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"Everyone on the team was professional, friendly, and very easy to work with - they were punctual and we got daily updates on everything. The work itself was fantastic! This was our first remodel experience and we could not have asked for a better one!"

"Erika was great! She explained how everything was going to go from start to finish. The work is guaranteed and they really are thorough. Great job"

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Had Allgood Plumbing out to install kitchen garbage disposal & faucet. Very pleased with the service provided! They were punctual, professional, polite & proficient! Very reasonably priced! Would recommend & will use again!"

"Went very well. Paul, the owner, returned my call immediately and quickly arranged for a day to come out. He did a reconditioning of my glass shower including new vinyl all around and re-applying the silicone. Would recommend and definitely hire again!"

"Overall work was well done. They fixed areas we thought could be better with no questions asked. They truly want to please the customer."

"I scheduled a grout cleaning on my 2-year-old house because it had the regular gunk build up from kids and pets, but nothing outrageous with any expectation of not being able to be cleaned in the normal course of a grout cleaning. The first day, the technician came and was very friendly, very nice. Unfortunately, when he left, we noticed all the gunk and grime had splashed all over our walls, our cabinets, our appliances, etc. Additionally, we noticed that certain areas in the grout were all of a sudden very dark, where they previously weren't. We called him back out the next day, and he apologized for the inconvenience, cleaned up the walls, appliances, and cabinets, and said the dark spots were just still drying and to give the company a call if it didn't dry in a couple of days. Additionally, there was some water damage to one of our door frames to the laundry room, to which he just responded, "I remember that door frame being damaged." Unfortunately, there is no way of proving one way or another, so I left that alone. About a week later, we called him back out, he said "no problem" and proceeded to re-clean the dark spots and said if that didn't work, maybe there would be a need to rework the grout and find a similar color. I followed up with him multiple times since then to no response. The last message exchange was on Feb. 2, where I sent pictures where the dark spots did not lighten up and asked what could be done. To which, Daniel responsed, "the next step to those areas is try to match the grout color with a color seal." When asked "when can that be done?" he simply said, "let me see." Since then, I have not received any type of response, call back, etc. My house, which was essentially pretty new, now has crappy dark spots on the grout, where there weren't any issues before. There was no actual remedy, and I got ghosted. It will now cost me another tiny fortune to fix the issue that was caused by your company."

"Brian Whitaker is a miracle worker! He did a complete kitchen remodel for us starting in July and I could not be more pleased with the outcome. Brian exceeded my expectations on every level. He took my outdated 80's kitchen and made it beautiful! Not really knowing what to expect, I put this off for many years and finally decided after 40 some years that we needed to move forward with this project. Brian is very meticulous in everything he does and very detail oriented. I am very particular also (picky actually, lol) so we were a good match to work together. Brian was considerate in every way to leave as much functionality in kitchen as possible and went through the extra effort to put the countertops back in place and leave the sink and stove as long as possible so we would have some semblance of normality in kitchen. He did an outstanding job on the cabinets and had the excellent idea to continue the crown molding all around the kitchen. Fantastic is all I can say! One of my favorite renovations he did was replace/enlarge the shelves in my pantry to make more room for storage and add a pantry light. This may seem like a minor thing but I am so excited to have all the extra space! I have hated my pantry for years lol. Brian also was very gracious to complete my added requests as we moved along in the project. My kitchen looked so good I asked him to repaint my adjacent dining room. And he refinished my front door and did an excellent job. Brian was very easy to work with and accommodated all of my changes I made along the way (bought a new stove at the last minute and changed my mind on a light fixture after he installed). He never complained or acted annoyed with me. He did most of the work himself except for countertops and tile and the subcontractors were also excellent. Brian cleaned up every day as much as possible and was conscientious about keeping as much of the construction dust out of my living area by sealing off the kitchen as necessary. All in all, I can't say enough good things about Brian. He is honest, personable, innovative, and punctual. I would never consider hiring anyone else to complete any projects in my home. I only wish I had found him before I had my other home renovations done. But the good news is I already have an estimate from Brian for my home office/bedroom. Can't wait to work with him again (it will be after Christmas). I feel very blessed to have found such a great person to work with and highly recommend him. He is the best you will ever find."

"My family and I started the process of getting a generator back in May. We signed the necessary documents and work began the beginning of June. The main purpose of us getting a generator was for us to no longer be without power during Texas horrible storm season. We have an elderly disabled veteran and now a 9-month-old that resides here so it was imperative that we got the generator. This business lacks communication and accountability! We had to reach out several times in order for them to complete this process. After Hurricane Beryl left us without power for four days, they finally came and completed the job. NOW..we have a d*** gas leak!!! We called them regarding this and they made it seem as if this was normal and would send someone out to look. That never happened. Our neighbor ended up calling Centerpoint due to smelling gas and that's when it was discovered that we had a gas leak. This could've ended tragically for my family and myself and even the neighborhood. Since Centerpoint was here, they did end up shutting off the generator. So now we're back to square one with no generator and no phone call from when this matter will be resolved from the d*** company after I've made several phone calls, text messages, and emails."