Get matched with top water and smoke damage repair specialists in Newsoms, VA

"Great experience. Simple as that."

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

"Yes he was very professional and completed job in a timely manner. Would recommend him ."

"I sent my initial inquiry e-mail at 6:24AM, and Carlos wrote back at 6:52AM asking if he could come by that morning between 8 and 9AM. After having three other companies quote it, I selected Water Damage DMV based both on the cost of the estimate, his promptness and communication, and the clarity in answering questions I had. When Carlos arrived to do the work, he went right to it. He worked quickly and kept me informed about what he was finding and how it was going. When he was done with that, he put in humidifiers at first. The next day, he came with help to apply the mold-prevention treatment before adding fans to aid in drying. He checked in daily either in person or by text until it was time to remove them, at which point he came and did so. I was very happy to work with Carlos and Water Damage DMV. While I hope to never need their services again, if I happen to be that unlucky, I know who I will be calling."

"Excellent did a good job he took everything I needed really trusted him"

"Excellent: spotless, top-notch quality work."

"My wife and I were in need of a roof replacement. So, we spent time shopping around and getting different quotes. Eventually, I came across Tidewater Roofing. They sent Homer Gurganus out to give us a quote. He was very personable and polite. He gave us a reasonable quote compared to other quotes from different companies. So, my wife and I agreed to use their services because of Homer's great customer service, the price, and eagerness to replace our roof (surprisingly, my wife and I had this problem with other companies). However, this is where the pleasantries ended. The first sign of poor communication arose when it came to paying the down payment for the services. I waited over a week for someone to contact me to make the down payment. I eventually had to call them. I'm not sure if this was a misunderstanding on my part or a lack of communication on Tidewater Roofing's part. Either way, I was happy to start the process to replace our roof. Once the down payment was made, I was told that the production team would be in contact with me to schedule the roof replacement. I understand that this process could be longer due to a large number of jobs or could be delayed to weather however I figured someone would contact me within a week. I waited over a week and called them back. I was told that the production manager will give me a call. This continued for nearly two months. I was told either the production manager was on vacation (everyone deserves a vacation and that is not my issue) or he would call me back each time I called. Eventually, I emailed Homer about the issue we were having. After contacting Homer, my wife finally got a call from the production manager to schedule the roof replacement. On June 12, 2022, the roofers showed up at our house and proceeded to work on our roof. They worked exceptionally hard throughout the day to get the roof finished. For the most part, the work looks great however there are some issues with a few spots. I included a picture that highlights the worst area. The remaining issues are not as bad but aren't what we paid for. I mentioned this to Homer who had the guys sent out but they did not fix any of my concerns. A week later, I get my final invoice which is nearly $2000 over the initial agreement. In the contract, there is some subject to change in the agreed-upon price however I never approved this amount. In every home renovation that I know of, they get approval from the contractee before they add any additional charges. We were never given any options or warning about these additional charges. What seemed like a great decision to employ Tidewater Roofing became frustrating at the very least. I regret choosing them for our roof replacement. I left this same review on google reviews. The owner responded to me with "We apologize for the experience you had with your roof replacement. It is our understanding that our project manager is already scheduled to visit with you to inspect and address your concerns with the installation as well as review the terms & conditions of the contract you agreed to in regards to additional charges for wood replacement (which we significantly discounted from the amount stated in your signed contract)." I appreciate the quick response but this will be the second time someone has been sent out. The first time they did nothing to fix the issue nor did they come to talk to us. I understand that they "discounted'' the cost that was in our contract however no one discussed with us any additional repairs that needed to be done. If someone had come to talk to me before this additional cost was added, I could have either approved or denied the changes and we could have gone from there. There was zero communication from the beginning of our roof replacement."

"They gave me everything they said. He spent about an hour at our home. They moved their schedule to fit us in. Roy was a lovely person. The techs left the house even better than before. Our health issues have completely cleared up after 3days."

"Should be called "Steal-tite". Company came out to give estimate in MAY 2019. Said they couldn't do the job until December, but we weren't having any leaks by June, so we went ahead and signed contract, sent in $800 deposit. Well, we ended up buying another house and decided not to have the work done. This was about October. Tried to call Seal-tite several times, always get the "answering service" and they never call back. Finally found the card of the engineer who quoted our estimate, Curt Giantonio. He said too bad so sad for our deposit, and that we had no recourse to get the money back. I realize the contract said the deposit was non-refundable. But the company could have been courteous, understood the situation, and refund my deposit even though legally they don't have to. Instead they've chosen to keep my money for zero services rendered. I could understand them keeping a portion to cover the travel costs of the engineer who came on site to give the estimate, but there's no way that is anywhere near $800. Greedy company that obviously doesn't care about people."