.for a home lockout.

Fast

I needed a locksmith ASAP late in the evening. There was a misunderstanding of my location, and even though I was an hr away from them, Expert Lock & Key came to my home right away. Not only did they deliver excellent service they did so for an excellent price!! I absolutely recommend them to anyone who needs a locksmith. Very prompt on returning my phone calls, getting to my home and was very friendly and professional. Thank you so much for your great services!! ??

Super fast service to help with a home lockout. The tech figured the best way to get into the house that didn't cause any damage. I was back in the house in under 5 minutes. He was at my house in less than 20 minutes and rate was very reasonable for an emergency after hours call.

If you hire this company beware of the very high cost they charge and if you live in Newark or surrounding area they charge more for their services.

My keys were stolen and they were able to update the locks to my house quickly.

So fast

Eugene responded immediately and scheduled an appointment for the next morning. He was prompt and took care of the issue in a very short period of time. Highly recommend.

He quickly replaced a door lock. I sent him a picture in advance and he was able to purchase the correct replacement and come to our home with the right lock in hand.

Quick. Easy. Inexpensive

Austin was so polite and informative. Called an hour ahead of schedule, to make certain that I had the keys for all the locks, and helped me to know what I needed to have ready. I liked that, as it prevents surprises and scrambling. We were able to get a deadbolt lock, in addition to the key changes. The deadbolt lock was not an easy thing to do on our door(unusual door), but Austin was great in dealing with it, and was caring in understanding what we needed for safety. We are pleased.

Very professional but also personable. Eugene got right to work after assessing my need and took care of my security issues beyond expectation at a very fair price. Door locks are functioning perfectly and new deadbolts keyed as requested.

Na

Well done door hardware replacement

Worked with Eugene and he is super responsive. He assigned us Austin who also was responsive and was on his way to our project when he encountered a personal emergency and assigned us back to Eugene. Despite I’m sure the additional work, Eugene came over to our project the next day, gave us his expert advice that saved us some money, did the installs efficiently, and did a walkthrough of the work and immediately fixed something he saw needed tweaking. Thank you Expert Lock and Key!

I had scheduled an appointment to change the locks on our new house. The day of when the locksmith reached out and said it would probably be 2 hours later I was frustrated. I reached out to the owner that I had made the appointment with and he came himself, at the original appointment time. I was satisfied with the service.

I would hire again, upfront with costs when asked, nothing hidden.

Very professional and quick

he was on time, did the job quickly and professionally, and cleaned up the residue. we will use this business again and will ask for this technician. would recommend the company and worker to anyone.

Had to wait for them to arrive.