"contacted T&K Builders after discovering mold in my exterior wall, and their response was immediate and professional. The team quickly demolished the affected area and installed the necessary structural supports to safely hold the roof. Everyone on site worked efficiently, communicated clearly, and maintained a high level of professionalism throughout the process. They kept the site clean, protected materials from the elements, and were extremely organized—especially important since we received over four inches of snow the following day. From start to finish, the experience was seamless and stress-free. Their attention to detail, workmanship, and respect for the property truly set them apart. I would absolutely recommend T&K Builders for any future projects and would not hesitate to call them again."

"They did a great job and did more than expected without me saying anything. They were very accurate on the timing of the project and what they were doing. Definitely going to hire them again when I need more work done"

RLP Diversified, INC is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you.

Rivero Total Maintenance LLC specializes in commercial property maintenance and repair services throughout Illinois. We provide professional solutions for businesses, retail locations, warehouses, and commercial facilities that need reliable and experienced technicians.\n\nOur services include electrical work, plumbing repairs, equipment maintenance, lighting, carpentry, painting, facility repairs, and general property maintenance. We are experienced in working in high-traffic environments where safety, quality workmanship, and minimal disruption to operations are essential.\n\nRTM is fully insured with General Liability and Workers’ Compensation, and our team arrives fully equipped to complete the job efficiently and professionally.\n\nOur goal is simple: You run the business, we handle the maintenance.\n

"Donnie came out to look over the job and give us a price. He was on time professional, knowledgable, and sincere - my husband and I both felt very comfortable with him. He sent a written quote via email latter that day as promised. When we finally had most things out of the basement we called him back. He came out again, we added a few things to the original plan. He was reassuring that he could start on our desired date and that we would be happy with his workers. They came on our desired day to start. We were skeptical but hopeful. By the end of the first day we were thrilled with all the workers! No way we could have hoped for better. Norma the team leader was unbelievable working alongside  the men with suits and masks in hot summer weather. They were prompt everyday and worked hard and quickly and were neat and clean.  Everything was just right when they left. I highly recommend MasterCat if you need mold remediation and want your property treated like it was theirs. "

"Steve is a great plumber to get the job done. Prices are better than anyone I have had quotes from(I dont even go anywhere else now)."

"Quick and efficient. Can't ask for more."

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"Masterwork did the excavation and grading for our new home construction. My husband and I could not speak more highly about Rob and Masterwork Construction. From our very first emails, Rob was responsive, professional and kind. We happened to see him at the property one day. He took the time to pause his work, and show us everything they were working on and go through their plans moving forward. He always kept us informed throughout the process, and was a pleasure to work with. We highly, highly recommend Masterwork Construction!"

"The work went very well, my wife and I were pleased with the prompt professional service. The price was affordable and the work was great, once finished he cleaned after himself and made sure we were satisfied. I would definitely refer this company to anyone I know who needs any home repair work. Chris met our expectations and beyond with the affordable price and high quality service along with a time frame."