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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Payton did an excellent job and was pleasant to work with. I would hire him again if needed."

"Stan and his crew did a beautiful, thorough, clean and detailed job rebuilding our 14x30 ft deck. He walked us through the whole process in buying trek, what to look out for and he did such a great job that my neighbors across the street hired him for their deck. Stan has done so many projects around our house (remodeled bathroom, replaced door wall, front door, replaced some of our siding and so much more) and we’ve been so pleased with everything he’s touched, it’s a no brained we let him do our deck too. You’ll never be disappointed. He doesn’t change the price on you mid project and he’s very reliable and always finishes when he says he will."

"Heirloom Homes, led by their foreman Jason, exceeded our expectations in every way. What started as a simple trim and wall painting project quickly evolved into a full-scale home remodel—simply because of Jason’s commitment to quality and craftsmanship. From the beginning, his attention to detail and high standards were obvious. He was very firm with all the contractors he brought in in a way we could NEVER do. As we saw his work come to life, we kept adding new projects, confident that he would deliver nothing short of excellence. Before we knew it, our entire home had been transformed. Jason seamlessly blended old with new, ensuring that every addition fit perfectly with the vintage farmhouse aesthetic we love. The kitchen remodel was especially impressive—he custom-built additional cabinets to match our existing ones, applied a beautiful patina finish, leveled the floors, installed new flooring, upgraded the sink and lighting fixtures, and even designed a custom dining table to complement the space. The bathrooms were just as stunning, with completely remodeled spaces, crazy good tile work, and a breathtaking floor-to-ceiling steam shower (we LOVE it!) Beyond the big projects, Jason and his team handled everything from custom motorized window shades to new stairs, complete interior and exterior painting, and countless other details that elevated our home to a whole new level. If you’re looking for a contractor who truly cares about quality, craftsmanship, and customer satisfaction, we can’t recommend Heirloom Homes enough. Jason has an incredible eye for detail and the ability to bring a vision to life while maintaining the character of a home. We are beyond thrilled with the results and grateful for the care and expertise he put into every part of our renovation."

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"Derek and Matt were great to work with! They always maintained great communication and let me know what was going on and when. You can definitely trust Compass Contractors with your job."