"The price wad reasonable, the contractor was professional from start to finish, and the installation has made a huge difference in maintaining our home temperature at a comfortable level."

"Everything started very good. I received a call the same day to schedule the initial appointment. Matt the salesman was on time and very professional. I had to wait two weeks for the installation, that was not a problem. I was contacted about 2-3 days before the scheduled installation date and I was told that they overbooked some jobs and needed to move the installation one day. I had no problem with that. I was scheduled for 3 days in a row to complete the job. The crew showed up in time and completed the first part of the job, a second crew and the remaining part. That's when the problems started. I sat in my house for the next two days waiting for someone to show up to complete the work. I received a call at the end of the second day to let me know that I was scheduled for the next day, at this time I was not able to accommodate that request because I had family coming on that day for one day (Friday). Then I was told that I would receive a call on Friday to schedule another day to complete the work. I received a call 4 days later to tell me that my work will be completed a month later because they were booked up. On top of that, they told me that someone had tried to contact me several times and couldn't reach me. That was a lie, no one called me. At this time, I decided to canceled the remaining work , I was not going to wait another month to complete my work for their lack of communication and follow up. Then I received an email trying to schedule my work for the next Saturday, they were making an exception to help me. Really? Why that option was not available before, specially when I have been very flexible with them. I decided to cancel the remaining work anyway. The quality of work is good, Matt was great,but the admin office really needs to follow up when they suppose to. Don't make promises that you can't keep and don't lie trying to cover your lack of planning and communication. That's why I'm given them a B on my review."

"All went well. Some issues with the foundation were worse than thought so the work took a little longer but it was definitely needed. Part of an addition had been built without proper foundation as in none. It was hanging in air. They made an extra trip to replace and fix drains that had to be removed. Took extra care to make sure as little damage to carpet as possible. Terrance Blackwell and crew came for the outside work. They were great. I really appreciated Terrance's extra trip to make sure the drains were fixed. Austin Wells and Peter Dang came for basement floor lift and level and I greatly appreciated their extra effort to take care of the carpets even though they had to drill through the floor. The little extras made a big difference. Good people, good work."

At Kefficient We're Always Going Above And Beyond!\nWe're a company focused on customer experience in Richmond. Our goal is to provide information that helps you make the best decision for your home. We take the time to explain everything: what your home needs, why it is needed, what the cost will be, and any possible alternatives. Our crew never engages in high-pressure sales. You can rest assured our friendly, hard-working, supportive team will guide you through the process so, you always feel confident.

Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

Shook Construction, LLC is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!\n

"I called Rescue1 based on Angie's List reviews and was not disappointed.  Il left the repair cost box blank because everyone's needs will vary, based on the job, complications, etc.  I did call two other plumbers for estimates, and Larry's estimate was extremely competitive.  Larry listened to my description of the small rust marks around and on my water heater, and agreed that it probably needed to be replaced.  I'm happy that he is tech-savvy -- the night before the repair, I thought I had a major problem, and texted him with the question.  He responded ASAP to my question -- problem solved!  He and his assistant showed up on time, used the little booties religiously, and got right to work.  He was attentive to my concerns about the placement of the drain pan and heater itself.  He even made a proactive fix to a drain pipe because he didn't like its potential for leaking. Larry answered all my questions, educated me about how to keep the water heater running well, and had a great can-do attitude.  I will definitely use Recsue1 for my future plumbing/gas work.
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"They came in the first day and demoed the pipes and tub. This mess stayed in the front yard for four days. I was teased that my house looked like Sanford and Son. The work progressed from there. The yard did get cleaned but the bathroom was not
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"Ron was extremely thorough throughout the process. He explained what he was looking for and answered our questions on a few items. Thank you for your excellent service!"

"The restoration on the two wooden chairs was excellent.  I could not find any trace of the previous badly done repair.  Mr. Delgado managed to undo the splintered condition.  All scuffs were removed, the supports were fixed and the finish was matched perfectly.  The upholstery job on the cushions was less satisfactory.  Apparently Mr. Delgado farmed this work out to someone else who did not have such skill.  The cushions were notched so that added to the difficulty of sewing a cover, but the piping was uneven, there was some puckering in the corners of the seat piece, it appeared that something like a bit of glue got on the fabric,  and the zipper folds were uneven.  The upholsterer did not have sufficient skill.  The covers are good enough for the time being and no one will notice except me, but I will have another contractor do the cushions if they eventually need to be redone.
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