Approved Pro
AAA Heating & Air Conditioning
Heating and Air Conditioning Service, Air Duct Cleaning, Water Heater Service,
About us
We’ve Got Experience On Our Side! Our technicians have top level training and are EPA certified. It doesn’t get any better than that. You can bank on our technical expertise to solve just about any problem. We’ve heard and seen it all. Award winning. Additional DBA - AAA Heating & AC Inc. Financing AOC.
Business highlights
Family owned & operated
Emergency services offered
36 years of experience
Services we offer
Repair, maintenance & installation of heating and air conditioning systems, gas furnaces, electric furnaces, heat pumps, ductless heat pumps, duct performance testing, duct cleaning & duct sealing.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 4
Assorted photos uploaded by AAA Heating & Air Conditioning
Reviews
4.9211 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 0% | ||
| 2% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 211 reviews
Brandon N.
Jan 2025
Heating and Air Conditioning Service
Aside from a hiccup around scheduling some ancillary repairs the quoted price was reasonable and the work was done to spec.
Mary B.
Sep 2024
Heating and Air Conditioning Service
I just had my yearly service done by Ilianna (service technician); and, I received great service from her. She was polite, friendly, professional and thorough. I have requested her to service my furnace next year.
Bree S.
Jul 2024
Heating and Air Conditioning Service
I want to begin by saying look at their recent one star reviews, there's a lot. Okay. I discovered this company because Southwest Plumbing sent out a mailer some time ago saying they now offer air conditioning services. So when I called Southwest Plumbing, I understood they merged with or bought AAA heating and air conditioning or something like that. They explained that they could have someone come service and check our air conditioning unit (which is needed because it hasn't been in a few years) and at the end they of the appointment they'd go over their heating and ac maintenance plans. I was literally already decided on signing up. We liked the idea that one company could do both. Anyhow, a month ago or so I scheduled an appointment with these people and they confirmed the appointment for today (Monday) on Friday. However, this morning, I received a text, (not a call) saying they cannot make it, and for me to call them back to reschedule if desired. Going off of a similar experience in the past with a different company who stood us up for a service appointment like 10 years ago when we just had heating, these people will probably try to justify it by saying oh no, we had an emergency service and make themselves look out to be like heroes or something, but the reality is the next company that came/who we called when the first company 10 years ago stood us up WAS SOUTHWEST and at the appointment they said yeah, we never do stuff like that and cancel our regularly scheduled customers same day. It's just a bunch of smoke and mirror reasons and I bet the owner is some person who reads this and fumes because he or she perceives themselves as bleeding integrity and honor in their mind. The reality is it is apparently an understaffed company who doesn't even bother to call their customers and TEXTS saying oh sorry our bad but call us back if you want! After calling to confirm a business day before that.
Krista K.
Jan 2024
Air Duct Cleaning
My husband and I used to love this company, but they have since gone downhill. We paid for a service that should have taken a day, but it resulted with us not having heat for two days because the technician didn’t show up not once, but twice in a row without even letting us know. My husband was forced to miss a day of work because of it. I have been trying to get in contact with someone for over a month to resolve the issue. They don’t call back despite my concerns being “escalated” to a manger and a director. I was informed by the tech that timeline isn’t part of their service, so I guess as long as the project gets done eventually, they consider that good service. Don’t hire them unless you’re okay with your service getting done whenever they decide to show up, and don’t expect any sort of customer service
Laura H.
May 2023
Heating and Air Conditioning Service
Quick and very courteous
Response from AAA Heating & Air Conditioning
"Thank you so much for the 5-star rating and great review [Member Name Removed]!"
Brian E.
Apr 2023
Heating and Air Conditioning Service
Great service as usual - polite, friendly, professional and thorough.
Response from AAA Heating & Air Conditioning
"Thank you so much [Member Name Removed], we appreciate your feedback!"
Lisa J.
Jan 2023
Heating and Air Conditioning Service
Prompt and professional communication. They were able to get someone out to give me an estimate very quickly. The technician was friendly and thorough.
George W.
Nov 2022
Heating and Air Conditioning Service
Excellent service once again. The tech, Vinny, texted to let us know he was on his way, arrived within the specified time window, and was very professional. He was polite and made sure my wife and I had all our questions answered.
Response from AAA Heating & Air Conditioning
"Thank you, [Member Name Removed]! We are so glad to hear that Vinny was able to provide such great service yesterday and get all you and your wife's questions answered! Please don't hesitate to reach out to our office if any other questions arise, we are always happy to help!"
Robin B.
May 2022
Heating and Air Conditioning Service
Super helpful, very quick to respond, very professional, on time and very knowledgeable.
Response from AAA Heating & Air Conditioning
"Thank you so much for this review, we are so happy you are pleased, [Member Name Removed]!"
Steve D.
Mar 2022
Heating and Air Conditioning Service
Jim did a great job of informing me of what he was doing, diagnosing the problem, and recommending options to repair or replace our heat pump.
Response from AAA Heating & Air Conditioning
"We are pleased to hear that Jim was able to take care of everything and look forward to helping with any future projects! Thanks [Member Name Removed]!"
Al H.
Mar 2022
Heating and Air Conditioning Service
Easy to deal with, good financing zero down, zero payments, zero interest for 18 mos w/regular payments. Quick response to minor problem and fixed next day. Friendly staff and installers, and if I had a question, I never had to wait long for them to get back to me. This was a huge investment for us, but they made it easier. The new equipment works fine. ...........Al H in Maple Valley, WA
Response from AAA Heating & Air Conditioning
"Thank you! It was a pleasure being able to help you with every step in the process and look forward to helping with any other needs along the way! Thanks again!"
Linda H.
Jan 2022
Heating and Air Conditioning Service
All services were performed with no noticeable problems. The person performing the service was very polite and professional. Adapted well to our three guard dogs (Chihuahuas) even attempting to make friends with the dogs. Overall, very satisfied with the service provided.
Response from AAA Heating & Air Conditioning
"We love to hear this! We are happy that we were able to uphold that standard of professionalism and make friends with the guard dogs! Thanks again!"
Marcia M.
Dec 2021
Heating and Air Conditioning Service, Appliance Repair
The serviceman was very friendly, informative and efficient . He didn't try to sell me repairs I didn't need! I will always call AAA for all maintenance and furnace repair in the future. I'm glad I found an honest company for once !!
Response from AAA Heating & Air Conditioning
"We are so glad that you reached out and and we could form a trusting relationship! We look forward to helping with any and all of your HVAC needs! Thank you!"
Molly C.
Sep 2021
Heating and Air Conditioning Service
Fixed ac unit same day. Were out a week after we called. Great follow up to.
Response from AAA Heating & Air Conditioning
"We are so glad we were able to help! Thank you so much for letting us know how we did!"
Arun V.
Mar 2021
Heating and Air Conditioning Service, Appliance Repair
It went very well. Tyler came on time. He was very thru with diagnostic. He was professional and with great customer service. He called and texted us before arrival. Great Job Tyler!
Response from AAA Heating & Air Conditioning
"Thank you so much for your kind words. We are so glad that Tyler was able to take care of your needs. We are happy to help with any HVAC issues in the future."
Kristen K.
Mar 2021
Heating and Air Conditioning Service
Excellent. I HIGHLY recommend AAA! Carl was my technician today and he was excellent: knowledgeable, professional and thorough. I would not use anyone else. I am part of their maintenance program and have been for a couple of years now. Good service every time.
Response from AAA Heating & Air Conditioning
"Thank you so much for your kind words. We are so glad to hear that Carl was able to take care of you. We are happy to have you as a valued client, and we look forward to helping you in the future."
JOHN W.
Nov 2020
Heating and Air Conditioning Service
Jay, the service technician, was very professional. He walked me through the process, explaining every step he was taking. When I received the invoice via email, it included what items were inspected and checked as well as several technical readings that he had taken.
Response from AAA Heating & Air Conditioning
"Hi [Member Name Removed], thank you for your great review of Jay. We are pleased to hear you had such a great experience. Please let us know if you are ever in need of future assistance. We hope you have a wonderful day!"
Joyce B.
Oct 2020
Heating and Air Conditioning Service, Air Duct Cleaning
AAA installed my furnace years ago and now I have annual service with them. Service people are always timely and pleasant.
Response from AAA Heating & Air Conditioning
"Thank you for taking your time to share your positive remarks. We are happy to have you as a valued client! Have a wonderful day!"
Chris V.
Sep 2020
Electrical Service, Lighting Service
Electrician came out, examined light fixture, and said he'd need to order a part. We scheduled an appointment for later in the week. He then came out, replaced the fixture, and everything now works.
Response from AAA Heating & Air Conditioning
"Thank you for the wonderful review! We are grateful for the opportunity to work with you and are happy to hear that everything is working for you. Please feel free to reach out to us in the future. Have a wonderful day!"
Moez B.
Sep 2020
Heating and Air Conditioning Service, Air Duct Cleaning
Excellent service. Through, convenient, knowledge. Logan was efficient and patient.
Response from AAA Heating & Air Conditioning
"Thank you for taking the time and sharing this review! We are so pleased to hear you are happy with your work completed by Logan."
Cathy D.
Sep 2020
Heating and Air Conditioning Service, Air Duct Cleaning + 2 more
I had them install on my other house 11 years ago.. went with them again.. the people are what’s amazing.. Mathew, Bob, Jim.. Jennifer.. their customer service is beyond fantastic.. they helped us move 2 heavy plants.. that needed to be moved to put in new air conditioner.. in this day and age of automation, and messaging, they are a reminder that old fashion kindness and customer service is key to good business.. I highly recommend them.. and they configure what your house needs.. size , budget and your needs.. Mathew took 3 hrs.. of interview and measurements before offering 5 different packages of heating/cooling needs.. amazing company!!!
Response from AAA Heating & Air Conditioning
"We are very grateful for your kind remarks. It's so great to know we have valued clients who continue to be pleased with our efforts over the years. Thank you so much for taking the time to share!"
Trevor L.
Aug 2020
Heating and Air Conditioning Service
Very well. The tech was fantastic and performed a more than thorough job.
Response from AAA Heating & Air Conditioning
"Thank you for the wonderful review! We are grateful for the opportunity to work with you."
Troy M.
Jul 2020
Heating and Air Conditioning Service
It was very good, Courtney were very clean , organized and very cordial. They really know their business.
Response from AAA Heating & Air Conditioning
"Thank you very much for sharing this review. We really appreciate you sharing this review and your experience with Courtney!"
Martha H.
Jul 2020
Heating and Air Conditioning Service
This company was very professional from beginning to end. Our system works well and everyone who came did a great job!
Response from AAA Heating & Air Conditioning
"Thank you so much! We really appreciate the opportunity to work with you on your HVAC project."
Tom K.
May 2020
Heating and Air Conditioning Service
1. Techncian did not even check filters. In the past, they have cleaned them 2. They said I needed a new condensate pump ($520). I check it out after they left. The cause of the pump behavior (excessive run time) was a rubber fitting where hose fits into pump casing that was clogged with debris.
Response from AAA Heating & Air Conditioning
"We are so sorry that you had this experience. We know you have been our customer for several years and we certainly would like the opportunity to restore your faith in us. We have tried to reach out to find a way to make this right, but were unable to complete the conversation. We of course would gladly refund your money for this service and would be happy to make notes on your account to send out a different technician in the future. We will also be speaking with this technician to make sure this doesn't happen again. We hope that you will call us back so we can start the process of repairing our relationship with you. We would also love to offer you a free tune-up next year so you can see that your one bad experience is not the norm for our company and that we will do what it takes to win you over! Again, we apologize that this occurred. Thank you for your feedback."
Licensing
Bonded
Insured
Licensed*
Trade License Number
AAAHEHL787R8
Trade License Locale
Washington
Trade License Authority
Dept of Labor & Industries
Trade License Expiration
11/03/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AAA Heating & Air Conditioning is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
AAA Heating & Air Conditioning accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, AAA Heating & Air Conditioning offers free project estimates.
Yes, AAA Heating & Air Conditioning offers eco-friendly accreditations.
No, AAA Heating & Air Conditioning does not offer a senior discount.
Yes, AAA Heating & Air Conditioning offers emergency services.
Yes, AAA Heating & Air Conditioning offers warranties.
AAA Heating & Air Conditioning offers the following services: Repair, maintenance & installation of heating and air conditioning systems, gas furnaces, electric furnaces, heat pumps, ductless heat pumps, duct performance testing, duct cleaning & duct sealing.