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Verified Reviews for Gas Fireplace Service pros in Douglas, WY

Last update on October 12, 2025

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PORTER'S MOUNTAIN VIEW SUPPLY

3861 DENIS DR
4.00(
1
)

PORTER'S MOUNTAIN VIEW SUPPLY

3861 DENIS DR
4.00(
1
)
Customers say: Quality work

Since 1978 Porters has been helping Wyoming residents furnish their homes with the industries leading fireplaces, hot tubs, spas, stoves, BBQ grills, Satellite TVs and HDTVs.

"We purchased a fireplace from Porter’s in Casper and signed a contract in August 2020 for $5,932.00. We put down $3,000.00 so had a balance of $2932.00. In early September, I spoke with the manager regarding installation and was told I had a balance of $4,353.00 which, less the deposit of $3,000.00, left a balance of $1,353.00. I presumed the new balance was the result of a promotion of some kind. One should never presume. I called later in September and asked for a final billing statement. I received a billing statement in October for the $1,353.00 and sent a payment for that amount. In January 2021, I received a bill for $2,782.00. I called and was told that additional charges had been posted, ones from the original contract that had never been billed, and that the balance was $1,429.00, not $2,782.00. I asked why these charges were not on the final bill I had requested and why would they post charges months after the date of service. After some discussion, I suggested that some form of credit should be applied given they have not once sent a correct bill. I was given $120.00 off. I was furious with them and asked again for a final bill that was itemized with all charges and payments. I was assured it would be sent. I finally received a bill 4 weeks later with nothing on it but a balance due. It doesn’t make me proud to say that they wore me down and so I paid it. I may file a report with the Better Business Bureau but for now, I’ve elected to write this review. If you go there, I highly recommend their products and installers but, watch the billing. They clearly aren’t on top of it. Chris N."

Chris N on February 2021

Since 1978 Porters has been helping Wyoming residents furnish their homes with the industries leading fireplaces, hot tubs, spas, stoves, BBQ grills, Satellite TVs and HDTVs.

"We purchased a fireplace from Porter’s in Casper and signed a contract in August 2020 for $5,932.00. We put down $3,000.00 so had a balance of $2932.00. In early September, I spoke with the manager regarding installation and was told I had a balance of $4,353.00 which, less the deposit of $3,000.00, left a balance of $1,353.00. I presumed the new balance was the result of a promotion of some kind. One should never presume. I called later in September and asked for a final billing statement. I received a billing statement in October for the $1,353.00 and sent a payment for that amount. In January 2021, I received a bill for $2,782.00. I called and was told that additional charges had been posted, ones from the original contract that had never been billed, and that the balance was $1,429.00, not $2,782.00. I asked why these charges were not on the final bill I had requested and why would they post charges months after the date of service. After some discussion, I suggested that some form of credit should be applied given they have not once sent a correct bill. I was given $120.00 off. I was furious with them and asked again for a final bill that was itemized with all charges and payments. I was assured it would be sent. I finally received a bill 4 weeks later with nothing on it but a balance due. It doesn’t make me proud to say that they wore me down and so I paid it. I may file a report with the Better Business Bureau but for now, I’ve elected to write this review. If you go there, I highly recommend their products and installers but, watch the billing. They clearly aren’t on top of it. Chris N."

Chris N on February 2021

GLOBAL SPAS

1639 DELL RANGE BLVD
No reviews yet

GLOBAL SPAS

1639 DELL RANGE BLVD
No reviews yet
44 years of experience

Spas, Hot Tubs and Jacuzzis, Stoves and fireplace sales, service and install, Sunroom , green house and room additions, saunas, gazebos, Truck caps and accessories Specialty Retail and Service Center

Spas, Hot Tubs and Jacuzzis, Stoves and fireplace sales, service and install, Sunroom , green house and room additions, saunas, gazebos, Truck caps and accessories Specialty Retail and Service Center

S&J Log Construction

No reviews yet

S&J Log Construction

No reviews yet
25 years of experience

We strive for excellence in meeting the needs of our clients for every project. No project or home is too big or small. Our goal is to work hard and use our strength and creativity in the log industry to make your log dream come true. We provide our clients with creative options that will save you both time and money. Our services cover manufacture, repair, maintenance, modification, construction equipment, building materials or components for residential or commercial construction. Our mission is to bring your ideas, thoughts, and concepts to a reality. Integrity, craftsmanship, principles and procedures are the backbone for all of our construction projects. Please feel free to contact us for any information you require to make your log home dream come true. Located in Cheyenne, Wyoming however will travel to where the work needs to be done.

We strive for excellence in meeting the needs of our clients for every project. No project or home is too big or small. Our goal is to work hard and use our strength and creativity in the log industry to make your log dream come true. We provide our clients with creative options that will save you both time and money. Our services cover manufacture, repair, maintenance, modification, construction equipment, building materials or components for residential or commercial construction. Our mission is to bring your ideas, thoughts, and concepts to a reality. Integrity, craftsmanship, principles and procedures are the backbone for all of our construction projects. Please feel free to contact us for any information you require to make your log home dream come true. Located in Cheyenne, Wyoming however will travel to where the work needs to be done.

Tom & Shellie Searles Masonry

3084 Gary Ave
5.00(
4
)

Tom & Shellie Searles Masonry

3084 Gary Ave
5.00(
4
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Tom and Shellie Searles Masonry have had 36 years as a husband and wife team.In 2014 Tom Searles passed away, but Mrs.Tom Searles(Shellie)still provides beautiful quality work.I have continued doing Masonry work and enjoy serving my customers.My husband taught me a very valued Trade I am forever grateful to be able to continue this wonderful legacy! As always -Brick, Block, Rock and Stone.New Contruction and Repair

Tom and Shellie Searles Masonry have had 36 years as a husband and wife team.In 2014 Tom Searles passed away, but Mrs.Tom Searles(Shellie)still provides beautiful quality work.I have continued doing Masonry work and enjoy serving my customers.My husband taught me a very valued Trade I am forever grateful to be able to continue this wonderful legacy! As always -Brick, Block, Rock and Stone.New Contruction and Repair

See It N 3D Design & Technical Illustrations

500 Los Faroles , Carr 861
No reviews yet

See It N 3D Design & Technical Illustrations

500 Los Faroles , Carr 861
No reviews yet
18 years of experience

The end product will be your Blue Prints, Floor Plans, Notes or drawings (non-technical nor artistic required) designed and converted digitally into 3D (Isometric) full color digital images. (animation available). The purpose and value of my service is convey ideas and purpose of my Clients (Architects, Designers, Artists, Contractors, Home Owners etc.) into images from 8.5 to 11" to Large format such as Poster Board or Bill Board size for advertisement or demonstration, Video 3D animation also available. SEEIT N 3D before you build it SAVE $ and TIME. My illustrations are the last step before the project becomes a reality. I have saved my clients thousands of dollars by allowing a Virtual Reality Preview of the end product/ project using the proposed materials, colors and textures. Email for a free consultation, include samples for a quote.

The end product will be your Blue Prints, Floor Plans, Notes or drawings (non-technical nor artistic required) designed and converted digitally into 3D (Isometric) full color digital images. (animation available). The purpose and value of my service is convey ideas and purpose of my Clients (Architects, Designers, Artists, Contractors, Home Owners etc.) into images from 8.5 to 11" to Large format such as Poster Board or Bill Board size for advertisement or demonstration, Video 3D animation also available. SEEIT N 3D before you build it SAVE $ and TIME. My illustrations are the last step before the project becomes a reality. I have saved my clients thousands of dollars by allowing a Virtual Reality Preview of the end product/ project using the proposed materials, colors and textures. Email for a free consultation, include samples for a quote.

Gas Fireplace Service questions, answered by experts

Costs depend on chimney height, soot level, labor, and any additional repairs or liner replacements required.

Labor and regional factors contribute to cost variation, but typical rates for thorough cleaning range from $100 to $250, depending on the chimney type.

The length of time it takes to repoint your chimney depends on its design and the extent of damage, but generally, the process takes a couple of days. You can expect just one to two days for a small job or up to four days for a larger chimney or more complex project.

Creosote buildup, cracked liners, structural degeneration, or obstructions like nests necessitate attention to prevent combustion or air quality issues.

The answer can vary widely based on a home's age and design. As with any type of remodeling project, assume that every structure is load-bearing until confirming otherwise with a structural engineer. Almost all modern homes have chimneys that are fully independent from the rest of the home's framing. As a result, they don't bear any load beyond their own weight. However, many historic homes built prior to the 1900s contain load-bearing chimneys that tie into the surrounding roof and floor joists. If possible, use a home's blueprints or look for chimney connections that indicate load-bearing qualities to get your answer.

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The Douglas, WY homeowners’ guide to gas fireplace services

From average costs to expert advice, get all the answers you need to get your job done.

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