Get matched with top outdoor kitchen pros in Lakebay, WA

"I had a huge hole in my roof and we had rain for days! Ari and Elijah showed my video of how bad the damage was, he was transparent with the process and mobilized the team quickly to make the repairs before the rain. Great work"

"Good."

"DO NOT USE: We were quoted $6K for a shower kit install. Upon completion of the work, it was immediately apparent that the installation was defective and did not meet acceptable industry standards. Specifically: No water membrane was installed behind the shower kit, rendering the installation non-compliant with waterproofing best practices. No caulking was applied to seal seams, leaving the installation vulnerable to water intrusion and damage. The walls and surrounding trim were not plumb, which made it impossible to install a functioning shower door. A McLendon's supervisor subsequently inspected the installation onsite and acknowledged the poor workmanship. We were informed that the matter would be addressed, but despite multiple follow-up phone calls, we received no further communication or resolution from McLendon's. Nevertheless, the remaining balance of $3,100 was charged to our account without our authorization or consent and without any resolution."

"I have been a regular customer of RCS for about the last 7-10 years and have previously been very satisified by their service. Up until my most recent visit which occurred in December, I have found them to be reliable, fairly priced and service-oriented. I tend to be a very loyal customer when working with service providers, so it was a no-brainer for me to schedule a service visit with RCS when our fireplace began acting up and couldn't stay lit. Our most recent service visit prior to December was in July 2023 and typically for us, a fireplace tune-up and cleaning does the trick, and we are good to go for at least the following year. Due to the season, it took about 3 weeks to get on the schedule, which was fine and understandable. I was not available at the time of the visit. However, according to my wife, the technician arrived on time, was polite, and stayed for about an hour. Upon returning home, especially since it was cold outside, I was excited to begin using the fireplace. I switched it on and it stayed on for about 10 seconds before the fireplace and pilot went out. I tried relighting it several more times (including restarting the pilot light each time) and basically had the same result. In other words, there was absolutely NO difference in performance from before my service visit and after it. The fireplace looked cleaner (as it always does after clean up a tune-up), but the most important part of the service, getting the fireplace up and running was NOT accomplished. I immediately informed Lynnea of the issue by text and over a call and was hoping for a quick resolution, including a return visit by the tech. I got a quick answer, but a disappointing proposed resolution. She said a return visit could be scheduled, but there would be an additional charge of $180, which was a "discounted" rate along with parts if needed. I am fine with the parts, but I did balk at the proposed service charge, as I did not consider the initial visit to have been completed satisfactorily. While the technician may have done a cursory check at the end of the visit, the fireplace only stayed lit for 10 seconds the very first time I tried it, which tells me that he didn't really check it. If I was a brand new customer, I might know any better, but I'm not. This is very disappointing and I'm clearly still not happy even though this occurred several months ago. Every time the temperature drops and I want to use the fireplace, I am reminded of my disappointment with RCS. I expect a company to stand by their work and for their service technicians to be thorough. Neither occurred during the last visit."

"Fantastic, easy to communicate with, on time, happy crew. Outstanding attention to details."

"I purchased a washer/dryer six months ago from Fredericks. They turned out to be bad machines (Samsung) and I didn't want to deal with the hassle of those machines for the years to come. So, I just bought a new set and the installers came yesterday. They didn't hook it up correctly (didn't attach the dryer vent to the wall) which resulted in big problems. When I called I got a defensive, dismissive attitude from my salesperson (Mark - do not ever work with this man, he is lazy and rude) who told me "yah, those things come unhooked" and refused to get someone out immediately to deal with it. When I confronted him about the poor attitude and customer service he replied "i don't have a problem." I said I would report back to my contractor who referred me and he said "go ahead." While the business may be reputable, this salesman is abhorrent. Of note, this is the second install (after fridge in June2020) that the team did incorrectly."

"The experience was top notch from design to installation. Worked with us to find a good solution, then once scheduled the work proceeded smoothly. It's been couple years later now and we are still very happy with the result!"

"Had my whole yard redone a year ago. They moved my rock wall back (and got rid of some of my lawn, which I asked for) so that I could have a larger patio area in the back. The dirt they removed was put in the front lawn area so that it was level, and a rock wall was put in. Trees and shrubs were planted, a water fountain and lighting were put in, and my old sprinkler system was replaced. They were professional and I was even gone for 2 weeks on vacation while they worked. I am absolutely thrilled with the end results and have spent so much more on my patio than ever before because it is so relaxing and beautiful now. After the job was completed, I requested their biweekly maintenance. They do garden weeding, raking, edging, mowing and, when necessary, tree trimming. The tree trimming is done correctly and they deadwooded and thinned a tree and 2 rhododendrons that hadn’t been touch in years. They both look so much better and healthier. The workers are prompt, friendly, hardworking, and do great work. I highly recommend them."

"This project went so smoothly from the first phone call to clean up at the end of the job. They provided "old school" quality work. Andrew is an excellent communicator and staff was punctual, polite and very good at their jobs. I couldn't be more pleased and I highly recommend this business!"