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Jennings Appliance Service

Founded 1985 • With Angi since August 2006

No description has been provided for this pro.

Verified Reviews

5.0

(59) Verified Reviews

Showing 1-25 of 59 reviews
Margaret T.
5.0
04/02/2018
Mr. Jennings responded promptly, set up an appointment with an hour window the next day, and showed up on time. He did the work quickly (washer valve replacement on my Whirlpool washer) and professionally and was on his way. This is the second time I have dealt with him and he is great. He makes a stressful thing (broken appliance) hassle free and has fair pricing.
Description of Work
washer valve replacement
Category
appliance repair
Jennifer H.
5.0
09/29/2017
David was wonderful. We spoke on the phone and after I described the problem he said I could go ahead and defrost the unit in advance (which would save me money) or he could do it, which might add a few extra hours to the overall cost of the repairs. He knew in advance what the problem was (most likely) and gave me a quote for the job and parts that potentially were going to be needed. His prices are so reasonable, his work was efficient, and the best part is that I felt he was an honest and fair businessman. I would highly recommend him to anyone!
Description of Work
Refrigerator repair
Category
appliance repair
Trisha K.
5.0
08/06/2017
David was able to repair my appliances in a very timely manner. He is very knowledgeable, experienced and quick to find the problems. Very reasonable as well. Will definitely refer him to friends and call him when I have another problem. Would rate him an 11 out of 10.
Description of Work
Refrigerator and dishwasher repair
Category
appliance repair
Melanie B.
5.0
02/10/2017
Older gentleman was very kind and knowledgeable. He took the time to also go down into my crawl space to check the venting of the dryer. The pipelines to take the moist air out were installed with way too much of an angle....thus causing my dryer to overheat and eventually burn out the element. This was also VERY dangerous as the severe curve was causings a lot of lint buildup that could catch fire. He replaced the element and rerouted my entire venting. The dryer has worked so mych better since then. Can't remember his price but it was incredibly reasonable. I have his number in my phone now and will definately use again when needeed.
Description of Work
Heating element on my drying machine needed replaced.
Category
appliance repair
Charles A.
5.0
02/01/2017
Mr. Jennings was responsive, efficient and economical. Everything you could ask for in a repair service. We'd hire him again in a heartbeat.
Description of Work
We needed a repair on our 14 year old Whirlpool dryer.
Category
appliance repair
Craig H.
5.0
01/02/2017
Great communication, arrived as scheduled, and the repair was nicely done.
Description of Work
Needed a Samsung front load washer repaired.
Category
appliance repair
David H.
5.0
09/11/2016
He was very accommodating with my schedule and even managed to fit me in on a Saturday. He was very professional, courteous, and quickly diagnosed the problem. The repair was very reasonabIy priced as well. I would definitely call him again for appliance repair!
Description of Work
Dryer repair
Category
appliance repair
scott S.
5.0
05/12/2016
Recommended to replace rather than spend a significant sum on repair. I appreciated his honesty and professionalism. In my experience, most repair companies will want at least receive a trip charge before providing this advice.
Description of Work
I called Mr Jennings to set an appointment for clothes washer repair. He was available the next day. We discussed the issue and he recommended not to spend the money to repair the washer, but to replace it.
Category
appliance repair
Andrew P.
5.0
04/28/2016
He showed up on time, called me when he said he would, worked consistently while there, and charged a very reasonable rate. I am glad to have found him. He is on my list for our appliances.
Description of Work
He fixed our Samsung dryer (which VERY few service providers will do). Had much better rates than Sears authorized repairs. Was professional, friendly, and efficient.
Category
appliance repair
James B.
5.0
01/12/2016
Could not have been better service. Made initial contact with Jennings in the late-afternoon, he was at our house early the next morning. Diagnosed problem quickly and addressed it thoroughly - which was not pleasant as it involved crawling under the house on a cold day. Will not hesitate to use them again.
Description of Work
Diagnosed problem with clothes dryer; replaced old, clogged ducting
Category
appliance repair
Felicia S.
5.0
07/16/2015
This is the best service call I have ever experienced! I left a message earlier in the day at the Jennings Appliance office. I soon received a call from Mr. Jennings. He arrived at my home within an hour. He very quickly diagnosed the problem and gave me an estimate. He emptied some of the items out of the freezer and got down to business. He had to clear the bottom shelf of ice that had built up and he fixed the drain so that it wouldn't occur again. He fixed the fan motor and demonstrated to me that it worked. He cleaned up all of his work material and debris. He was professional and very pleasant. Do not hesitate to contact this company for your next appliance repair!
Description of Work
Replaced the fan motor and cleared the drain in my upright freezer.
Category
appliance repair
John W.
5.0
04/01/2015
That went very well. I had him twice. I would use him again. I think the service man was Mr. Jennings himself. What he did do was he fixed the part. He went a step further to look at other parts of the washing machine including the turn on water valves. He looked at the front thinking I’d put soap in there that might be clogged. He looked at other parts, which scared me to death. I didn’t know if he was fishing for business or what. I wished he hadn’t done that but he did. He was looking other parts to see if things were correct. His pricing was just the usual. His price was fair. It was okay. He actually apologized for the part being so expensive. He said that they got a $30 part to do the same thing but mine was a $60 part. He apologized for his price. He is very responsive. He was punctual. Probably he was a little too punctual. I had to get up and see him. That was good. He came the next day and he came on time. I got the right guy here. I would call him again.
Description of Work
I had a washing machine repaired by Jennings Appliance Service.
Category
appliance repair
david L.
5.0
02/19/2015
I called Jennnngs Applince in the morning and left a message to schedule an appointment. He called back that afterrnoon, said he was close by, and could come over right away. He fixed my refrigerator and then looked at another small problem on my drier. He was able to fix both problems and only charged for the original one since heconley went a few minutes over 1/2 hour. He explained what he was doing, cleaned up everything, and was very personable. I will definitely call him the next time I need any appliance work, and would recommend him to anyone needing repairs.
Description of Work
Fixed refrigerator leak and button on drier
Category
appliance repair
Brad H.
5.0
12/09/2014
Responsive on inquiry. There the next day. Repaired both appliances. Great job. Fast service. Reasonable prices.
Description of Work
Repaired washer door locking system and repaired ice maker on whirlpool appliances.
Category
appliance repair
william M.
5.0
11/19/2014
Mr Jennings is a phenomenal service provider. He helped us by fixing a washing machine and educating us on the disposable nature of a second washer we had on hand. He also told us what kind of generic filter we needed to get from Amazon to fix our ice maker. Since the house and appliances were new to us his expertise was invaluable. He came back at least one more time to help us. I think he undercharges for his services, but I know he has a lot of repeat business. Wish we could experience such wonderful customer service in all of our endevours.
Description of Work
Fixed a washing machine and gave us the information on how to fix our icemaker on our freezer. Also Helped with some water pressure issues we were having.
Category
appliance repair
Tammie C.
5.0
07/25/2014
Mr. Jennings arrived promptly at the scheduled time. He went immediately to work diagnosing the issue. He had all the necessary tools with him so there was no back and forth to the truck. After running several checks, he determined it was the pump motor. He advised it would be better to buy a new dishwasher as the cost to repair the pump (approximately $250) was probably not worth it. He only charged me $48.50 for the visit. He was also kind enough to give me his professional opinion on the best dishwasher brands to look for and not to pay for all the and quot;bells and whistlesand quot; that some of the newer, expensive models come with. Thanks to his advice, I was able to get a new dishwasher for under $300 that works wonderfully. I would definitely hire Mr. Jennings again for future repairs. I appreciate his honesty and good work ethic, which is hard to find these days.
Description of Work
Inspected dishwasher as it was not cleaning dishes thoroughly
Category
appliance repair
Eugene H.
5.0
07/23/2014
Began with the dishwasher top rack which had had come off, guides and all. Mr. Jennings came out next day to evaluate and ordered parts, promptly replacing the rack ($158). That fixed it. I then made arrangements to replace our garbage disposal which I had been putting off. This too was accomplished promptly and professionally ($187). And as a bonus, Mr. Jennings fixed a faucet leak while about it. I will call on Jennings Appliance Service for my future appliance repairs.
Description of Work
Replaced dishwasher top rack. Replaced garbage disposal.
Category
appliance repair
Catherine B.
5.0
05/17/2014
I have used Mr. Jennings for over 15 years. My first repair was for my dishwasher. Mr. Jennings inspected my dishwasher and repaired it enough that it worked but stated that I actually needed a new motor that would cost about $200. He advised me that I would probably be better off just using that money to actually put towards a new dishwasher. I was so impressed with his honesty as I felt he could have just coerced me to buying the new motor and have him repair it. I have used Mr. Jennings consistently ever since and highly recommend him. He has repaired my washing machine, oven, refrigerator, and even my hot water heater. He has always responded very quickly to my calls, many times in the same day or next morning at the latest. I have always been impressed with his honesty - if he can't fix it (which is rare) he will tell you instead of trying to pull one over on you. He has always had the necessary parts with him so that the repair is done quickly. It is a comfort to me to know that I have such a reliable, professional, and honest repairman that I can depend on. I highly, highly recommend Mr. Jennings.
Description of Work
Mr. Jennings has repaired many of our appliances from our dishwasher to washing machine to oven, and even our hot water heater.
Category
appliance repair
Ellen R.
5.0
11/23/2013
I called Mr. Jennings today - on a Saturday - and heard back from him within a couple of hours. He asked what was happening with my fridge. I explained that the fridge side was not cooling properly, yet the crisper was freezing. On the freezer side, ice was building up. Mr. Jennings said he could come by and arrived within about 30 minutes. He quickly went to work and diagnosed the problem part, and estimated $160 parts and labor to fix it. Even better, he had the necessary part on his truck. He had to thaw the ice off the coils in the freezer, which was tedious for him, but otherwise, the process was very straightforward. When he was finished, Mr. Jennings noted that it'd taken a little less time than expected, and the total came to $149. He could have easily kept the fee at $160 as quoted and I never would have known the difference. So, I saw that as a sign of integrity. Mr. Jennings was pleasant, professional and honest, and I will call him again next time.
Description of Work
Fixed my fridge, which was not cooling properly; replaced a part.
Category
appliance repair
Roy L.
5.0
11/08/2013
I called Mr. Jennings on the evening of 11/7 and explained that the timer on our stove was buzzing and would not stop until I cut the circuit breaker controlling the stove. He came out the very next morning at the time promised and fixed the problem in a very timely and professional manner. He has performed other work for me and has always done an excellent job!
Description of Work
Repaired timer on old GE stove
Category
appliance repair
Jan D.
5.0
11/07/2013
Mr. Jennings did a perfect job! He was prompt, professional, competent, and a very nice man. I will definitely call him again
Description of Work
Mr. Jennings replaced a built-in microwave above the stove.
Category
appliance repair
Tom H.
5.0
11/03/2013
Great service! Came in ahead of schedule and cost less for two jobs than we expected to pay for one. He made 2 visits to the house to get this done. I cannot say enough for this service. Very pleasant person and very efficient. Highly recommended!
Description of Work
Replaced thermostat on gas oven and repaired worn drive mechanism on LG clothes washer.
Category
appliance repair
NITA D.
5.0
10/02/2013
He was professional courteous, and came when he said he would. He worked us in. He knew exactly what to do. He left to get the part, came back to fix it. He was great.
Description of Work
He repaired our refrigerator.
Category
appliance repair
Shelly H.
5.0
07/11/2013
He was excellent and honest with his pricing. He saved us from having to buy a new refrigerator. He put everything back neatly. He was wonderful and I couldn't praise him any higher.
Description of Work
He installed a new fan and heater in our refrigerator.
Category
appliance repair
Vicki W.
5.0
07/05/2013
I was referred to Mr. Jennings by my previous repair service (he retired). This is the third time that I've called him. He's repaired my stove, advised me not to repair my refrigerator and, most recently, repaired my washing machine. He's very responsive and professional and will tell you when something isn't worth fixing. My washing machine has been making a loud noise (like pipes banging) as it switches the cold water off and on but lately it had started doing it rapidly. He came one day to diagnose and did not have the right replacement part but he was back the next day with the part. The noise is gone and I'm happy. I'd recommend Mr. Jennings for any appliance service.
Description of Work
Repaired my washing machine
Category
appliance repair

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Angi Certified

2022 Super Service Award

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Angi Certified

2022 Super Service Award

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Phone

Address

12303 Blanton Rd

Ashland, VA 23005

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FAQ

Jennings Appliance Service is currently rated 5 overall out of 5.

Jennings Appliance Service is open:

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

No, Jennings Appliance Service does not offer free project estimates.

No, Jennings Appliance Service does not offer eco-friendly accreditations.

Yes, Jennings Appliance Service offers warranties.