Get matched with top deck repair pros in Yancey, TX

"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"Our deck looks AMAZING! Superb job. Justin listened to our vision and made our deck dreams come true. Chris’s crew were a phenomenal team, true artisans. Extremely knowledgeable in carpentry and took their time to ensure every detail was perfect. They were always on time and kept the yard and work space very clean. We loved that we only paid a small deposit up front and then remainder upon completion. We highly recommend All Pro Decks and Patios!"

"I will always use him for any future pool work. He has good work ethic and is a great guy."

"If you are looking for trustworthy, reliable, competent, and fair, look no further. From start to finish, this was an easy process. The professionalism and timeliness of the admin side was helpful. They were clear and timely in communication. I was able to send photos over and get an idea of if they can help and an idea of what I could be looking at for cost. The work was exceptionally done. When my fence gets to a point where it needs to be replaced, I will definitely be hiring them and I will recommend them to anyone who needs assistance with their fence. "

"Excellent workmanship, top notch customer service, no money out of pocket until the job was complete! Doesn't get any better than that!!!! Thank you Express Sun Rooms."

"Went very well. He came out and gave me a quote. Same day he laid out the frame for my cement. Next day they were pouring. Very fast turnaround. Very affordable. Still happy with the finish product. Getting more work done in the near future. Very professional and prompt. Extremely happy with his work"