Best basement waterproofing pros near Rupert, WV

"Robby, Logan and Mason at Basement Authority did a wonderful and professional job for us. They were on time, answered all of our questions and made sure that we were informed and comfortable with all the steps taken during our project (crawl space encapsulation). I would highly recommend them."

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"Jarred and his crew tore down and rebuilt a deck 3 times the original size. Our house is a 2-story house that sets on a hill, which meant the crew had to carry all of their equipment, lumber, decking materials, and tools down 13 steps to reach the work area. It was a challenging project from the start. Jarred and his crew were friendly, respectful, and easy to work with throughout the project. Jarred listened to what we wanted and was responsive whenever we had questions or concerns. One thing that stood out was their willingness to tackle a difficult worksite without complaint and delivered a finished product that looks great and functions exactly as we needed it to. We are satisfied with the final result and are enjoying our new deck. Thank you Jarred and crew, for the effort you put into this project."

"Alford had waterproofed my basement 2 years ago & I've been very pleased with that project. This time, a mouse had gotten in thru an open garage door when weather started getting cold, and had found a hole in a cinder block wall and had babies! I had already trapped and killed 5 before calling Alford. The rep was very polite, professional, knowledgeable, etc. He quoted me a price which was very reasonable but I decided to wait & see...it's been 6 days since last one killed & I still have traps set throughout the house but if I have any further issues, I would not hesitate to call Alford!"

"Went above and beyond what was required of them. I am 64 years old and live alone and he has been here twice and his men have been here once working. I had problems with a pipe leaking under my home and he sat down at my kitchen table with his laptop and hunted a repair man for me call them up himself got quotes and set up an appointment that he absolutely did not have to do to help me out because I didn't know what to do or who to call. He has come and talk to me trying to help me get my issues fixed and if it was something they couldn't do, help me find other people that would. They set up my dehumidifier, blocked off vents and went above the job of what they were required to do to help me out. He has sent me text messages after the jobs to check and see if I needed anything. I would highly recommend the company to do any work.He has truly worked with me to get things and problems taking care of that being a 64-year-old female alone that could not have done on her own. Thank you"

"Customer Service was great. Timely, flexible, and reasonable availability. I cannot review the work, because while waiting for the appointment date to arrive, the cause was found and was outside their scope."

"I had a water line bust due to freezing and adkins plumbing came out and had a new line instslled in a matter of hours, we nvr had to go a full day without water."

"EXCELLENTLY! Couldn't have asked for a better experience and amazing sun room! Windows and screens can be removed for easy cleaning. New flooring is waterproof in case it rains and we aren't home to close windows. Demo was one day/finished the next! On time/ professional/ amazing finished product! We love it!!!"

"I first met Jodie while he was building a large room addition, residing, and re-roofing my brother's house. I was impressed with his knowledge and workmanship. He always strived to keep the customer happy and do the job right, whatever it took. I later hired Jodie to install two different types of laminate flooring in 5 rooms of my house. I couldn't believe it, but he was in and out in 3 days. Everything was perfect."

"The guys were very professional and prompt. Excellent work and they explained to me what they were doing as they went along. The water filter system looks great! Highly recommended these guys!"