Get matched with top basement waterproofing pros in Rupert, WV

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"Robby, Logan and Mason at Basement Authority did a wonderful and professional job for us. They were on time, answered all of our questions and made sure that we were informed and comfortable with all the steps taken during our project (crawl space encapsulation). I would highly recommend them."

"From our first conversation discussing what we wanted to the finished build we could not be more pleased. Jarred listened and made our beautiful new deck much better than we had invisioned. He was mindful of our pool and keeping all debris away from it. After the deck was finished he and his crew cleaned up not leaving anything for us to do except to enjoy."

"Alford had waterproofed my basement 2 years ago & I've been very pleased with that project. This time, a mouse had gotten in thru an open garage door when weather started getting cold, and had found a hole in a cinder block wall and had babies! I had already trapped and killed 5 before calling Alford. The rep was very polite, professional, knowledgeable, etc. He quoted me a price which was very reasonable but I decided to wait & see...it's been 6 days since last one killed & I still have traps set throughout the house but if I have any further issues, I would not hesitate to call Alford!"

We are committed to excellence in every aspect of our business. \nWe uphold a standard of integrity bound by fairness, honesty, and personal \nresponsibility. Our distinction is the quality of service we bring to our customers. \nAccurate knowledge of our trade combined with ability is what makes us true \nprofessionals. Above all, we are watchful of our customers' interests and make \ntheir concerns the basis of our business.

"Customer Service was great. Timely, flexible, and reasonable availability. I cannot review the work, because while waiting for the appointment date to arrive, the cause was found and was outside their scope."

"I had a water line bust due to freezing and adkins plumbing came out and had a new line instslled in a matter of hours, we nvr had to go a full day without water."

"Contract was completed as explained to us. Work seems to be good based on appearance and so far the basement is dry, hopefully it will remain that way."

"We called Machen for an estimate to tear off our old roof on our house and detached garage. They were very responsive and Jodi even came out on a Saturday to give us an estimate. He was very knowledgeable regarding the materials and products we needed, and we were impressed that he actually climbed the roof to take all of the measurements, where other contractors we had contacted did not. The estimate we received was fair considering that the roof deck would need wrapped and the amount of ice guard we needed. Jodi and his team were on time every day and got right to work. They took their time on the job and were very conscientious about the work performed to ensure it was done correctly. Jodi takes a lot of pride in ensuring the job site remains neat and takes a lot of care to ensure they thoroughly clean up before leaving for the day. We ran into heavy rain halfway through the project and Jodi even came out on the weekend to ensure that the roof was water tight before the rain hit. The new roof looks great and we are very pleased with the end result!"

"The guys were very professional and prompt. Excellent work and they explained to me what they were doing as they went along. The water filter system looks great! Highly recommended these guys!"