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"Extremely Disappointed with Chimcare’s Service and Product, go with someone else! Our experience with Chimcare started off positively—they did a great job removing a large chimney from our house and installing a gas fireplace insert. Unfortunately, everything went downhill after that. The gas insert they sold us, a Regency brand, has been nothing but a nightmare. Over the last three years, we’ve had to call Chimcare out to repair it at least eight times. Each time, the fireplace works for only a couple of weeks—or less—before breaking down again, often in the same way. Most recently, the ceramic insert they installed broke after just a few days of intermittent use. This strongly suggests that their technicians are not properly trained at installing the ceramic inserts, leading to repeated failures. Because of these issues, we’ve had a functional fireplace for only two months total over the last two years. This failure to provide a reliable product and service has significantly impacted our family. We’ve gone through two Thanksgivings and two Christmases without a working fireplace. To make matters worse, during the major ice storm last year, we were left without the heat the fireplace could have provided—something we should have been able to rely on to keep our home and two small children warm during a power outage. Despite our repeated requests, Chimcare has been incredibly unhelpful in resolving the situation. I’ve had to pester them with calls every few days to get any progress on having Regency honor the warranty. They are completely unresponsive/not-proactive unless I am calling them directly - technician, project planner, and front office are all favorites in my phone - at this point, I’ve had to call daily just to get any updates or action on what should be a simple warranty replacement. Their lack of proactivity and accountability has been exhausting and deeply disappointing and makes it seem like they are not actually trying to honor my warranty and for what we paid for in terms of service. It’s incredibly frustrating to have spent so much money on this installation, only to deal with constant repairs, an unusable product, and a company that refuses to address their technician’s clear errors. While their team is polite when scheduling repairs and when the technicians are present, politeness doesn’t make up for poor service and unreliability. We deeply regret choosing Chimcare for our fireplace installation and strongly advise others to look elsewhere for their fireplace needs."

"I own a concrete company I use Elite 3 any chance I get to prep my slabs or dig outs for foundations, they are very easy to work with and great on communication and always leave the site clean and neat. Keep up the good work Elite 3 will see you on the next one!!"

"Did a great job. Will definitely be hiring again."

"I will use these guys over and over again. They were awesome! Great value. They worked hard all day, soft washed and treated our house and shop roofs, the house, shop, and out buildings; as well as pressure washed all the pavement. They have a 1 yr warranty on the moss removal, AND they cleaned the windows when they were done. Great guys! The military discount was a surprise bonus. Highly recommend!"

"Jose communicated very well from the start to finish then provided a great service which is fast and cost effective. I highly recommend to use again for there service."

"This was a new $800,000.00 home We still don't have the house signed off from Cowlitz county planning because of Fusion Electrical Services LLC have not completed it BUT WERE PAID IN FULL OVER A YEAR AGO.My mini split has not been completed in 13 months, my breaker panel hasn't been put back together in a year, I paid parker and alissa in full.The owner Alissa tried to put a protective order against me back in August because I sent her text message asking when will they complete my job. I sent her a correction notice from Cowlitz county planning showing her all the correction needed. The Judge said me texting to get my job done was NOT harrassment. Since then I found out from Feltons HVAC good guys, that the electrical wires that Fusion spliced Diakin says no you can't, that is why my mini split won't work. They cut my new cooling lines I supplied in the kit, they said they had to because the lines were to short. That is not true it's because Parker had no clue what he was doing and didn't install the inside unit first then measure the lines and wires then set the height of the outside unit. We are forced to go back to court in a few months. They received 3 separate violation from WASHINGTON STATE LNI on my new home, now LNI just notified us about some other things. Parker and his company are not licensed to do HVAC work, he said he was licensed and bonded for HVAC he lied, FYI you cant file a lien on thier bond for HVAC even though they did the work and destroyed my install kit for my mini splite, I have a invoices from another company to fix the mess, replace the destroyed kit and complete the job on the mini split for over $5000.00 and for electrical over $5000.00 She won't resolve it I have tons of text messages asking her to just get it completed, she tells me she will jerry rigge it with no new parts, I paid for new I want the job done correctly . I hope this helps another consumer to be protected."

"I have three trees that need to be removed. These guys did a great job."