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"Erick and his team did an amazing job transforming our weed-infested garden into beautiful, raised garden beds that will outlast us. They removed or transplanted the existing vegetation; dug, leveled, and compacted the foundation; precisely placed every paver, filled the boxes with fresh topsoil, and installed drip irrigation. They also put down fabric and gravel in the walkways and around our shed to complete the look and keep weeds down. I couldn't be happier! They were punctual, professional, fast, and very reasonably priced considering the scope of the job. We will definitely call them again for future projects and recommend them to family and friends."

"Very quick turnaround time. Excellent communication and the finished result was exactly what I was looking for."

"Great work. Very knowledgeable about the lawn irrigation system, and provide recommendations about how best implement what I wanted. Also did a bunch of cleanup work around my yard, and did an awesome job!"

"Great woekers & fair hourly rate. Will use again."

"The service was excellent. He worked really hard and he was very dedicate to his job."

"YIKES! THIS COMPANY DOESN'T CARE ABOUT YOU OR ITS REPUTATION! 4 people knew that I was having a problem and none of them helped me; Austin, Kyle, Dustin or the Regional Manager. I'm blown away by their lack of customer service and communication. The mitigation process, with Austin, went great at the beginning but everything after the repair estimate was a NIGHTMARE! Once Dustin McBride, the one handling the mitigation process, THOUGHT I wasn't having them do the WHOLE job he started treating me like crap. He wouldn't respond to my text questions. I called and talked to Kyle on a Thursday and let him know that I was concerned about the lack of communication. He assured me he would talk to him and make sure he communicated better with me. 4 days later Dustin texted me at 4:30 pm (right before he was going home for the day) and said they wouldn't be able to start my job for 6 WEEKS. I texted back and said, "When I talked to you 2 weeks ago you said the job would be started in about 2 weeks." He texted back that was based on them doing ALL the work. I assured him that I never said they weren't going to do the whole job and I just wanted to wait to see what the estimate said. There were crickets after that. I'm so confused about this manner of handling problems. I also called and left a message for the regional manager of Paul Davis but it's been 4 days so I doubt if they care either. If you look at some of the other reviews about Paul Davis, Paul Davis stops working when someone complains about a problem they are having. They run away instead of actively solving the problem. I checked out the Utah Disaster Kleenup reviews. I was impressed that when someone complained they wanted to find them in their system and make things right. That's the kind of company that I want to work with, one that is concerned about their reputation!!!!! I've hired UDK to come and do the work. I guess my $14,000 wasn't enough for Paul Davis. (they would have gotten over $22,000 for the whole job). Unfortunately for them, when I'm treated poorly I let EVERYONE know about it. They should have at least acted as if they cared. Check out my evidence below. My texts are in green and Dustin McBride's are in b&w. It took him 5 days to get back to me. How hard is it to send a text? To PaulDavis: I hope that you guys learn from this experience and don't just assume the customer doesn't want you to do the whole job. I wanted to see the repair estimate before a signed the work authorization slip. I didn't know what I was locked into once I signed that. Once the estimate comes back, just call the customer and say, "hey I've got your approved estimate back from the insurance company. They are going to cover this and this. We can start ____. Can I please get that deductible from you?" I would have said, "that sounds great. Do you know how much it would cost to paint the whole basement at the same time?""

"They were very fast and efficient. Did a great job!"

"Really well. He took good care of us and the shower looks great."

"Do not hire Model for big jobs or any concrete jobs! They’ll drink on the job, mess it up, then keep any excess payments if you fire them. It’s been an absolute nightmare working with these guys. They poured a huge pad of concrete around our pool and completely messed it up. They used permanent chalk to mark their lines, then all the lines were crooked because they waited too long to cut, it cracked immediately, and was already sloughing off in multiple places. The owner Dave accepted blame and told us he’d redo it as many times as needed to get it right. We were hesitant to let them repour it after feedback on a Facebook contractor’s group and from our other contractors on the job who said they dont know what theyre doing, but we (foolishly) trusted Model to make things right, as they swore their concrete guy had never had a pour turn out that bad. So they did tear out and repour, and it’s just as bad as the first time; waited too long to cut, so all lines are crooked, no proper control joints, worked the cream off because they poured on another 100* day with not enough guys, didnt finish the edges right against existing structures, and reused the old, bent drain which is now a safety hazard. When we showed them what happened, they acknowleded it was bad, then responded by telling us they poured almost twice as much concrete as they quoted and wanted more money!! So we fired them, meanwhile our plants and trees had been dying since they planted them on the 1st and still hadnt hooked up the drip line on the 12th. On other contractor’s suggestions, we’ve reported them to DOPL and hired an attorney. Just wanted to prevent anyone else reliving our mistake. They have upwards of $60K of our money in unfinished or unacceptable work that they’re refusing to refund because the owner said it would shutter his business. I know I shouldn’t have given them a second chance but they had a lot of our money in hand and said they hired a better crew. Other issues: they tried to fix our coping that they damaged without telling us, which looked like a 2 year old did it, so they said theyd pay the paver company to fix it. They didnt pay them when they said they would, so we had to pay them for it. They also tore up pool plumbing and tried to fix that without telling us, and our pool guy had to get after them for trying to use the wrong glue. They’ve left rust stains in our pool by throwing whatever they wanted in there. They ran over our irrigation and flooded our neighbor’s yard and we had to shut off our neighborhood’s irrigation for a full day. I’m not joking when I say it’s been a nightmare—because thats not even all of it. Yes, they’re licensed, insured, good reviews for small jobs. This job was just too much for them and they weren’t big enough to say so."