Ergeon

Katherine is reassuring and professional. She answered my questions and was prompt with returning my phone calls. I'm so excited about receiving our new fence!

I wish I could give a 10 star to these folks. Right from the start they were very attentive and thorough and professional. From booking to measuring all was A+. We didn’t have a large project. It was a chain-link fence for a 60‘ x40’ area in our backyard for our small dogs. They arrived before they said they would and stayed the entire day until it was finished. The two fellows that were here didn’t even take a lunch break. They just plowed on through until it was done. And it was HOT. 90 degrees on July 24. I felt their pain, such hard HOT work. At the end, the supervisor and another man came to review and assist with an issue that was extraordinary, and that was to jackhammer the last part that needed a pole. It was up against the house and had a lot of concrete underneath making it hard to place the pole. Again, very professional. We are very pleased with the end product and recommend the company wholeheartedly. Also, I should add, it was very reasonably priced.

The work done on my fence as far as the quality is fine. The issue I have is that I asked for and paid for a 6 foot fence and I received a fence that goes from 6 feet down to 4. There was no attempt to adjust the height of the planks based of the slope of the yard. Now there is a corner and side of my fence that anyone can see over and into my back yard which is the opposite of a privacy fence. I am extremely disappointed and will have to pay someone else to fix it.

happy

The fence has not be installed yet but the agent helped get the set up outstanding

The company staff person was able to provide us with the fence we imagined and was able to educate us on the differences between the choices of wood . This person responded to our emails and was patient with answering questions and revision of the fence according to our budget ! This person was friendly and knowledgeable about the variation of fences and the shared with us the process

Manny was very helpful with the estimate. He explained everything in detail for the project.

Great service!

Communication with Ergeon via the initial video meeting went well. But before we accepted the bid, we expressed concern about prior customer evaluations that mentioned the lack of communication. The Ergeon rep assured us that these concerns had been addressed and that we?d have access to a project manager to deal with any issues before and during the installation. Ergeon didn?t do a site visit prior to the job. The contractor did not show up on the scheduled day of the job; Ergeon didn?t contact us to let us know nor did they reply to our texts and calls. The contractor did arrive the next day and did a great job installing the fence. The price to install the fence was reasonable and the quality of the cedar fence is fine. However, communication is sorely lacking.

Very negative experience with little communication. Day that the project was supposed to happen no one showed up with no communication. Multiple calls and messages not returned till the evening. Reported “the truck got stuck twice” and someone will be there in 30 minutes. Again no one showed up. Multiple messages and calls again with no response for hours. When responding reported they were not coming.

The entire process was fast and easy and they did an outstanding job installing privacy fence. We were very satisfied with the price too.

Great job,

My experience has actually sucked I have had problems since day one they brought the wrong size of wire they went ahead and installed it and put the wrong size of wire on it they put 4 ft high wire instead of the 5 ft high wire that it calls for and I have been very stapling it and fixing the fence ever since day one

Great experience all around, highly recommend!

Good experience except one guy came drunk but was fired the next day so it was great management

Good company, good job!

Very clean, straight, level work. Good clean up and neat. Communication was a little difficult, but the job was perfect.

Prompt good professional service.

The project was a total success for me. My family and I are very happy with it. The teams are great. They were able to get the fence up quickly. They understand my needs. I can always count on them. I enjoy working with them. And will work with them again if needed. Special thanks to Daniel aka Max and team leader Diana. Keep up the good work . Thank you!

Seemless execution. Good price on the estimate, professional delivery. Neat job. I would hire them again.

I do not know it is too soon to tell really it is only been a few hours

They did an amazing job and all in one day. Highly recommend.

The guys justin, Grayson and Kyle were kind, hardworking and did a quality job.

Great experience. Occasional lapses in communication, but once things were handled, received expedient arrangement of installation.

Outstanding fence and installation service. The neighbors all tell us how beautiful it is! Expert and friendly installation could not be better!