"Everything turned out fine. When it first arrived, it was damaged in the shipping. It took them quite a while to get something back to us, or even to call me back when I wrote to them. But then, once they got the ball rolling, it went very quickly. It took them probably about a month to even get back to me. The price was very good. Once somebody actually did speak with me, they were very responsive. They were pretty professional when I spoke to them. I just think that they were light on manpower."

"Great service. We called them around 3:00pm to look at the electric, and they were there by 5:00pm the same day. Friendly and worked quickly. Would definitely call them again."

"It went well and it looks nice and neat at first sight . I did not notice all the cords bunched up next to the mantle until after the technician left. That does not look so nice. It is on the far corner and is not noticeable when walking into the room, but is very noticeable when on that side. It is something I will have to deal with ."

"It went well. After viewing both properties content, i was sent a couple of room plans.
"

"They came the next day, very efficient and professional"

"He did great, showed up when expected and finished when expected"

"It always goes extremely well. They are usually on one of our properties every week if. It several times a week. They value customers and do business like you are their only customer!"

"Drew up a two-story garage for me. Great work."

"I sent the money and dimensions in in November 2011.  She responded back very quickly, informed me that she was very busy and wouldn't be able to start on my project for a couple of weeks.  I actually responded that that was fine.  After a month or so with no contact, i emailed.  She emailed  right back, apologized and asked for some more measurements.  I sent them.  Didn't hear anything, when in response to inquiry, she asked again for living room measurements-- that was Feb. 3rd.  On Feb. 20th, I emailed and asked for timeline.  She responded back the next day with 3 designs asking for my preference.  I emailed back on the 22nd of Feb with my preference.  On March 16th, I inquired again as to timeline for completion.Two weeks later she sent a concept board with some furnishings.  No window coverings or lights were suggested.  Three were multiple rugs with no direction of which one for each room.  All and all, not a pleasant experience.  I suspect I could have gotten better service using Pottery Barn's free design service (especially since most of the furnishings came from there.)"

"It was very good. I was pleased with what they did."