Competitive Painters

"We are nothing if not consistent....in a good way. You guys are great customers and friends. I always look forward to your next project. All the best."

"Thanks for considering us. Enjoy those new bathrooms, they make a great difference in your home."

"Thank you for the review. It was a pleasure for us to work with you on your kitchen."

"This review is very frustrating. I went out of my way to meet their schedule, they had tight timing in which they would allow the work done. " flying out of town and this is the only time that works for me" I think its unfortunate that continously hard working guys are described as rushing. These folks have a daughter who recommended us and she was very happy with the work we did for her. These folks did not want to communicate with me as a professional, they didn't trust what i was saying and thought they had the experience to correct me. For example they had 2 cabinets that had twisted along with the original doors, 20 years old, hard to see until you put a straight door on the cabinet box, fixable with some extra effort. When we put on new straight doors, they didn't sit flush as you went up the box towards the top. They insisted that the new doors were crooked. Even when I lay the new door flat like a pancake on their floor their response was silence. Even when i hing another door on the cabinet with the same result. I was very disrespected in their household, not typical at all. They asked me if I was proud of the work I had done? To which I responded yes very much, your kitchen is 100% nicer now. As for the 2 cabinets, I wanted to fix them but they had enough of my blaming it on the cabinets, they decided they didn't like me. It could have been fixed and the conversation about the cost of the repair never came up, we didn't get that far. They didn't want to talk about any repair because the problem was obviously the crooked brand new doors. I tried, i was patient, i was apologetic, i was professional. Anyone who knows me, who has had my company work on their home, knows that I care very much about what we do and who we do it for. I love to make people happy, and these folks would not allow me to make them happy despite my considerable effort. Its funny that you will try to help someone by doing somthing extra and they will end up complaining about it. It makes you want to stop trying to be nice to poeple, accept that I will always be that nice to poeple. It's who I am and I'm not going to be able to change that, even after headaches like this."

"Thank you for leaving us a great review. It was our pleasure to assist you in getting your house ready for sale. All the best. - Robert"

"We contracted for this married couple a year ago, the husband was our contact for that job and we had no issue.This last job we did for them the wife was our contact. The day I came for our estimate I was made to wait 15 minutes while she conversed on the phone. I was waiting in her foyer when she entered, put her hand directly in my face, and made a talking gesture with her hand. She was not enjoying her long phone conversation and was clueing me into that fact. Odd. I was patient and I waited for her to have time to speak with me. This was how the job started. During the job she was hyper vigilant and inspected/ openly criticized every layer of drywall compound that was applied. She wanted to stop work and have a drawing made of the one closet that had a sloped floor. Sloped floors are common in older homes and we explained that we would compensate for the floor. I had to suggest including her husband by phone and got the go ahead to continue work from him. We did not argue with either customer and we appeased their requests immediately. In contrast with the last job I would say that the husband had better understanding, manners and etiquette than his wife who made us feel uncomfortable. We did do a professional job, as she said,"... an excellent job", and her personal feelings/ rudeness towards me is her issue. We remained professional and very patient with a difficult client. By Surly she may be referring to my uncomfortable silence and shock. My crew wisely spoke very little during this job. I was glad when this project was complete. We eventually were paid the next week. I appreciate that the customer left a review this time as the first experience with us did not yield any commentary. We are here providing service with a smile for a niche clientele that is looking for a contractor they can trust. We love helping people and take pride in our work. We are so lucky to have so many wonderful customers that feel more like friends of the family. Kind and appreciative people. Thank you for taking the time to read my reply."