"They are awesome! Very efficient."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Worked with Steven on two interior projects - the installation of a Costco garage roof rack and later the installation of curtain rods throughout my home. Steven did a wonderful job and both projects were success. Very friendly, reasonable pricing, and would highly recommend Fredericksburg Decor Installation across a wide variety of projects."

"Fine but took longer than planned."

"Fantastic service. We just hired them again to fix a gutter issue and search for the source of a window leak on our four-story townhouse. I love the fact they take photos to show us any issues and they have not tried to sell us a service we don’t need."

"Excellent job by all! The team was on time, professional, and skilled. They worked with my ideas and were careful to clean up daily after working. We had a delay in glass arriving for our shower so they configured a temporary shower curtain holder for us and even brought a new shower curtain that they put up until the glass arrived. I highly recommend this contractor!"

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"I made a mistake and didn't realize the company didn't actually come to the home, but did the consultation over the phone with photos."

Home Renewal,\nBathroom Remodeling, \nFinish Basement, \nRooms Divisions,\nCustom Wood Works. \n\nWood Floors, \nTile, \nCabinets, \nCountertops \nor special wood pieces to accent the beauty of your spaces... \n\n"this is what we do"

Building maintenance for commercial and residential properties. Open to repairs, handyman, preventative maintenance and scheduled services. No job is to small.