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"Great/Excellent/ outstanding work behaviors and performance/Understands of what the Customer needed/desires/and wanted"

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"The job was very well done and they were friendly and pleasant to work with from beginning to end. They paid a lot of attention to detail and were accommodating (and flexible) with changes that I wanted mid-way through the project. I was very pleased with the final result."

"The whole project was completed in one day. Matt didn’t take any breaks and worked over 8 hours. He also graciously painted 3 walls in our family room for my husband."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"As a single mother and homeowner in today's economy, there's little if any money left over to allocate into my "slush" fund for emergent situations these days. I've also had my fair share of questionable house calls from other local companies that ended up being a nightmare, leaving me questioning my safety and the issue not being resolved. After today, however, I think I'm going to make it official: I found my forever electric company. It was almost as if the heavens above parted and two angels, Zack and Denny, ascended down into my home with one, and only one mission in mind: to take away my electrical woes and restore safety and security back into this home. My experience with Stonehouse Electric in Erie, PA was nothing short of heavenly! From the moment Zack and Denny stepped into my home, it felt like a weight had been lifted off my shoulders. Their expertise and professionalism were truly a godsend. Facing persistent electrical issues within my home was a daunting challenge for this DIY'er, but Stonehouse Electric's team approached it with a divine touch. Their electricians worked tirelessly to diagnose and resolve every issue, leaving no stone unturned. It was as if they possessed an otherworldly knowledge of all things electrical. What truly set them apart was their friendly demeanor and unwavering dedication to excellence. They not only fixed the problems efficiently but also took the time to explain everything to me in layman's terms, ensuring I understood the intricacies of the repairs. Thanks to Stonehouse Electric, my home now feels like a sanctuary once again, free from the worries that once plagued me. Their heavenly workmanship has restored peace of mind, and I couldn't be more grateful. If you're seeking electricians who bring a touch of heavenly expertise and exceptional service to every job, look no further than Stonehouse Electric. Their commitment to excellence is truly divine, and I wholeheartedly recommend them to anyone in need of electrical services. Thank you, Stonehouse Electric, for your heavenly intervention!"

"All went very well. They went above and beyond to get the work done, promptly and thoroughly. They were capable, fair, friendly, and hard working. They stayed until they finished. I really appreciate their kindness and availability for small followup jobs."

"They were very professional, cleaned up after their work, and we are very happy with the outcome of the jobs that they did. The team does quality work and we would highly recommend them."