Get matched with top chimney repair specialists in Capron, VA

"They did excellent work ,worked 2 long hard days and were swift to complete the repairs. They were very responsive and professional. Despite the job being harder than anticipated they stuck w/ the original quote."

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As promised, Carmine called when he was 45 minutes away from our house so I had plenty of time to leave work and meet him.  He was friendly and extremely professional, even asking my permission before entering the house. He even asked me if he could call me "Steve", or would I prefer Mr. Carr. He and his worker Bill were clean and dressed nicely. They spread a blanket in front of the fireplace and cleaned up when they finished. They noticed a water stain on our living room ceiling and offered to check the flashing on the roof. They found a three inch hole and fixed it immediately, provided us with a 7 year warranty. Colonial was half the price of the other Chimney sweeps on Angie's List and it's hard for me to imagine anyone providing better service.

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"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"It went very well. My old clothes dryer (bought it used 12 years ago) was acting up and frequently not starting at all. I asked Baker's to try to diagnose it over the phone and give me an idea whether  it would be worth it to repair. A technician called me back within the hour, listened to my description of what was going on, asked me some questions and told me what was wrong with it and that I'd be better off buying a new one. I appreciated their fast, courteous, professional, honest response, all free of charge!
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"It worked out well. I had the bricks and I had the mortar. They came and mixed up the mortar and chiseled out the bricks that were coming loose on the house. I provided the supplies they had the labor and the skill. I didn't call any other companies to compare price. I don't know what the other costs would be. They were here right on time."

"Joe and his team were a pleasure to work with.  
We had kind of an unusual project, but they jumped right in and handled it beautifully.  The project was set back by problems on the supply end (not the fault of Brick Solutions, but rather of Lowe's, who sold us a broken window) and Joe took it in stride.  He just moved us around in his schedule and everything worked.  (We were able to be somewhat flexible, which helped.)
When problems came up (again, with Lowe's), he returned text messages within minutes and gave me the confidence to move ahead in his absence.  
As the project progressed, we asked Joe to do other related tasks (like our steps and eaves), which he was happy to do at a very fair price.
The only drawback was that Joe & Co. don't  do any interior work, so we had to hire other contractors to finish this rather large project.  Not a big deal, but we would've been perfectly happy to hire Brick Solutions to do everything!


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"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond.
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"Ken did a great job repairing our gas logs. My only issue was that he can be difficult to contact as his voicemail mailbox is always full so I had to text him."

"I found Sky Home Improvements through Angie's List, and gave them a call.  They returned my call the next day and were prompt in getting to my home to assess the problem and give me an estimate. Dan went up on the roof and took pictures that he showed me to help me understand what was causing the roof to leak and what needed to be done to fix it.  Along with the estimate, Dan gave me a folder which contained Job References, copy of his Contracting License, and a copy of Certificate of Liability Insurance. The following day Dan and Chuck were back and fixed the roof.  They arrived on time, and after they finished the repair, took time to explain again what was done.  Dan and Chuck were extremely polite, professional, and knowledgeable. I will definitely call on their expertise for any roofing work that needs to be done in the future."

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Initially, he seemed like he was very very knowledgeable, very friendly and gave us thoughts that he knew what he was doing. They arrived on time. They're very good. The crew was pretty quick and efficient. One problem I had was they didn't come with enough materials. They had to reschedule for a completion of some. There were some minor issues that we ran into. They were supposed to paint the chimney cap and never actually did that. It's not a big deal but the other thing was the warranty and we kind of had a fight with them for the warranty to actually be processed. The warranty was the big thing and it was a lifetime warranty and I guess there were personal things that came up. It was just basically what I've learned late, but it took us probably eight months to get the warranty to be processed. That was my biggest concern, but the warranty company ensures me that everything is good even though the paperwork has the wrong number on there and I am assuming that's because they had the wrong number initially which is why they didn't have enough material.

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