"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

"Wilson Delgado came to my place and inspected the chair to be repaired. He took the chair, successfully repaired it, and returned it to me in one week. Wilson gave me superb customer service! I would use him again and I would highly recommend him to anyone!"

"Very well. Robert explained the work they would do and he coordinated tile, plumbing and countertop replacement. We had an early 80's kitchen that needed help but we didn't want a major renovation. They updated our cabinets with new, larger doors, painted the frames, added soft-close hinges, and constructed a new cabinet to replace a built-in desk. New backsplash, granite countertops, and hardware. Their work was a superb value and we're pleased with our new "bright" kitchen!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"We have hired Steven of Fredericksburg Decor Installations several times and he is our go to person for a variety of handyman projects. He is punctual, reliable, attentive and skillful. We enjoy working with him very much. Highly recommended!"

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I contacted George's Painting because of all the great reviews on Angie's List and am very happy that I did. I at first contacted them via email and received a prompt reply saying George would be out at 10:00 am on a Monday. I emailed back that that would be a good time for me. At 10:30 no one had come so I found a cell phone number for George who answered immediately and apologized and offered to come right away, which he did. He had not gotten the message about the 10:00 am appointment, which can happen when others are involved. George arrived and quickly understood what we needed done: we have 5 dormer windows that all had rotted wood around the glass as well as the sidesf. George suggested replacing it with PVC which will last many times longer than wood, and I was thrilled with that idea. He also suggested PVC for the outside frame of our little garage door, which had rotted away. He discussed using the highest quality Sherwin Williams paint, as well as washing the siding which had never been washed before. I was concerned that a power wash would take the paint off of our 30 year old siding but he said it wouldn't and he was right. I had had another company on Angie's list (the same company who had painted our house about 6 years ago) give me an estimate a week before and they never offered to wash the siding, only the mildewed part that they would paint. The other company said I could wash the siding myself and never offered to replace the rotted wood with PVC. They wanted to do what they had done the last time they were out which was to fill it with bondo or wood putty.  George repeated many times that they would make the house beautiful and do whatever it took to make it that way. He explained that first a crew would come out to wash the house, then another crew of carpenters to find and replace all the rotted wood, then another crew to scrape and paint. I did mention that I would like the window sills and any other surface sanded, not just scraped, but unfortunately this did not happen. I think they would have if I had asked them to but I assumed they would since I had mentioned it to George. However, the final painting job looks very good, although the little garage door really should have been sanded. However, this was the only minor thing that happened that I feel could have been done better.

The guys that washed the house were extremely careful and used a low pressure wash to methodically squirt every piece of siding from top to bottom. They did not miss one spot and I cannot believe how beautiful and clean the house came out. I even joked that now it did not need painting since it truly looked clean and fresh just from the chlorox wash. They were able to get all of the green off and every speck of black mildew, even under the eaves. These guys spent half a day just doing this.

The next work day, the carpenter Joel came and tested every piece of wood for rot. Wherever there was rot, he removed it all and cut a precise piece of PVC from the large sheets and long framing lengths he brought with him. He had all of the right equipment and was very good at measuring and cutting. He honestly worked for 5 full days and replaced twice as much as I thought there was to be replaced. I even called George and said I didn't know there was so much rot and I expected to pay more than the estimate because Joel was truly finding more - including window sills and the undersides of our mansard roof. George said he would charge just for the extra material they had to buy, which is what he did.

The next week, a large crew came and George showed me the Emerald Brand of Sherwin Williams paint and the two kinds of caulking they would be using on the house. He also pointed out that he first put primer on, then the paint, and didn't just use paint with primer in it. I had been worried about the caulking because I know that that is as important as paint for protecting against moisture, and the guys came through. Every gap was found and caulked with new white caulking appropriate for the material (siding, brick, or wood) that needed to be caulked. They must have had 6 tubes of caulking for our house. The guys worked from 7:00 am until 4:00 pm and finished in one day. George even surprised me by showing me a gallon of paint he had had especially mixed to paint our brown shutters and front door! I had not even asked for this, thinking we would just paint the white trim, and at first I was reluctant because I didn't think painting plastic shutters was a good idea, but George tested a small sample and I was sold. When the painting was all finished, the shutters and front door turned out to be the Piece de resistance! It made our house look 20 years younger and as fresh as a model home.

We couldn't be happier with the painting job.

"

"Fantastic. Very friendly group, and very honest. Jane passed on any new instructions during the job. I was impressed by the wall paper removal and the painting afterwards. The double checked on some of the instructions to make sure they understood, and the place looked like a million bucks afterwards. They were neat and found no drips on the floors afterwards. Corners were neat without the usual collecting of paint pools. Windows were properly scraped clean."

"Danny did a great job installing the window. The window looks great, and he did such as great job cleaning up I hardly knew he has been here.
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"The owner had my recliner fixed in less than 4 hours. I was very pleased with the repair time. The owner understood how important this was for me and made it a priority."

"Needed exterior trim and shutters painted. Juan and his crew did a great job. They arrived on time and were very professional throughout this process. I would definitely hire them again."