Get matched with top granite restoration pros in Lovettsville, VA

"This the 2nd time using Prospect. Both times, their work as outstanding AND they were extremely clean, and their prices were much less than the other estimates. I highly recommend and will be using again."

"Set up appointment for quote and they never showed and forgot. They never let me know that they couldn’t make it and then tried rescheduling which I refused as I needed to go to work. This kind of dis-organization is not something I or other customers should need to deal with."

"It was excellent. I would definitely hire Exceptional Restoration Services again. Dan was very informative and extremely helpful."

"Excellent work!"

"In short, things went GREAT, and I can whole-heartedly recommend Thomas Custom Builders (TCB), which is a "design-build" firm. Here's how things went: Firstly, expect that they have a backlog, and it may take a while to get to your project - probably because their reputation proceeds them. It took nearly 9 months between when we started with them on scoping our our project to when we broke ground, however we ended up with a design that worked. Through that phase, we worked with TCB on what goals we wanted to achieve, and what our budget was, and they designed to achieve as much of our goals within our budget. During construction, TCB promised to have a foreman who spoke fluent English on-site every day, and they delivered on that. This stood in pretty stark contrast with some of my previous contracting experiences, where the project could languish without seeing anyone come to the site. With TCB, the project always moved forward - sometimes it moved rapidly, with multiple trades on-site - sometimes it moved moderately, with the foreman and a couple helpers - and sometimes it was just the foreman handling things himself - but it always moved. TCB also is the kind of company that won't nickle and dime you. If something small is missed in the project scope that is needed to really complete the project, they'll do it. Don't expect them to shell out thousands of dollars in that respect - that would be a change order (which I had one) - but at the end of the day, I very much got the impression that they really took pride in their work and wanted me to be happy with the end result, which I am. TCB estimated the job would take between 3 to 4.5 months, and they completed in 4 months. I had one change order to connect my concrete/flagstone walkway to my stairs, which we had missed in the scope and was too big of a cost for TCB to absorb ($2.5k), however that was the only overage, so all in all we stayed on-budget. Things that we got done in the project: - Bumped out front to add walk-in closet and much bigger master bath to master bedroom. - Reconfigured entryway with a foyer/mudroom and semi-open staircase to attic. - insulated attic. It's still unfinished, but much better for storage. - new roof w/ 30 year shingles - widened dining - family room entry to be open concept. - re-did fireplace wall with built-ins, stone tile, gas insert - new paint for most of first floor - refinished all hardwood. One thing that we did to help out is that we completely moved out of the first floor as well as most of the attic stuff into a POD. TCB will readily tell you that they aren't professional movers, so go ahead and hire a professional moving firm to do that for you to clear the way for TCB to do their work. We used 2 men and a truck and were very happy with them."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"Click did a great job updating our kitchen and sunroom. Both rooms were last renovated in the 1970's and definitely needed some attention. Alan listened to our requests, made recommendations, and brought the whole thing together. My family left town for duration of the work and Alan did a good job communicating and sending pictures. Work was completed on schedule and within budget even with the unexpected things you find in an older home. Highly recommended."

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"After searching for samples from several flooring manufacturers, including Cali Bamboo, Perm Shield, and others, we thought District Floor Depot had the best quality SPC vinyl at a competitive price point. Firstly, the customer service is amazing and very responsive. The company is also incredibly flexible, and its showrooms have great products. We loved how our floor project turned out and would use them again for future projects."

"I had an excellent experience working with Gus & Sons on a fence construction project behind home. Gus and Edgar's outstanding communication, punctuality, and attention to detail were matched only by their kindness and patience. They listened to our preferences and offered valuable insights, delivering a strong and beautiful fence that exceeded our expectations. Their craftsmanship, problem solving abilities, and genuine dedication to customer service made them a joy to work with. I am truly delighted with the final result. I wholeheartedly recommend them and look forward to working with them again on more projects in the future."