Get matched with top stair service pros in Rockport, TX

"It went good he was very polite and fast at his good work ."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Excellent work. Very professional staff. On time and efficient. Clean."

"Very great service. Professional staff as well as great communication. Had the job done in a timely matter as discussed. I definitely will be using them again!!!"

"Hired them to level one corner of an addition which was sinking and had broken the slab foundation resulting in a crack and non level floor in that corner. They jacked up the sunken corner and supported it with footings. I was generally satisfied with the work. However, the contract specified that they were to then come in and cut out a two foot trench (one foot each side of the ~15' crack in the slab), remove the rubble, drill in rebar to the two sides and refill the trench with concrete. After jacking up the corner, the two management level guys oohed and ahhed about how good the crack looked. They suggested that cutting the trench was not necessary. So, what I got was a guy spent a few hours grinding the two sides of the crack smooth in a few places and then pushing concrete into the crack. I was OK with that. However, that's a LOT of work they had just been relieved of and I felt a price adjustment was appropriate. That was not forthcoming. They charged me the full amount even though they did not have to do a big chunk of work they had signed a contract to do. So, despite what I felt was generally good work, I came away from the experience with a bad taste of "bait and switch". Be prepared for that if you hire them."

"Nick and his team were amazing they spent the time with all the little details. All the work was above standards. I highly recommend them for services"

"Mario did an excellent job making a pier and beam foundation for my future home. He replied quick (during the holidays as well), and was very communicative. He worked around my budget without any issues. After many attempts of looking for someone to do this for my new home, Mario was the right man for the job. Would definitely call him again for any future projects."

"Very dependable, does what they say, When they say they will do it. Shows up on time. We use them exclusively to remodel rent houses and air bnb. Couldnâ  t ask for more honest reliable people to work with."

"Good customers relations guy, but asked that bid be split into phases and re-asked when bid did not reflect phases, with no response."