Get matched with top basement remodelers in Sunset, TX

"I can not stress enough how much of a mistake it would be for you to hire Dave Wallace with H3 Custom homes and Renovations (also known as Wallace Construction/Renovation, he changes the name of the business depending on what you are looking at). This whole process with him has been an absolute disaster and nightmare and I really wish I had not hired him. We hired him in January to build a place for my dad to live. He originally said he could be done by the end of March but due to weather that wasn't going to happen. We got an extension for dad to stay at his home that he sold until April 5 and Dave promised he would be done by then. He even said he would put dad in a hotel if not. Well, multiple times subs would not show up, Dave himself would not show up, there would be no explanation or some lame excuse. When it became evident he wasn't going to finish, Dad paid $1500 to rent his old home till the end of April. Dave again swore he would be done , completely, by April 25. He "gave us his word as a Christian". But the delays continued and two weeks before the deadline, there was still only drywall. I expressed concern as dad could not move in with me due to handicap accessibility issues and Dave again swore everything would be done. We had another contractor come out and look at the place and he said there was no way Dave would be finished in time and after looking at our draws he said it looked like Dave had under bid by at least $26k and that he probably was not able to get subs out because he couldn't pay them. This was before lumber went up as we paid it in advance to prevent that. When we confronted Dave he became angry and said he didn't underbid us he just didn't overbid because "I'm a Christian and I don't like to rip people off". On April 20 I asked Dave if he would be finished by the 25th and he again "gave his word" he would be and I told him we had no more time and he said he understood. On April 25, my dad had to move in with no carpet, no kitchen countertops or sink, no bathroom sink and no hot water because the hot water heater, which was brand new, would not heat water. We had run out of time and dad could not stay at his old house anymore. Dave knew this and even as late as April 23 was still swearing everything, including regrading the yard, would be done by the 25th. The plumber told me that he would not come out to fix the water heater or install the kitchen sink because Dave had not paid him for any of his work and owed him $7500. We had paid for all of it already. Dave claims you will have a home warranty for a year but my dad went for a week and a half without hot water until we finally paid out of pocket to have it fixed . It has been 2 months now and we have a major drainage issue and the yard has not been finished . My dad has to walk through standing water and mud with his walker to get to my garage to get his car because Dave didn't put in the driveway and it's a muddy mess to get to dad's garage. The gutters weren't installed and the building wasn't painted. The water main was placed incorrectly inside the garage and we have to pay to have it fixed so that if there's a leak it doesn't flood the garage. The window over the kitchen sink (we had to pay to have someone else come and finish out the kitchen) is not centered with the sink (we could not fix this because Dave did not measure ahead of time when he bought the kitchen cabinets and so the hole for the sink was not centered correctly). There is another window where the dishwasher was supposed to be but the window sill is below the level of the counter so we can't place a dishwasher there. The doors need to be trimmed because they won't close. He never finished out the electrical for the sump pump so there is an extension cord running into my garage for that. The garage door was not the right size and the framing needed to be closed up, as well as repairing the garage door because one of his subs tried to open it while it was locked. Dave agreed to reimburse me $400 to have it repaired and never did. Now he has admitted he doesn't have any money. He has an LLC and in TX, the law requires you to keep enough money in your LLC to conduct business and he has admitted via text he has not. We have caught him in multiple lies. My favorite is that he couldn't get a skid steer from Home Depot because there is a waiting list but when I called they said there's no such thing. My other favorite is that the plumber told me that Dave told him we had not paid him anything which is why he couldn't pay him. We also found out from the people who put the garage door in that they had not heard from Dave since 2013 after they told him he had to pay for everything up front yet Dave had told us he uses them all the time. The really frustrating thing is, I had read the other negative review on here, as well as a couple he had on his facebook page. He had what sounded like reasonable explanations for his side of it and he comes across as competent and likable and we had a neighbor who had used him several years ago so we decided to go ahead and use him. After that, I noticed that Dave removed the ability to write reviews on his facebook page and he has also recently removed the ability to comment . I believe he did this because we gave him until June to fix everything and then we are suing and I told him I would be writing very detailed reviews as well as going to the news. The other gentleman who wrote a negative review on here has almost an identical story as ours and I'm kicking myself for giving him a chance! He will give excuse after excuse for why things aren't done. He also will tell you he has no control over the subs or that he doesn't have anyone available. What contractor can't get subs? Ones that don't pay them! He will not give you a list of his subs either even though legally he is supposed to. He has a sick mother and wife and is using them as an excuse for not finishing the job. He has never even picked up a hammer and has had other people do the work so this isn't even a plausible reason for why nothing is being finished. RUN don't walk away from this guy unless you want a disaster on your hands!"

"Remodel “Robbed” I hired Eric Robb with Cortex Construction, located in Grapevine, TX, to remodel my master bathroom and install a new closet door with the understanding that completion must be no later than 7/8/21 due to my upcoming surgery. I had a horrible experience from beginning to end. Move It Yourself Robb tells me I don’t need to relocate or move anything out of my bedroom during the project. On day one, I come home and find a removed shower door on my dog beds in my bedroom and my wardrobe inaccessible because Robb’s workers moved my dresser in front of my wardrobe and stored their ladder, drill, nails, bolts, putty, and other items in front of my dresser when they left. When I call Robb, he asks if I can move the shower door. I drag it to my den. Thanks, Eric. Poor, Late, or No Show/Notice. Over my three-week project, which had to be done on time because of the scheduled abdominal surgery, Robb doesn’t tell me when he and his crew will work. They arrive hours later than they say. They never show up, or show up when they aren’t supposed to. When I ask Robb when he will complete my project, he tells me “Bear with me.” What does that mean? The “Should Be” Usable Shower. I ask Robb if my shower is usable. He says it “should be,” so I take a shower, but it doesn’t drain. Robb tells me his crew must have left the plug in. Nice. Progress Little, but Mess Large. I tell Robb he’s not making much progress. He tells me “I have calls to two crews to check on their progress.” He’s not at the project enough to get things done and I’m left with a big mess...large box that the bathtub came in filled with trash and poor/incomplete work. I had to hire and pay someone else to fix and complete the project. Lien On Me! Robb files a lien against my house and demands full payment. This is my Robb Remodel disaster! Don’t Get “Robbed!”"