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Reviews
3.97 Reviews
Showing 1-7 of 7 reviews
LAURIE G.
05/2019
optometrist
 + -1 moreThe doctor doing the eye exam was very good, but everything else was very bad. The quality of the frames is poor, they break easily. The people helping me select the frames didn't know what they are doing, the frames they recommended for me were too wide for my face and too heavy, they could never get them to fit properly, I finally had to buy a different frame. Even after buying the new frames it took over 8 trips to get them adjusted so they fit well, the regular staff was very bad at doing adjustments, so after the first few trips I realized I had to ask for the specialist and then wait until they were available. The scratch guard that they use, which they charge extra for, doesn't work very well. They charged me for the warranty automatically without asking me if I wanted it and then, when the frames broke within a few months, the "warranty" only covered part of the cost and they tried to get me to pay more to replace the broken frame.
Description of Work: Eye exam and new glasses
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Michael G.
03/2017
eyeglass repair, optometrist
 + 0 moreWorked with salesperson for an hour as they struggled to input my information into the computer. The glasses were super expensive so, I decided to shop around. When I asked for my pupulary
Description of Work: I needed and eye exam and a new pair of glasses.
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Shannon C.
05/2014
optometrist
 + -1 moreThey are standard. They are thorough.
Description of Work: I went Lenscrafters for eye care. I went in for a prescription for my eye.
| Rating Category | Rating out of 5 |
|---|---|
| punctuality |
Yes, I recommend this pro
HEATHER L.
04/2013
eyeglass repair
 + -1 moreFor the most part it was great, and in particular the optometrist. The only obstacle was when dealing with all of the rebates available for contact lenses. The staff assisting with this part (billing) were inaccurate in giving proper information, and misquoted several times.
Description of Work: vision check up, dilation and selection of lenses.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
HEATHER L.
03/2013
optometrist
 + -1 moreFor the most part it was great, and in particular the optometrist. The only obstacle was when dealing with all of the rebates available for contact lenses. The staff assisting with this part (billing) were inaccurate in giving proper information, and misquoted several times.
Description of Work: vision check up, dilation and selection of lenses.
| Rating Category | Rating out of 5 |
|---|---|
| punctuality |
Yes, I recommend this pro
Amy W.
06/2012
lasik
 + -1 moreTo get glasses it was free but for an eye examines it was $300.00. For eye examine they have go in a room and they put something over our eyes in front of a screen. There was some prescription and we go back to the doctor. This was all in a single day. We would go back to the doctor and he would look at the prescription and reading the lines on the screen to see how far I can go. I then get the glasses and I can go. They were quick and easy. They were pretty sufficient and efficient. They were nice towards us. It was easy and close. I have been going there since I was very little.
Description of Work: I used Lenscrafters Inc to do an eye examine.
| Rating Category | Rating out of 5 |
|---|---|
| punctuality |
Yes, I recommend this pro
$300
CHARLES C.
11/2009
optometrist
 + -1 moreThey eye examinations, checked for glaucoma and color.
Description of Work: I use Lenscrafters Inc. for my optometry. My last visit there was 1.5 years ago.
| Rating Category | Rating out of 5 |
|---|---|
| punctuality |
Yes, I recommend this pro
Contact information
5900 N Port Washington Rd Bayshore Mall, Milwaukee, WI 53217
www.lenscrafters.com/eyeglasses/ProviderBioCmd?luxstoreId=0419&storeId=11151Licensing
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Service Categories
Eye Care - Optometry,
Eye Care - Optical Sales & Repair,
Eye Care - LASIK,
Earthquake Retrofitting
FAQ
Lenscrafters Inc is currently rated 3.9 overall out of 5.
Lenscrafters Inc accepts the following forms of payment: Discover,MasterCard,Visa
No, Lenscrafters Inc does not offer free project estimates.
No, Lenscrafters Inc does not offer eco-friendly accreditations.
No, Lenscrafters Inc does not offer a senior discount.
No, Lenscrafters Inc does not offer emergency services.
No, Lenscrafters Inc does not offer warranties.
Lenscrafters Inc offers the following services: Eye exams, frames & contact lenses.
Contact information
5900 N Port Washington Rd Bayshore Mall, Milwaukee, WI 53217
www.lenscrafters.com/eyeglasses/ProviderBioCmd?luxstoreId=0419&storeId=11151