Get matched with top patio cover pros in Cross Junction, VA

"Very prompt on returning calls"

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"Tommy Harper was a referral from our neighbor- he did their deck, fence, and patio last year. During the estimate, He came and gave us many creative design ideas to help formulate our deck, then quoted us the best price for more options than "the other guys". He was prompt and went out of his way to prevent issues from our sensitive HOA and even installed a door which is not in their usual project offering. He also handled the county permitting which was a big timesaver for us.
His crew was friendly and very professional. They had great attitudes and were very knowledgable in their trade.
Throughout the process, he did quality checks and didnt hesitate to change course if we pointed something out or asked questions. Although he doesnt have the technology for inital computer generated drawings for decks, etc as the other guys did, but he is planning on getting that soon.
The professionalism and quality of work showcased by him and his crew, combined with the great value is a win win situation. We would certainly recommend him."

"It took much longer than expected, part of this was due to inclement weather & 2 ft of snow. When installer came he noted that porch was not secure enough to place sunroom on.  Owner of company came out to inspect while shoring up was being done.TRS shored up porch. Installer knowledgable and helpful. During demoing & building of stairs, they tripped power to house 3 times, finally they took out old outlet from old porch and used other outside outlet.
Projected time to start was 11/14/15 & finish 12/14/15, was not started until mid Dec., and finished 2/25/16.  County did not issue permit until Dec. TRS might be a little more realistic about construction times. Built sturdy steps & landing and put in all new electric to sunroom. A few knobs for windows missing which they had to reorder and one screen not set in properly and bugs got in, and cover plate to electric box with wiring to porch was not put on. They did fix after a few calls. 
When dumpster removed from driveway, it knocked my A/C unit off its base, unit needs to be repositioned we are waiting to see what that will cost. 
TRS did send out a quality review staffer to go over the whole project when finished, which is rare, so it appears that they really want client feedback.
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"Quick response, clear discussion of work plan and materials/labor costs, communicative along the way, work was done efficiently and within the timeframe we discussed and the results are great. Great team, appreciate them!"

"Fantastic, very easy to work with and will use them again."

"Initially I was hesitant about using Medallion because I saw that they decided to remove themselves from Angie's List. But because I was having contract issues with another fence installer, I talked to a former customer of Medallion's and was told that they do nice work. You just have to overlook the salesmen. I got Medallion to the price of the previous fence installer after some haggling and placed my order.  Installation went great. Medallion called the morning of 06/01 to let me know they had an opening in their schedule and if it was ok they would be able to install my ordered fence today, a week earlier than scheduled. The two installers arrived exactly on time at 9 am and began to work. The fence was completed in one day."

"Very professional and excellent customer service. The sales representative provided me with excellent options regarding installation of my window awnings."

"It was a massive project that included pressure washing and staining exterior decks, interior painting, plumbing, electrical work, and the installation of cedar tongue and groove shiplap on the walls. There are probably other elements of the project that I am forgetting at this point. Bret did an awesome job with it. I think the before/after photos speak for themselves. I highly recommend Bret Pelfrey at Detailed Precise Handyman."

"Very pleased with overall experience.  Ace on-site rep, Willy Richmond, was very professional & responsive throughout the entire process -- including a couple of callbacks for minor follow-up issues.  On-site work team very skilled, dependable, timely, and responsive to questions & suggestions.  Pricey...but I think that's largely because I insisted on removing all the old siding, re-sheathing with new plywood, adding insulation, and going with a premium grade new siding.  Wife is very pleased, and that's what really matters.  I would use these guys again."