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If the installer is unwilling to fix the problems and you’re not interested in seeking remediation, you could hide a visually unpleasant floor. This will only work if the floor is structurally sound and the only issue you have is the way it looks. The easiest way to do this is to use large area rugs. You can also paint the floor, although that’s a labor-intensive job if you want to go the DIY route.

If the stairs are already covered in carpet, you will need to remove the old carpet and possibly the carpet pad. Any damage to the stairs like cracks, loose boards, or creaky treads may also need to be repaired. You may also want to sand and refinish or paint wood stairs before installing a carpet runner.

Carpets in earthy, neutral shades should go with everything. Specifically, colors like beige, cream, and gray pair well with other neutrals and more vibrant colors. If you’re concerned about your carpet clashing with your walls or furniture, stay away from loud colors and complicated patterns, which could distract from the rest of your decor.

Carpeting lasts between 10 and 15 years in most cases, but keep an eye out for common signs that it's time to replace it. Persistent smells despite deep cleaning, faded color, worn-down carpet padding, and general wear and tear are signs that it's time to tear it up. If you are experiencing allergy issues indoors, this could also be a sign that new flooring is the key to a fresher home.