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"The doctor doing the eye exam was very good, but everything else was very bad. The quality of the frames is poor, they break easily. The people helping me select the frames didn't know what they are doing, the frames they recommended for me were too wide for my face and too heavy, they could never get them to fit properly, I finally had to buy a different frame. Even after buying the new frames it took over 8 trips to get them adjusted so they fit well, the regular staff was very bad at doing adjustments, so after the first few trips I realized I had to ask for the specialist and then wait until they were available. The scratch guard that they use, which they charge extra for, doesn't work very well. They charged me for the warranty automatically without asking me if I wanted it and then, when the frames broke within a few months, the "warranty" only covered part of the cost and they tried to get me to pay more to replace the broken frame."

LAURIE G on May 2019

"The doctor doing the eye exam was very good, but everything else was very bad. The quality of the frames is poor, they break easily. The people helping me select the frames didn't know what they are doing, the frames they recommended for me were too wide for my face and too heavy, they could never get them to fit properly, I finally had to buy a different frame. Even after buying the new frames it took over 8 trips to get them adjusted so they fit well, the regular staff was very bad at doing adjustments, so after the first few trips I realized I had to ask for the specialist and then wait until they were available. The scratch guard that they use, which they charge extra for, doesn't work very well. They charged me for the warranty automatically without asking me if I wanted it and then, when the frames broke within a few months, the "warranty" only covered part of the cost and they tried to get me to pay more to replace the broken frame."

LAURIE G on May 2019

Earthquake Retrofitting questions, answered by experts

Generally, the retrofitting process can take two to four weeks. Your contractor will let you know if staying in your home for the entire project is feasible. However, most people are able to remain at home. If your home is undergoing earthquake rehab, it's more likely that you'll need to leave until work is complete. Your earthquake insurance may cover boarding costs if your home is deemed unsafe.

Some cities or states may require you to have an earthquake gas shut-off valve. Your insurance provider may also have requirements for installing this valve. Even if you don’t have to have one by law, it’s wise to have a natural gas plumber install one anyway. These devices can be lifesaving and prevent fires or explosions in the event of a gas leak.

Earthquake retrofitting can increase your home value, making it a great return on investment. This feature is especially valuable in areas prone to earthquakes. Besides the increased safety value (not only for your family but for the next family who moves in), earthquake retrofitting also helps lower homeowners insurance rates. In addition, having your home earthquake retrofitted can make it easier to get a home loan since they are considered lower risk.

Depending on where you live, your insurance company may require you to have a seismic shut-off valve. It depends on local regulations along with the specific provider. If it’s not a requirement, many providers will offer a discount if you install an earthquake valve, which can save you 5% or more. Contact your provider to learn about potential savings for your plan.

According to the Earthquake Country Alliance—a public and private alliance in California that works to improve earthquake and tsunami readiness—reports that unreinforced masonry, such as stone, bricks, and hollow clay tiles, is more susceptible to earthquake damage. The mortar between bricks isn’t as stable as other building materials and methods.

The Fredonia, WI homeowners’ guide to earthquake retrofitting services

From average costs to expert advice, get all the answers you need to get your job done.