
Serving Pamplin, VA and surrounding areas
Approved
In business since 1990
Free estimates
Warranties offered
"We hired Lux Renovations (Owens Corning) to do our basement in early February 2022, with the work completed at the end of June. In general, we were very pleased with the process working with the company. We reached out to approximately 8 contractors to receive quotes on the work, and Lux was far and above the most responsive - we received a call from their sales office same day is putting in an inquiry (over Christmas) and had an in-home appointment the next week. All communication was timely and professional. We entered contract in early February for Lux to complete our basement, with an expected completion date at the end of July 2022. My wife and I were fairly persistent about bringing the install date forward as we were expecting a second child in August. Once we let the sales office know why we wanted to move the install date forward, they moved us to "first available installer" and we were scheduled for our basement remodel to start in June. The entire process took 2.5 weeks, with an installer at our house every day during the period excepting one day and Sundays. Luis was our installer, and he was exceptional to deal with - very easy, answered all of our questions, worked exceptionally hard, and the quality of his work was great. We had a fairly simple install - Lux created one large room in our basement with an under-stairs closet and redid the stairs. Overall we are exceptionally happy with the quality of the basement build-out and the attention to detail. The OC wallboard can dimple if you press in to it too hard/knock furniture against it, and obviously Lux would need to be back out for repairs, so it is best to be a bit more careful with the walls than the standard drywall. Overall, we found the install and quality of the output to be exceptional. We were also really pleased with the level of communication from the company on scheduling, processing, etc. We found the pricing to be high but in line with competitors and reputable general contractors we got quotes from. If Lux is 5-10% more expensive than another company, it's worth it for the install speed and limited "contractor hassle." You also have the peace of mind with there being a fixed rather than variable cost for the project - no surprise bills. Overall, we would highly recommend Lux as a remodeler."





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