"Initially I had problems with a dehumidifier and drain hose were leaking because they were not properly installed. I wrote a one star review based on that. However, since then JES responded to my complaint and Brian came out and did a thorough job of installing a drain system for my dehumidifier, I was also impressed by a follow up phone call about my review and the subsequent work. I have upgraded my review of JES."
"Good people to work with, professional in every way. Normally when we received 2" of rain water would start entering the basement. When we receive 3" the basement floor would be covered. Two days after installing their system our area received 8.5" of rain and our basement remained dry, not a drop got in the house. These guys know what they are doing."
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
"With the recent snow melt and the rain we are having this may be a timely recommendation. I hope you don’t have this need, but if you do I would like to recommend Master Service Company. We had at least six estimates for waterproofing our basement and although not nearly the cheapest, we were impressed by the presentation and the personnel and low key sales approach. So, we hired them! The work was done last week and again we were impressed with the crew doing the work, the care given to hold down the dust created, the quality of the materials used, and the willingness of the crew to keep us apprised of the job as it progressed. The was great care given to cleanup of what is a very messy job. We waited until the repair had been “battle tested”, (and this inclement weather has certainly accomplished that) before writing a recommendation. We could not be more pleased at this point. Again I hope you don’t have the need, but if you do give Mr. Jeff Russell at Master Service a call. Contact: Jeff Russell 317-720-3288."
"Carpet cleaning was great. They did a real nice job, quick and efficient. They were very easy to communicate with and gave me a heads up before showing up. Definitely recommend these guys if you need your carpet cleaned."
"Wilson and his crew are amazing! They fixed an armoire door (antique French, so no hinges) when no one else was able to do so, and restored its veneer and cleaned the glass on the doors which had 200 years of mineral deposits. Next, they reupholstered a barrel chair, doing a beautiful job; it looks better than when I first bought it. Wilson has over 40 years of restoration experience with the Catholic Church in Italy and Ecuador, and it shows. He is also very personable and diligent when informing his customers of their job status. I highly recommend d them."
"Great, showed up on time and inspected the house thoroughly. Best of all, company provides a free package of warranties and services with the home inspection"
"Slow draining tub, a toilet that just won't flush, and some back flow when using the dishwasher left us thinking we just had a major clog. To our surprise, it was a collapsed sewer line that needed to be replaced. While there was a 1 week wait due to the time of year and the demands they were expecting, we were more than happy to wait the week. Work went quickly and smoothly, and was far less intrusive than we anticipated. Their staff even wore shoe coverings when coming into the house! Only some minor clean up work was required once they left, which appeared to be an oversight when they cleaned up. Everything else was back to normal after they left and no problems since."
Yes—your local septic company can clean your septic leach lines with a sewer jetter, a device that pumps high-pressure water through the lines to blast out any clogs and scum buildup. Unless there’s a clog or blockage in the lines, however, you do not need to perform this maintenance regularly. Do not attempt to clean your own leach lines, as you could easily damage them, leading to very costly repairs.
There are many things that could cause your basement floor drain to back up. One significant cause of a drainage backup is flushing non-flushable items, such as wipes, paper towels, and facial tissue. Other causes of a backed-up basement floor drain include tree roots impeding the drain pipe or an accumulation of hair, oil, and grease.
Unlike regular cleanings, snaking your sewer line should be done as needed. There’s no reason to snake your sewer line if you don’t have any noticeable issues, like slow drainage or plugged drains. You can add it to your regular sewer cleaning checklist as a prevention method (on the same 18- to 22-month schedule), but it’s not always necessary.
For homes with a septic tank, harsh chemicals like those found in drain cleaner or bleach aren’t recommended. Some chemical drain cleaners can disrupt the balance of bacteria in the septic tank or damage your pipes. For homes with a septic tank, you can choose drain cleaners specifically formulated for use with septic tanks or go with a drain snake. When in doubt, make sure you know who to call for a clogged drain.
Common drain issues include slow-running drains, whether in a sink or shower, clogged drains, a bad smell, and water backing up into a sink, shower, or bathtub. Causes range from hair, grease, roots, or toilet paper clogging the drainpipes to flooding outside the home, which prevents sewer lines from draining properly.
The Independence, VA homeowners’ guide to french drain services
From average costs to expert advice, get all the answers you need to get your job done.
A French drain costs around $9,250 to install, but several factors will determine the final price you pay. Learn the cost to install French drains in this guide.
You’ve decided on a French drain system but need to determine whether the drain holes should face up or down. Our guide can point you in the right direction—literally.
French drains help keep water away from the interior and exterior of your home. There are three different French drains to choose from, based on where water collects.
