"Quality of carpentry workmanship on new deck railings and steps - 5 stars Quality of workmanship on cleaning and staining deck - 2 1/2 stars Quality of customer service in the form of communications - 1 s"

"My deck and fence looked great after a power wash and stain."

"Ferguson Home Improvements did a fantastic job.  All the work that needed to get done, was finished beyond my expectations.  The workers were very friendly.  The job took a little longer that expected, but Ferguson Home Improvements were not at fault, the weather played a major factor with the deck stain and door installation.  At the time the work was getting done, we received a lot of rain and storms.  All in all, I would highly recommend Ferguson Home Improvements. 
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"Spectacular!!! So nice, I don't want to rent it to vacation guests; however, it is part of my business and I must.
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I had contacted  five other contractors before finding Barry and his stellar team. Two contractors were no shows and three showed but did not return with an estimate, even after several calls to them. I knew that the job would be challenging and would require a skilled architect and contractor. While where the pool sat was level ground, the ground surrounding it was not, it provided very difficult elevation changes. Additionally the deck had to marry to the house and Florida room elevations, which were also different. I also wanted the deck boards to carry over the pool edge all around the pool - an oval pool within a disparate geometric deck (probably why the other contractors ran away)

Barry arrived on time to provide an estimate, made some initial measurements, addressed material requirements, number of gates, steps, access points, etc. Provided a rough order of magnitude based on estimated square footage and asked if he could have his architect come out. I agreed and he said he would get back to me. Barry returned the following day with the architect, three days after that we had plans and a contract. Two days after that we had a permit, then 3 days later the material was delivered and with it a crew that I can say based on experience before and after the job is in all likely hood the best  in the area (not my first contracting rodeo in Virginia Beach). Barry's "A" team is compromised of his son Chase, Fanz Roman and Gilder Roman. The crew was polite, attentive and most importantly WORKED from the time they arrived till the time they departed. 

I know Barry had other jobs ongoing in parallel with mine; but Barry showed up regularly to both work alongside his crew and provide supervision for the challenging compound miters (though little to no supervision was needed-they all have mad carpentry skills!). Barry did have to absent himself for a job up north for a day or two; but the team never missed a beat and Barry called me to ensure I was having no issues. One of Barry's attributes that I really appreciated, other than his knowledge and experience, was his responsiveness, whether through email or phone he always answered immediately. I also appreciated that we worked as a team. If there was an issue it was resolved quickly. As an example, it became apparent that the planned deck pattern would not work, though it looked good on paper. Fanz and Gilder designed a solution, laid it out for approval, The result  was perfect!

I have two more projects I am saving for. I am not even going to waste my time chasing after other contractors. Barry's price is within the market, his work ethic exemplary and he delivers on his promise, the jobs will be his. I want it right, so I will wait for his availability.

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"Much longer than expected, consequently the job site was left in disarray. However, they did indeed clean up appropriatly at the end of the day."

"Excellent! Morris Maintenance did an outstanding job in finding out what was causing the problem and suggesting a good and practical fix. I have been looking for a solution for awhile, and Mike Morris was able to take care of it quickly. I cannot recommend him or the business highly enough."

"My experience with this company was excellent. Ben was on time, professional and completed the work to my specifications. I was very pleased with the finished product."

"Exceptional service!  We originally called Steve to ask if he could tell us if a certain wall was load bearing, as we'd never had to make that determination before, and didn't want to risk making a mistake if we took on the project ourselves.  He said he could, and we arranged a time for him to come to our house.  He was prompt, friendly, and professional, and he took a look at the wall (plus another one that we were also considering removing), and let us know that one was safe to remove, while the other wasn't.  We thanked him, and asked how much we owed him for his expert advice.  He said that we didn't owe him anything.  Since that was the only reason he'd come to our house, we were really amazed.  Out of curiosity, we asked him how much he would charge to take down the wall and get it ready for paint.  He said he'd put together a quote and let us know.  We heard back from him the same day with a quote of $1200, and said it would probably take a couple of days to complete the project.  We asked if he had a military discount, and he said he'd see what he could do.  We heard back from him very quickly, and he said he could give us a military rate of $1100.  We decided we were better off hiring him than doing the work ourselves, and made arrangements for him to come out in a week, when he had free space in his schedule.  However, a couple of days later, he called and said that upcoming rain had delayed another project, and he asked if we'd like him to come out earlier.  We said that would be great, and set up a time.  He arrived promptly on time, did the work quickly, kept our home as clean as possible during the project, and cleaned up after himself when he left.  He worked essentially 2 1/2 full days, then came back in the evening on a 3rd day to finish sanding after the mud on the drywall was dry.  His work and professionalism were exceptional.  We also asked him to take a look at an outdoor faucet, which he took apart and then explained which piece was broken and needed replaced.  He was willing to do the work, but explained how we could do it ourselves.  Because he didn't actually repair the faucet, he again refused to charge us for his advice.  The same was true for a couple of other issues in the house--he evaluated them, and told us how to fix them, then refused payment for the advice.  He was certainly willing to do the work; he just wasn't going to act like it was something that wasn't simple for us to do on our own.  We would absolutely hire him again.  He was prompt, honest, set a fair price, and did great work.  He was also an absolute pleasure to do business with.
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"Very easy to deal with excellent work cleaned up work area before leaving would use this company again."