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CUSTOM BATH OF VA

Acoustic Ceiling Tiles - Install, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,

About us

Custom Bath of Va has been in business for almost 25 years serving Richmond and all surrounding areas. Custom Bath prides itself on providing good and honest work for every dollar spent. It is common practice to "low-ball" a job and inflate the price after the job has been started. Don't fall into that trap! At Custom Bath, we realize that smaller job with our customer leads to larger jobs and more referrals. And thus, we run our business with the idea that if we help you with the small stuff, you will remember us for the big stuff.

Business highlights

32 years of experience

Services we offer

Shower Pan and Ceramic Tile Repair;Fiberglass Repair and Reglazing;Ceramic Tile Repair; Shower Door Removal and Replacement

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
3%
2
0%
1
0%
Showing 1-25 of 90 reviews
Kristin G.
Feb 2020
5.0
Yes, I recommend this pro
Hired Jody and his crew for a total master bathroom remodel. We appreciated how patient he was with us as we kept going back and forth on what exactly we wanted for months; and Jody came back several times to look at our new ideas and come up with updated estimates each time for us. We decided to turn our giant unused tub into a big double headed shower, and our small shower into a floating makeup vanity area. They were very professional and trustworthy from beginning to the end, the ceramic tile work they did on our new bathroom shower was beautiful. We highly recommend this company.

Phyllis T.
May 2019
5.0
Yes, I recommend this pro
he did an excellent job. I have used him before and will use him again.

Steven P.
Mar 2019
5.0
Yes, I recommend this pro
Custom Bath workers showed up on time, very reasonable in cost and performed the work professionally from start to finish.

William L.
Feb 2019
5.0
Yes, I recommend this pro
$4,750
They provide good, friendly service. I will recommend and use them, again.

Loren L.
Jan 2019
5.0
Yes, I recommend this pro
Custom Bath was great and Jodi the serviceman was absolutely top notch! From answering all my questions prior to even hiring, completing a very difficult job in a timely manner! I will definitely recommend this company.

Andrew S.
Jan 2019
5.0
Yes, I recommend this pro
The bottom of our tub was in pretty bad shape. Custom bath made our tub look great. Much cheaper than buying and installing a new tub.

Elizabeth M.
Nov 2018
5.0
Yes, I recommend this pro
$15,000
Jody did an excellent job. High quality work with professional communication, and he respectfully cleaned up after himself every day.

Aaron K.
Sep 2018
5.0
Yes, I recommend this pro
From estimate to completion, these guys were great. It took about four full days with two people to basically tear out the floor of a tile shower, replace all of that, and lay the new tile. The guys were on time and very professional, and were more than willing to let me witness some of the process and ask questions about it. I will happily hire them again for any bathroom repair/remodel work in the future.

Nancy W.
May 2018
5.0
Yes, I recommend this pro
$135
One of the feet came off of my only bathtub/shower. Needless to say was desperate for a quick repair. Custom Bath of VA came out the same day to assess. Found other legs not secure. They got the necessary parts and were back the following morning to repair. The kept me apprised all steps of the way. Fast and responsive. Would recommend them to anyone

Ronald C.
Apr 2018
5.0
Yes, I recommend this pro
$390
Very well, it was excellent. Very pleased. He came on-time and did his work. Result was excellent.

Gary L.
Apr 2018
5.0
Yes, I recommend this pro
$2,400
Jody, from the day he came out to look at the job, was perfectly professional, knowledgeable, and very agreeable. He cared about doing the job well, on time, and pleasing us as a customer.

Jaime B.
Mar 2018
5.0
Yes, I recommend this pro
$300
Jody was very friendly and prompt. He completed the repair in a timely fashion and the price was fair. The repair looks better than I had originally imagined. it's hardly noticeable and holds up well.

Mary W.
Feb 2018
5.0
Yes, I recommend this pro
$7,500
Jody and his crew showed up was very professional from the very beginning of the job to the end. The ceramic tile he installed was beautiful. We highly recommend this company.

Jim K.
Nov 2017
5.0
Yes, I recommend this pro
$350
Excellent -- prompt, professional, courteous, reasonably priced.

Gregg C.
Oct 2017
5.0
Yes, I recommend this pro
$2,500
Recently we hired Custom Bath of Virginia to redo the tub/shower walls in our 50 year old house. The bathroom has ceramic tile on all of the walls so the goal was to select a tile that would meld with the now obsolete older tiles. We had concerns about where the new and old tile would meet and if the transition would be satisfactory. We also wanted to remove the ceramic soap and toothbrush holders on an opposing wall, replacing those with some of the older tiles removed from the shower. Jody Chartier of Custom Bath did a thorough job of surveying the project, making recommendations and executing his plan. Frank who set the tile was equally conscientious and exacting in his planning and layout. They were also very careful to cover the floors between the bath and outside door. We were very pleased with their quality of work and agreeable manner. We would certainly hire this company again if the need arises

Angie W.
Jul 2017
5.0
Yes, I recommend this pro
$496
Jody showed up ready to go, did all the work himself and was very thorough. The bathtub turned out better than I expected! Great job

Tommy H.
Jul 2017
5.0
Yes, I recommend this pro
Excellent. Jody was a pleasure to work with and did an excellent job.

Phyllis T.
Jul 2017
5.0
Yes, I recommend this pro
He was amazing and I will never use anybody else as long as he is in business.

James P.
Feb 2017
5.0
Yes, I recommend this pro
$1,464
Jody was punctual, courteous, and professional. He was careful to protect our floors using a drop cloth to cover the areas he walked in and out on. Day one was spent regrouting the two tile surrounds. He spent about a day reglazing each tub and then a couple of hours on day 4 to reinstall the hardware and complete the tub caulking. Our old blue tub was reglazed to a custom off-white and our old tan tub was reglazed to white. They both look like new. Great job all around.

Martha B.
Jan 2017
5.0
Yes, I recommend this pro
All went according to plan!

Kimberly F.
Nov 2016
5.0
Yes, I recommend this pro
$2,000
Jody was a professional in every way - took videos of any concerns and consulted with us on everything. We appreciated his input based on experience, his thoroughness, and also his courtesy in taking off his shoes upon entry to the house as well as his meticulousness in cleaning up afterwards. We would highly recommend Jody and this company and plan to use them again.

Chase N.
Nov 2016
5.0
Yes, I recommend this pro
$385
Jody was very friendly and explained exactly what work he recommended. He called each morning to confirm he was on the way and showed up on time all 3 days he was scheduled to be there. The work looks great and he was able to perfectly match the color of the existing grout. He even took it upon himself to fix a towel rack in the bathroom that had fallen off the wall at no charge. Overall the price seemed fair for the amount of work that was done and the quality was excellent. We will be using this company in the future.

Harry S.
Oct 2016
5.0
Yes, I recommend this pro
$850
They were excellent. Price was excellent too.

Eric F.
May 2016
5.0
Yes, I recommend this pro
$500
Jody was professional, courteous and did top quality work. Not only did he do the work, he also helped us find the right tile and grout for the job. Would I recommend Custom Bath of VA - absolutely!

Bob R.
Apr 2016
5.0
Yes, I recommend this pro
$300
Nice guy; good work. Pulled up the tiles, cleaned sub flooring, replaced tiles and regrouted around tile. Very good clean up and warned me there would be some dust generated. He wasn't satisfied until I was.
Showing 1-25 of 90

Licensing

State Contractor License Requirements

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FAQ

CUSTOM BATH OF VA is currently rated 4.8 overall out of 5.

CUSTOM BATH OF VA accepts the following forms of payment: CreditCard

Yes, CUSTOM BATH OF VA offers free project estimates.

No, CUSTOM BATH OF VA does not offer eco-friendly accreditations.

No, CUSTOM BATH OF VA does not offer a senior discount.

No, CUSTOM BATH OF VA does not offer emergency services.

No, CUSTOM BATH OF VA does not offer warranties.