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1st Class Tile & Bathroom Remodeling
1st Class Tile & Bathroom Remodeling
If you’re looking for high quality and personal service, you’ve come to the right place. At 1st class tile & bathroom remodeling we’ll give you the attention and personal service you’ll come to expect and enjoy. We offer the best in bathroom and kitchen remodeling services. Let us put our 15 years of experience in NW Arkansas to work for you. Regardless of your batthroom remodeling project and your particular needs, 1st class tile & bathroom remodeling has the experience to provide you affordable, high-quality solutions at every step of the process. Other remodeling experts us similar quality materials, but the best remodeling experts bring both superior materials and the highest level of professionalism and expertise. Here are just a few of the services 1st class tile & bathroom remodeling provides: complete bathroom remodeling renovation - our friendly experts can guide you in everything from floors to fixtures and tiling to enclosures. This allows you to create a completely new bathroom that fits your lifestyle and budget. Bathroom cabinets and granite countertops - we can match any style and budget and provide everything from vanity and linen cabinets to medicene and wall cabinets. Choose from any style of granite to match your decor. tub to shower conversions - turn an old bathtub into a brand new walk-in shower. There are dozens of sytles, options, and colors to give you the best fit for your bathroom. Flooring - choose from many colors and designs, for any area of your home. Kitchen countertops and backsplashes - choose from a variety of designs that fits your kitchen remodeling project
"If you don’t want to deal with BS, Ted is your guy. He shows up and works hard. He does all the work himself, and he does a good job. The quality of his tile work is definitely expert level. His pricing is very transparent, as he provides an itemized list for everything he charges for. He’s just a real solid, old school type of guy that you can trust to do what he says he is going to do. He’s also very up front about anything that he doesn’t feel qualified to do. He keeps his job site clean and hauls off all the debris and waste. He’s very flexible and easy to work with. I messed up and bought the wrong kind of tile for the floor, but Ted worked with me to get it all straightened out. I would advise you to clear anything you are going to buy with your contractor first before you buy it. Overall, I highly recommend Ted."
Peter D on March 2025
If you’re looking for high quality and personal service, you’ve come to the right place. At 1st class tile & bathroom remodeling we’ll give you the attention and personal service you’ll come to expect and enjoy. We offer the best in bathroom and kitchen remodeling services. Let us put our 15 years of experience in NW Arkansas to work for you. Regardless of your batthroom remodeling project and your particular needs, 1st class tile & bathroom remodeling has the experience to provide you affordable, high-quality solutions at every step of the process. Other remodeling experts us similar quality materials, but the best remodeling experts bring both superior materials and the highest level of professionalism and expertise. Here are just a few of the services 1st class tile & bathroom remodeling provides: complete bathroom remodeling renovation - our friendly experts can guide you in everything from floors to fixtures and tiling to enclosures. This allows you to create a completely new bathroom that fits your lifestyle and budget. Bathroom cabinets and granite countertops - we can match any style and budget and provide everything from vanity and linen cabinets to medicene and wall cabinets. Choose from any style of granite to match your decor. tub to shower conversions - turn an old bathtub into a brand new walk-in shower. There are dozens of sytles, options, and colors to give you the best fit for your bathroom. Flooring - choose from many colors and designs, for any area of your home. Kitchen countertops and backsplashes - choose from a variety of designs that fits your kitchen remodeling project
"If you don’t want to deal with BS, Ted is your guy. He shows up and works hard. He does all the work himself, and he does a good job. The quality of his tile work is definitely expert level. His pricing is very transparent, as he provides an itemized list for everything he charges for. He’s just a real solid, old school type of guy that you can trust to do what he says he is going to do. He’s also very up front about anything that he doesn’t feel qualified to do. He keeps his job site clean and hauls off all the debris and waste. He’s very flexible and easy to work with. I messed up and bought the wrong kind of tile for the floor, but Ted worked with me to get it all straightened out. I would advise you to clear anything you are going to buy with your contractor first before you buy it. Overall, I highly recommend Ted."
Peter D on March 2025

Gracefield Construction
Gracefield Construction
Gracefield Construction, based in Denton, TX, is a trusted general contracting company specializing in residential and commercial construction services. With a commitment to quality, safety, and attention to detail, the company has built a strong reputation for delivering projects on time and within budget. Their expertise spans new construction, renovations, and remodeling, providing tailored solutions to meet the unique needs of each client. The team at Gracefield Construction is known for their professionalism, craftsmanship, and dedication to customer satisfaction. Serving Denton and the surrounding areas, they are dedicated to transforming ideas into functional, beautiful spaces.
"After struggling to find a contractor that we could trust, we found Jose and his company. He answered all of our questions about insurance, design, timeline, and costs, and once we hired him he immediately began working on mockups, ordering materials, and scheduling subcontractors. From day one, everything flowed smoothly. Jose was there to oversee everything, and his team is incredibly skilled. They finished ahead of schedule and on budget. Everyone has complimented the fantastic tiling in my bathroom! My husband and I are so happy we went with Jose's company and we couldn't recommend them enough. Another bonus is that while he supports you in whatever design you choose, he does provide input based on his many years of experience, which I appreciated greatly."
Meghan C on April 2025
Gracefield Construction, based in Denton, TX, is a trusted general contracting company specializing in residential and commercial construction services. With a commitment to quality, safety, and attention to detail, the company has built a strong reputation for delivering projects on time and within budget. Their expertise spans new construction, renovations, and remodeling, providing tailored solutions to meet the unique needs of each client. The team at Gracefield Construction is known for their professionalism, craftsmanship, and dedication to customer satisfaction. Serving Denton and the surrounding areas, they are dedicated to transforming ideas into functional, beautiful spaces.
"After struggling to find a contractor that we could trust, we found Jose and his company. He answered all of our questions about insurance, design, timeline, and costs, and once we hired him he immediately began working on mockups, ordering materials, and scheduling subcontractors. From day one, everything flowed smoothly. Jose was there to oversee everything, and his team is incredibly skilled. They finished ahead of schedule and on budget. Everyone has complimented the fantastic tiling in my bathroom! My husband and I are so happy we went with Jose's company and we couldn't recommend them enough. Another bonus is that while he supports you in whatever design you choose, he does provide input based on his many years of experience, which I appreciated greatly."
Meghan C on April 2025

Metroplex Pro Builders
Metroplex Pro Builders
At Metroplex Pro Builders, we specialize in creating personalized living spaces and enhancing property value through a range of comprehensive services tailored to your unique needs. From crafting custom room additions and seamless kitchen and bathroom remodeling to providing top-quality insulation and solar installation services, we ensure every project reflects a seamless blend of functionality, sustainability, and modern luxury. What sets us apart is our unwavering commitment to excellence and innovation. Our team of seasoned professionals is dedicated to delivering exceptional results that exceed expectations, emphasizing a personalized approach that fosters trust and transparency. We take pride in our ability to seamlessly integrate the latest industry trends and sustainable practices, ensuring your project not only meets but exceeds the highest standards of quality and craftsmanship.
"They didn't go. That's the problem. It took two and a half months instead of two and a half weeks. Cuz I would never come over and do the job. And when you show off the work, nobody would show up, it was one person at a time and they weren't in the Uh, even in the orders, they needed to be in. You have to have electricians here to make sure everything is disconnected, if they don't disconnect it and turn off the power somebody could have gotten really hurt. Instead they left Live wires everywhere. The gentleman who said he was an electrician, did he? He, he would, he didn't do it correctly because he didn't put the wires in the condolence because he didn't know. That was part of Texas code if you don't go by cold, you're not a certified electrician. They just hired anybody off the street to come and do the job, that was it. They all were either, they were Hispanic in which it was very difficult for us to To talk to. And they just, they didn't even know Ruth who was the, um, Or just the project manager."
Lanelle M on June 2025
At Metroplex Pro Builders, we specialize in creating personalized living spaces and enhancing property value through a range of comprehensive services tailored to your unique needs. From crafting custom room additions and seamless kitchen and bathroom remodeling to providing top-quality insulation and solar installation services, we ensure every project reflects a seamless blend of functionality, sustainability, and modern luxury. What sets us apart is our unwavering commitment to excellence and innovation. Our team of seasoned professionals is dedicated to delivering exceptional results that exceed expectations, emphasizing a personalized approach that fosters trust and transparency. We take pride in our ability to seamlessly integrate the latest industry trends and sustainable practices, ensuring your project not only meets but exceeds the highest standards of quality and craftsmanship.
"They didn't go. That's the problem. It took two and a half months instead of two and a half weeks. Cuz I would never come over and do the job. And when you show off the work, nobody would show up, it was one person at a time and they weren't in the Uh, even in the orders, they needed to be in. You have to have electricians here to make sure everything is disconnected, if they don't disconnect it and turn off the power somebody could have gotten really hurt. Instead they left Live wires everywhere. The gentleman who said he was an electrician, did he? He, he would, he didn't do it correctly because he didn't put the wires in the condolence because he didn't know. That was part of Texas code if you don't go by cold, you're not a certified electrician. They just hired anybody off the street to come and do the job, that was it. They all were either, they were Hispanic in which it was very difficult for us to To talk to. And they just, they didn't even know Ruth who was the, um, Or just the project manager."
Lanelle M on June 2025

Green Property Services
Green Property Services
Our family business has been serving the Dallas/Ft. Worth area for over 38 years! We pride ourselves on providing exceptional service and guaranteed satisfaction at the best possible price. Our values include professionalism and timely work. Give us a call for projects of all sizes - from estates, starter homes, high rise condos, investment properties and retail locations and restaurants. We will personally help you every step of the way without delay! We would LOVE the opportunity to prove why we are one of Dallas's top general contractors!
"It went great. Johnny and his team did an excellent job. He replaced the wood I pointed out and he even found rotted wood I didn’t notice. He did not charge me extra for the extra work. I found Johnny to be very honest and professional. I would hire him again."
Sherryl S on May 2019
Our family business has been serving the Dallas/Ft. Worth area for over 38 years! We pride ourselves on providing exceptional service and guaranteed satisfaction at the best possible price. Our values include professionalism and timely work. Give us a call for projects of all sizes - from estates, starter homes, high rise condos, investment properties and retail locations and restaurants. We will personally help you every step of the way without delay! We would LOVE the opportunity to prove why we are one of Dallas's top general contractors!
"It went great. Johnny and his team did an excellent job. He replaced the wood I pointed out and he even found rotted wood I didn’t notice. He did not charge me extra for the extra work. I found Johnny to be very honest and professional. I would hire him again."
Sherryl S on May 2019

JCG Renovation & Design LLC
JCG Renovation & Design LLC
Plumbing & kitchen/bath remodel experts! Done right the 1st time with fair pricing and responsiveness. 14 years in business- trust us to transform your space. ??? Call (214) 557-1458 for an estimate today!
"I'm a first-time customer and was greatly appreciative and impressed with the service. Joseph was responsive, prompt, professional, kind and knowledgeable. I'm thankful he came out to help with my late night emergency. I would highly recommend this company."
Michelle S on April 2025
Plumbing & kitchen/bath remodel experts! Done right the 1st time with fair pricing and responsiveness. 14 years in business- trust us to transform your space. ??? Call (214) 557-1458 for an estimate today!
"I'm a first-time customer and was greatly appreciative and impressed with the service. Joseph was responsive, prompt, professional, kind and knowledgeable. I'm thankful he came out to help with my late night emergency. I would highly recommend this company."
Michelle S on April 2025
DAY & NIGHT APPLIANCE
DAY & NIGHT APPLIANCE
Welcome to Day & Night Appliance Repair, your trusted partner for comprehensive appliance repair services in Colleyville, TX. As a family-owned business with 25 years of experience, we pride ourselves on being reliable, honest, and fair-priced. We don't look for unnecessary issues and focus solely on getting your home back in working condition. From built-in refrigerator repairs to washer and dryer fixes, we handle it all. We know your time is valuable, so we work around your schedule to complete the job efficiently. Contact us today to experience top-notch appliance repair services
"Great. Honest work."
Michael F on October 2025
Welcome to Day & Night Appliance Repair, your trusted partner for comprehensive appliance repair services in Colleyville, TX. As a family-owned business with 25 years of experience, we pride ourselves on being reliable, honest, and fair-priced. We don't look for unnecessary issues and focus solely on getting your home back in working condition. From built-in refrigerator repairs to washer and dryer fixes, we handle it all. We know your time is valuable, so we work around your schedule to complete the job efficiently. Contact us today to experience top-notch appliance repair services
"Great. Honest work."
Michael F on October 2025

Chellyanna Contractors
Chellyanna Contractors
Local contractor and builder focusing on New Custom Homes, Large home additions and full home renovations. - Years of experience locally and abroad - On staff designer with European influences - Free Estimates - Floor plan assistance - Licensed and Insured - evening and weekend appointments available. We are an all-inclusive contracting service that can assist you with everything from the design stage all the way through the final remodel. New Custom Homes, Home Additions and Full Home Remodels, if you can dream it then we can build it. Call now to arrange your obligation free appointment. Please note that we do have a minimum $150,000 job size.
"Yossi and his team were outstanding throughout the process, from bidding, to construction to defect fix. This was a full scale remodel and his team provided clear communication during the process including progress photos nearly every day. We can’t say enough about the professionalism and quality shown by his team on the ground. Robert and Zee"
Robert R on October 2025
Local contractor and builder focusing on New Custom Homes, Large home additions and full home renovations. - Years of experience locally and abroad - On staff designer with European influences - Free Estimates - Floor plan assistance - Licensed and Insured - evening and weekend appointments available. We are an all-inclusive contracting service that can assist you with everything from the design stage all the way through the final remodel. New Custom Homes, Home Additions and Full Home Remodels, if you can dream it then we can build it. Call now to arrange your obligation free appointment. Please note that we do have a minimum $150,000 job size.
"Yossi and his team were outstanding throughout the process, from bidding, to construction to defect fix. This was a full scale remodel and his team provided clear communication during the process including progress photos nearly every day. We can’t say enough about the professionalism and quality shown by his team on the ground. Robert and Zee"
Robert R on October 2025

Tinney Trades Corporation
Tinney Trades Corporation
With carefully selected tradespeople, eyes for design and color, and coupled with trustworthy customer service, you will experience a project that is well-conceived and implemented on schedule and within budget. Bathroom remodel, kitchen remodel, Whole Home Remodel, Additions, Commercial Build-Out, we've got you covered. Our strong design background allows us to help capture the quality look and feel that you desire for your next project.
"Tinney Trades did a beautiful job with our recent kitchen and laundry room remodel. They assisted us with 1) room layout, making valuable suggestions to help us us maximize the space; 2) material selection, providing suggestions for beautiful, durable products for the job, and 3) material acquisition, providing us with suggestions to source some of the products we desired. The contractors they engaged were true craftsmen. They put up drapes to minimize dust and cleaned the workspace each evening. Because of the Tinney's and their contractors attention to detail, each component of our new kitchen‐the cabinets, flooring, backsplash, counters, plumbing, electrical and lighting is beautiful. They did a fabulous job and we would recommend them."
Brenda D on February 2024
With carefully selected tradespeople, eyes for design and color, and coupled with trustworthy customer service, you will experience a project that is well-conceived and implemented on schedule and within budget. Bathroom remodel, kitchen remodel, Whole Home Remodel, Additions, Commercial Build-Out, we've got you covered. Our strong design background allows us to help capture the quality look and feel that you desire for your next project.
"Tinney Trades did a beautiful job with our recent kitchen and laundry room remodel. They assisted us with 1) room layout, making valuable suggestions to help us us maximize the space; 2) material selection, providing suggestions for beautiful, durable products for the job, and 3) material acquisition, providing us with suggestions to source some of the products we desired. The contractors they engaged were true craftsmen. They put up drapes to minimize dust and cleaned the workspace each evening. Because of the Tinney's and their contractors attention to detail, each component of our new kitchen‐the cabinets, flooring, backsplash, counters, plumbing, electrical and lighting is beautiful. They did a fabulous job and we would recommend them."
Brenda D on February 2024

Complete Landscape and Design
Complete Landscape and Design
Complete Landscape & Design is a professional landscape company providing residential and commercial service from the DFW area to Rockwall, TX. As landscape contractors, we specialize in creating or refurbishing outdoor spaces by installing trees, plant material, lawns, and constructing hardscape features such as paths, patios, retaining walls, or decks. We design, plan, and manage small to large projects for residential and commercial properties. We are committed to quality and are passionate about transforming any outdoor space into a beautiful haven for those that use it. Call or email us today for a free estimate!
"Ricky came out to quote that job. He was the only person to quote it had real suggestions for my yard. He and the team that he sent out where friendly and completed the job quickly. I have recommended Complete Landscape and Design to several others and will be using them again in the future."
Christopher R on February 2024
Complete Landscape & Design is a professional landscape company providing residential and commercial service from the DFW area to Rockwall, TX. As landscape contractors, we specialize in creating or refurbishing outdoor spaces by installing trees, plant material, lawns, and constructing hardscape features such as paths, patios, retaining walls, or decks. We design, plan, and manage small to large projects for residential and commercial properties. We are committed to quality and are passionate about transforming any outdoor space into a beautiful haven for those that use it. Call or email us today for a free estimate!
"Ricky came out to quote that job. He was the only person to quote it had real suggestions for my yard. He and the team that he sent out where friendly and completed the job quickly. I have recommended Complete Landscape and Design to several others and will be using them again in the future."
Christopher R on February 2024

DFW Improved
DFW Improved
DFW Improved is a full-service home remodeling contractor that specializes in understanding your goals and providing top-tier results. Rated Top 500 in the Nation by Qualified Remodeler, our Design-Build team is ready to serve you. Whether it’s bathroom and kitchen remodeling, media rooms and built-ins; outdoor living spaces or a room addition, we are a general contractor in an elite class of award-winning service providers recognized for building excellence. We design and build for general home renovations, insurance restoration, universal design solutions for aging in place, and more, to improve your home’s value and quality of life. Visit our website to view our service areas and be inspired by our photo gallery. Email: [email protected]
"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"
Phillip C on June 2024
DFW Improved is a full-service home remodeling contractor that specializes in understanding your goals and providing top-tier results. Rated Top 500 in the Nation by Qualified Remodeler, our Design-Build team is ready to serve you. Whether it’s bathroom and kitchen remodeling, media rooms and built-ins; outdoor living spaces or a room addition, we are a general contractor in an elite class of award-winning service providers recognized for building excellence. We design and build for general home renovations, insurance restoration, universal design solutions for aging in place, and more, to improve your home’s value and quality of life. Visit our website to view our service areas and be inspired by our photo gallery. Email: [email protected]
"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"
Phillip C on June 2024
The Sweetwater, TX homeowners’ guide to range hood services
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