Get matched with top basement waterproofing pros in Rupert, WV

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water inundation. Also, to get a quote to seal up the crawl space. (The house has a half-basement.) He arrived early in a clean company vehicle and in uniform. Very pleasant, knowledgeable, professional and down-to-earth. His inspection of the areas of concern took some time because he was so very thorough. Once completed with the inspection, he presented various options, and we discussed each option. Seems his concern was more about what was best for my situation rather than profit. I really appreciated that. I predict the construction phase will be very good; based upon the interaction with Mike C."

"They were great. Took my call, they were happy to help, and by the time I could even check the time they were finished and did amazing."

"Alford had waterproofed my basement 2 years ago & I've been very pleased with that project. This time, a mouse had gotten in thru an open garage door when weather started getting cold, and had found a hole in a cinder block wall and had babies! I had already trapped and killed 5 before calling Alford. The rep was very polite, professional, knowledgeable, etc. He quoted me a price which was very reasonable but I decided to wait & see...it's been 6 days since last one killed & I still have traps set throughout the house but if I have any further issues, I would not hesitate to call Alford!"

We are committed to excellence in every aspect of our business. \nWe uphold a standard of integrity bound by fairness, honesty, and personal \nresponsibility. Our distinction is the quality of service we bring to our customers. \nAccurate knowledge of our trade combined with ability is what makes us true \nprofessionals. Above all, we are watchful of our customers' interests and make \ntheir concerns the basis of our business.

"Customer Service was great. Timely, flexible, and reasonable availability. I cannot review the work, because while waiting for the appointment date to arrive, the cause was found and was outside their scope."

"I had a water line bust due to freezing and adkins plumbing came out and had a new line instslled in a matter of hours, we nvr had to go a full day without water."

"Contract was completed as explained to us. Work seems to be good based on appearance and so far the basement is dry, hopefully it will remain that way."

"We called Machen for an estimate to tear off our old roof on our house and detached garage. They were very responsive and Jodi even came out on a Saturday to give us an estimate. He was very knowledgeable regarding the materials and products we needed, and we were impressed that he actually climbed the roof to take all of the measurements, where other contractors we had contacted did not. The estimate we received was fair considering that the roof deck would need wrapped and the amount of ice guard we needed. Jodi and his team were on time every day and got right to work. They took their time on the job and were very conscientious about the work performed to ensure it was done correctly. Jodi takes a lot of pride in ensuring the job site remains neat and takes a lot of care to ensure they thoroughly clean up before leaving for the day. We ran into heavy rain halfway through the project and Jodi even came out on the weekend to ensure that the roof was water tight before the rain hit. The new roof looks great and we are very pleased with the end result!"

"The guys were very professional and prompt. Excellent work and they explained to me what they were doing as they went along. The water filter system looks great! Highly recommended these guys!"