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"Excellent. Work was professional and every detail covered, even the clean -up was tidy. The power wash was great. Outside painting was detailed and very well done."

"Went well, Marconi and team did an excellent job! Explained everything he was going to do and why. Will definitely hire again."

"I had an excellent experience working with Gus & Sons on a fence construction project behind home. Gus and Edgar's outstanding communication, punctuality, and attention to detail were matched only by their kindness and patience. They listened to our preferences and offered valuable insights, delivering a strong and beautiful fence that exceeded our expectations. Their craftsmanship, problem solving abilities, and genuine dedication to customer service made them a joy to work with. I am truly delighted with the final result. I wholeheartedly recommend them and look forward to working with them again on more projects in the future."

"Great team to work with. Very professional, great communications and top quality work. This project was to install drywall for a full basement renovation. The hanging of the drywall, taping, mudding, and finishing was great. Painting was included and they did a great job. I highly recommend Castro Contracting."

"My wife and I had a great experience dealing with Richards’ Homes and would recommend them to anyone who is looking for an honest experienced builder that takes great pride in their work. We built a second home on a mountain side in Front Royal so we were not able to visit as often as we would have liked to see the progress being made. But we were always pleased with the craftsmanship and the progress when we visited. The process was smooth with just a few hiccups along the way. Mr. Richard treated my home as if it was his own making sure everything was done correctly. At times, I felt like his trades and subs often went above and beyond and gave me the best service possible. Overall, we are very pleased with the workmanship and the completed product exceeded all of our expectations. Thank you for the beautiful new home, we are very proud of it. It is everything we wanted!"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Everything went well from the start of engagement all the way with closeout of the project. SWS was very patient with me and maintained a level of professionalism and ensured the project stayed on target. I’m forever grateful and will use them again."

"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."