Get matched with top wrought iron workers in New Kent, VA

"I would highly recommend Nash Contracting, the replacement retaining wall was a huge undertaking and the finished project looks incredible. Reid removed the old fence and replaced, and removed an old garage/shed."

"They did a professional job."

"Cross-posted from Google. I feel funny writing this review because all but one of the other reviews on this site are all 5 stars and my experience with this company doesn't rate nearly that well. First off, I picked this company based on all of the glowing reviews I read about it. My expectations were very high considering the words from previous reviews stating that the work was "craftsman quality". I was able to find one review on this site (Angie's List) that supports my experience so this is definitely not a one-time deal. I have worked as an engineer for the last 30 years and have very high standards that I hold myself to and expect the same from folks that I pay for work as well. Brian came to my house and told us what he planned to do for the stair railing and iron baluster project that I wanted completed. This is the first upgrade of a bigger project that will replace all of my floors and stairs with solid wood. We gave him free reign of the house and he took advantage of it. Knowing that, Brian asked my wife about the floors and she told him they were getting replaced so he didn't have to be extra careful. That was probably our first mistake since he proceeded to get stain and other stuff all over the carpet. He apparently thought that allowing him to ruin the carpet also meant that he didn't have to worry about the walls around the area he was working. While stripping the stain and lacquer around the wood anchor points for the railing on the walls he got crap all over them and then when he stained it got stain on the walls as well. He didn't even tape around any of the painted areas that he was working next to. The name of his company is "The Finishing Company" but the finishing part seems to have been left out of my project. My wife complained to him about the walls and he begrudgingly stated that he would touch up the paint as long as she went and bought paint. She bought the paint and he basically just slapped the paint on the walls with no care to it looking good or blending in at all. Remember this is "The Finishing Company" we are talking about! After six work days the time came for him to reveal the "finished" project and my wife and I were disappointed. Brian presented the project as complete but we noticed that the finished/stained oak pieces showed cross-grain, deep sand marks that had been stained over to show the flaw even better. Also, the buttons used to cover the screws holding down the base oak were sanded flat, as he stated he would do from the beginning, but he didn't sand all of them flat. I asked what about these ones and he stated that he couldn't reach them with the sander and that he didn't "have to" sand them flat. This was all after he stated he would sand them flat the very first day! He also glues the iron balusters in the hand rail and the glue looks very sloppy where it is glued in. I can see it very clearly every time I walk up the stairs. Brian said that I needed to stand back at the front door and look at the project, which looks good from a distance until you are the owner and look at it every day close up as you walk up the stairs and see the flaws. I believe that all of the things that we complained about would have taken him very little time to fix but he couldn't be bothered with it. He argued with me about everything I pointed out to him and brushed everything off telling me that people pay extra for the "flaws" to make it look old and worn. I told him I didn't pay for those flaws but it didn't faze him one bit. He didn't clean up well daily when he left for the day and left pieces of sharp screws in the carpet as well as bits of metal, staples, and very sharp wood as well. Since the project spanned the 3 day Memorial Day weekend (which he didn't work), Brian left most of his stuff in the house, barely out of our way. My wife was at home the whole time during the project and said that Brian slammed the door going into and out of my garage every time he went in and out. We certainly didn’t get the same “craftsman” Brian that other reviewers on this and other site's got. He asked me what percentage I gave him and I initially said 90% and he thought that was good. If you ran 90% of a race would that be considered finished? That last 10% was the important part and the part I see daily walking up and down those stairs. Brian wrote me an email asking me to change or delete my review on Google and when I told him I wouldn't he began to write very ugly and unprofessional things about me and my family in emails to me. I have many other pictures, besides the 2 provided, of everything and also all of the emails sent to me if anyone is interested."

"He was phenomenal, best service Ive ever had, upon arrival I even asked him to teach me some if what he knew and he obliged! I will only be going to eppig welds from here on out"