Get matched with top popcorn ceiling pros in Suffolk, VA

"EXCEPTIONAL OUTSTANDING WORK!! Paul and his professional crew are the true premier artists. Incredible how they not only eliminated all the cracks but Paul perfectly matched the intricate rope design on the den ceiling and swirl designs in living room. The house looks brand new and fabulous! Wow! I never expected Castle to be this great after having been disappointed by failed repair attempts in past years. The entire crew were friendly, prompt, stayed on schedule and cleaned up afterwards. The price was very reasonable, especially considering the extent of repairs needed. No wonder everyone raves about Castle!"

"Used Grady's for doing tile and grout repair for my living/dining/Kitchen floor, which is well over 1000sq feet. Very reasonable pricing, and extremely clean job. They sealed up all the grout.."

"Rodney and his helper arrived before the promised time. They removed all of the junk in great time."

"Over promised and under delivered. Originally said they could have my whole front porch painted . Came to the job and then said they couldn't paint the ceiling (after I ran out and bought more paint). 4 hours into the project they said they would have all of the white trim painted by the time they left. Only completed 3/4ths of the white trim."

"Tommy and his assistant, Louie, completely repainted our newly purchased condo. Everything was painted, top to bottom. HE IS FANTASTIC IN EVERY WAY - AAAA++++

My experience in evaluating contractors: My experience in remodels working with painters is very extensive: I?ve completely remodeled and had painted six major homes over the years. Thus, I have dealt with numerous paint contractors. Tommy is one of the best I?ve ever worked with.

Scope of Project: Notably, I hired every contractor remotely from San Francisco prior to moving out to Norfolk. Using Angie?s List and Better Business Bureau, I searched and evaluated numerous painters. I initially thought (from long distance) that only the walls needed re-painting. Upon inspection, Tommy noted everything needed to be repainted, to insure a consistent look and classy look. He emailed pictures evidencing the work that needed to be done. I agreed completely (other paint contractors suggested much of the same but no pictures sent). So, ceilings, all walls, closets, doors, windows, trim, top to bottom. Am I glad I followed his advice.

Bid Preparation: Getting estimates from afar, I had prepared an extremely detailed, line by line item list of every step that needed to be done. My real estate agent had keys to our condo and coordinated pick-up and return for inspection and estimates by contractors. All significant paint selections (quality) had been specified in the proposal at Virginia Paint (Benjamin Moore) I sent out. Each paint contractor got an identical email from me with no changes, thus ensuring comparability. I was searching for the best workers, at reasonable costs, and a good personality fit - most important. Numerous emails and phone call exchanges with these folks over two weeks it took to find the right painter. I chose Tommy as we determined approximate time frame he and his crew could begin. I had contract sent / signed, and initial deposits made for the work.

Professionalism: From long distance emails and over the phone, Tommy and I hit it off right off the bat. He is very, very professional, super experienced in all facets of painting, especially on color selection and co-ordination, helpful with suggestions and ideas. He is very reasonably priced (on the lower end but important, not the low end - you get what you pay for). Most important, he is a gentleman, courteous, very likeable, cheerful, extremely honest, a family man, very responsive(always a phone call response back to me generally within an hour and always within the day). I knew within the first day or two I had the right man for the job and needn?t worry about a thing. Not only was he an expert, he has an excellent way of dealing with other sub-contractors working their jobs (during the time frame he was there), who genuinely liked working with him, coordinating with them, their schedules, to keep things flowing smoothly.

Color Expert: Tommy is an expert.  Once getting to Ghent, meeting him in person for the first time at the condo, we hit it off immediately as we traveled together to the paint store. I had ideas about color, but it took me over a week to make my selections. There are literally thousands of colors, with options for various rooms, ceilings, trim, high lights, accent walls etc. He has a real eye for color selection and co-ordination, and was extremely helpful to me in the process. An expert like him for advice and direction was critical to success.

Work ethic. He is extremely detail conscious, everything needed to be perfect by him, always opted for the best look, never cut corners, even if cut into his profits - he is a perfectionist. Always cleaning up everything at the end of the day, removing tools. Remodels, especially old homes, always run into problems not anticipated and not part of the original contract. Important: home owners always come up with new ideas, the job expands, change orders, etc. Therefore, I knew from my extensive remodeling experience I could run over budget. I can assure you that Tommy was always more than fair with me, not a bean counter, he included gratuitously many little things we would try out not in the budget or he did so at minor cost addition. It became a bit of a partnership.

Job Done: The condo is absolutely beautiful, on time done to perfection at a reasonable cost, with a wonderful working relationship, hassle free co-operative manner thanks to Tommy and his assistant Lewis.

Summary: Having done five extensive home re-models, working with all the trades and at least 100 contractors, I CAN TRUTHFULLY SAY HE IS THE BEST. His work is top notch. HIS PRICES ARE VERY REASONABLE. His work ethic superb and honesty is impeccable. Most important, he loves his work.

Scott and Nancy
 

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"It went well once scheduled. Did more work than packaged but price was fair. Would hire worker again."

General Repairs, General Contracting, Home Improvement, Great Rates, Customer Oriented, Friendly Staff, Ceiling Fan Installs, Ceiling Light Installs, Plumbing, Electrical Work

"It went fine. They did a good job. He was very timely and professional. They did exactly what I asked of them."

"They were not able to fix the problem and I ended up hiring a regular plumber. They were fine but I thought they would be able to fix the problem."