Get matched with top sump pump installation pros in Suring, WI

"We were very pleased. The end product is very nice and the crew who did the installation worked very hard to not only give us a very nice looking shower but made sure they kept everything thing very clean in the process. I even heard the two discuss being careful the front door was not left open so the cat couldn’t sneak out! They gave us everything they promised and got it done within a day."

"Efficient, did work in a timely fashion, great job installing as well as clean up! Anthony the project manager was also on site for install!"

"Great to work with, was on time for both consult and install. Install happened 2 weeks prior to quote which was great, install was quick - only 1 day and he left zero mess. Would highly recommend them for a bathtub remodel."

"I love this virtual service. My Whirlpool Duet was flashing an error code related to the drain pump. After cleaning the pump, the error was still showing. I set up an appointment with Neli and spoke with a very knowledgeable representative. He assessed the machine and was able to determine the likely cause of the error. After the appointment, I was sent information on ordering the replacement part and how to set up a call to install the new pump. I would use Neli in the future for any appliance issue!"

"The sales person was easy to work with, but everything was done on his laptop, and I need to see things on paper, So I had to call Tundraland to have them E-mail me all the paper work. The installer ( Alex ) was top notch. Knew his job and did it extremely well."

"The installers were incredibly clean, courteous, and efficient."

"Very polite salesman who went over the work choices we could do and gaves us several options to choose from and price quotes on each option. The workers were very friendly and hard working. They showed us what they were going to do as they went along in the process. That part was very interesting to see what they were going to do and we could ask questions as we went along then. We did the who outside drainage work and foundation waterproofed. Put in a new back up sump pump and did a whole perimeter drainage system and braced two walls. We were very impressed with the work and all the workers. I would recommend them to anyone."

"The good:
They were polite, neat, and pretty fast in getting to our home for service.
They did the demo and got the dryers going promptly, which probably saved the carpeting - half of the carpet pad was shot and removed. I thought the price had included getting the new padding and reinstalling it after the stuff was dry. The area was pretty small & I didn't think it was going to be a major $ matter to get the carpet reinstalled after the dry - out.
I chose not to go through my homeowner's policy, as I have a high deductible and this was a fairly small job.
The not so good:
Although I appreciate their getting the work done, I feel a little misled. They did do demolition and drying out from flooding, but, they told me later, they do not do reinstallation of anything. There was a delay on their part to pick up the dryers, so, I think we ended up paying extra rental fees for lots of dryers that were running for quite a few extra days. They had said they would pick them up on a Thursday, but, they couldnt get here until Monday of the next week.  I got other contractors to quote the drywall, painting and carpet work. Strangely, when they came to pick up the dryers, they offered to do the rebuild work the next day - for an additional fee that was never quoted. It was all kind of awkward. When I told them that I thought their original quote had included replacing the carpet pad, I was told that that was a conversation I had with their boss, not them. I never met their boss, just talked to him on the phone. It was sort of like I was dealing with two different companies. 
Anyway, it did all get squared away, but, when I calculated the hours of time spent on the work, the effective hourly rate was pretty high. I would just warn any others to make clear what is, and is not, included in the quoted work. I have no issues with the work that was done, and, I think they were very professional and careful. 


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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

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I initially had a poor interaction with Mike that did not result in solving the above plumbing problem above. However, he has since connected with me and resolved the issue fairly.  He did an excellent job the first time I hired him (successfully unclogging a tub drain). Even though the second time we hired him was not successful (and we had to hire a second plumber to resolve the problem) we will use him in the future because he reached out to resolve our concerns in a professional manner.

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