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"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."

"Great! Scott did a quality job and was very easy to work with. The best part was that he was very clear in his pricing, itemizing every invoice and reviewing it with us before every payment that was due."

"These windows are solid, well built and look great. I will be ordering more for my house."

"We recently had a pretty negative experience with Batt + Lear. We hired them to install a bathroom and some walls in our basement. Our contract indicated that the work would take 60 days. I understand that projects often take longer than originally projected but it ended up taking 5 months for them to complete this rather simple project. Every time we asked when the work would be completed, Batt + Lear told us that they were a couple weeks away from being done. That went on for months. Not only did the work take way too long, at many points along the way it was of poor quality. My husband spent countless hours documenting the bad work, emailing, and trying to communicate with the business owner about the quality of the work. The owner failed to address these concerns or justified the bad work by pointing to other parts of our 100+ year old house and saying that his crew's work wasn't as bad as the preexisting conditions in the house. When, after months of trying to get Batt + Lear to fix their work, we threw a fit. That finally got their attention and they fixed the work, but after all of the trouble we went through, they offered us no discount or any type of compensation. Batt + Lear isn't cheap but we hired them because we thought we wouldn't have to put in a lot of effort to make sure that they were doing timely, quality work. We did not get what we paid for."