Get matched with top patio pros in Chincoteague, VA

"Our patio fabric awning was off kilter. I called A&A to get it checked out as it is still under warranty. Yesterday, John and Jay came to look at it. They made the required repair and adjustments quickly. They were both very personable guys and I appreciate their work."

"This was a very involved plaster repair and remediation job, in a very old house. Grady is the only person (or company) who was willing to take on the job and drive all the way from Pennsylvania to our home in Northern Virginia. There are very few people who do this kind of work anymore (we really searched) and he is an expert in his field. We needed to work around his schedule, because he is in demand in the tri-state area, so it took awhile to schedule the work to begin... but it was worth it."

"Provider was suppose to return and finish laying sand on the patio. Since job was very close to complete, I paid him rather than wait. I never heard from him again. The sand has since washed out in spots and another provider is correcting the situation with polymeric sand. Other than the sand issue, the patio looks good in the way it is laid out. Provider was punctual, and the project went very fast considering it was in the middle of the winter.
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"ONCE WE GOT TOGETHER IT WAS GREAT"

"From the initial inquiry via Angie's List, to the visit from Chuck, our salesperson, to the installation and everything in between, I was pleased with the service that I received from American Jewel.  The customer service was responsive upon first inquiry and I received a call from somebody the same day.  When Chuck came to our house, he was knowledgeable and congenial and most of all, took the time to review all of our options and made sure our questions were answered.  He also measured and advised us that someone would call us to schedule an installer to come and re-measure before the windows and patio door were ordered.  We heard from someone the next day and within a week, the installer came to ensure accurate measurements and take photos.  We were told that once the windows were created, we would receive another call for an installation date.  I had changed the orientation of the patio door to open from left to right from the way the door was currently.  I was impressed to receive a call from the office to double-check the direction that I wanted the door because the photos had showed differently from what I ordered. I also received a call from Chuck advising that the door turned out to be a custom-size and it would be $200 extra.  He explained that was why they come back out and measure to make sure.  No problem.  About 2 weeks later, the installation day had arrived and the two guys that came were punctual and completed the job in one day as promised.  They cleaned up after themselves, removed all old windows and debris and reviewed the features of the windows and doors with me.  The quality of the windows are good for replacements and the door is solid as well.  I opted for the upgraded brushed nickel hardware which looks great.
One note to mention:  I did notice that the sash on one of the windows was bent and looked like it was damaged in transport.  The installer took note and wrote on my final bill that it would be replaced.  As of the writing of this, I haven't heard from anybody on the replacement piece, but given my overall experience so far, I have no worries that American Jewel will take care of it.
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I needed Joe and his son Tony on two occasions over the past two months.  Each time, I was met with friendly, on time service and very fair pricing.  Joe is very conscientious about doing a good job, and I like the chemistry he and his son have.  They work well together, fast and efficient.

Joe takes great pride in his work.  Of course, I'm in a rush to get things done, but after a particularly rainy weekend, Joe completed half my job one day and recommended that I wait two more days to let the bricks dry out as the humidity and moisture in the bricks were making the job look presentable but not right.  Joe wanted to do it right, which I respect.

I would use Brick Solutions again and again, and I would have no problem referring them to anyone else.

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"Good communication through website for scheduling.

Had to re-schedule due to weather

Did everything they advertised, however very little grass seed seemed to take root.  Not sure is issue was my soil, their seed or some other issue(s), but there were no recommendations or any follow up.  They did what they advertised, were prompt and professional - I'm just disappointed with the results.
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"Punctual, job well done, Able to remove fair amount of moss growing on garage roof with no damage to roof. Able to assess condition of all the roofs. Able to clean very soiled canvas awning—now looks like new! Would definitely hire 2MacsPowerWashing LLC (Justin McKenzi) again."

Surface Solutions is a local family run business that takes pride in quality work and quick response to customer needs.

"It took much longer than expected, part of this was due to inclement weather & 2 ft of snow. When installer came he noted that porch was not secure enough to place sunroom on.  Owner of company came out to inspect while shoring up was being done.TRS shored up porch. Installer knowledgable and helpful. During demoing & building of stairs, they tripped power to house 3 times, finally they took out old outlet from old porch and used other outside outlet.
Projected time to start was 11/14/15 & finish 12/14/15, was not started until mid Dec., and finished 2/25/16.  County did not issue permit until Dec. TRS might be a little more realistic about construction times. Built sturdy steps & landing and put in all new electric to sunroom. A few knobs for windows missing which they had to reorder and one screen not set in properly and bugs got in, and cover plate to electric box with wiring to porch was not put on. They did fix after a few calls. 
When dumpster removed from driveway, it knocked my A/C unit off its base, unit needs to be repositioned we are waiting to see what that will cost. 
TRS did send out a quality review staffer to go over the whole project when finished, which is rare, so it appears that they really want client feedback.
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