Get matched with top heating and air conditioning pros in Pickett, WI

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"From working with Mike to the having the install, the process was beyond my expectations. Met the salesperson Mike at the GB home and lifestyle show. Bay Area services was the only vendor that had and would talk price at the show. Within 3 weeks of the initial meeting we had our new AC at the best price. And we shopped around a lot. Mike never tried to sell us something we didn't need and was great to work with. The tech that installed the unit did a great job and didn't leave a mess. Haven't had a chance to really use the unit yet since it's still heating season but was assured once the cooling season starts if there is any issues that they would take care of it. Will probably switch to them for all of our hearing and cooling needs."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"? great."

"Owner, Julie, helped us choose the best products for our needs. She even steered me away from a more expensive a/c. I appreciated working with her."

"Requested help with my air flow to the upstairs. It used to work well, but in the last year something had changed. I was told that it cannot be fixed and they then changed my filter, that was changed 2 months ago, and left a device, hanging by a wire and taken apart. This would not be a location I would call on again. I have had to pay someone to fix their work. I have sent a letter with my concern, but have not heard from them. Considering the quality of the work, I don’t expect to hear from them."

"If I could give a NEGATIVE 5 STAR review I totally would!!!!!! This is the worst company I have EVER dealt with! We had some work done a couple of months ago. The job was suppose to take a day-ended up taking 2 WEEKS! My son had to rearrange his whole schedule, missed out on work, the contractors wouldn’t show up for days or they were late by hours, they would just leave and say the job was complete (and it wasn’t even half done!), we have tried calling to discuss and the receptionists are all trained to say the managers and owners are in ‘meetings’, we’ve sent emails and left messages and not once received a call back or reply to our emails! We are beyond frustrated! Then they send a bill 2 mos later for the full amount when they didn’t complete the job and they won’t even listen to the issues we have with paying this bill because the company has such terrible communication! I’m not even sure the owners are aware of how the business is being run at this point! DONT WASTE YOUR MONEY"