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"Excellent service. A quote was given to me same day as requested service for a pool heater installation. Appointment was scheduled and on time excellence and expertise were delivered. I highly recommend this service, most professional and affordable in the area."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Haven’t started yet "

"I found the Retired Pool Guy to be the perfect fit for our hot tub service issue. His service was quite simply exactly what we needed. He was prompt in responding to my initial request, and arranged to provide the service at a time that worked well with my schedule. He immediately diagnosed the problem and fixed it. I found his rates to be very reasonable. "

"Attention to detail. Very nice. Easy to work with."

"We were told it would be a 1 day installation. They arrived at 9:30 am and had completed their installation and had all the clean up completed by 7:00 pm."

"They did amazing work, and charged me a reasonable price. Definitely recommending to everyone needing countertop repairs and resurfacing."

"Chris reached out to me after putting my search in late one evening. He sent a tech out the very next day. My pool was much better off after they came by. I plan on hiring them come spring to open and maintain my pool "

"Ari promised us to complete our project (which included kitchen, guest bath, master bath, laundry room and deck) in 6 weeks. They were done early and we're very pleased with the results. The crew was here almost every day, working on the project. We had a major water issue that soaked the carpet in the master bedroom and Ari was quick to assure us they would replace the flooring in the bedroom. Any issues they encountered were taken care of with no additional cost over what we were quoted up front. Cabinets and countertops are GORGEOUS! Very, very pleased with the custom pantry they had built for my kitchen! Our only negative was the language issue as most of the crew didn't speak English. But we were able to communicate well enough to accomplish what was needed. We would use Finecraft again if we do any further remodeling. Pictures attached. "

"Poor communication continues. Installation was delayed multiple times by an issue that could have been easily resolved with a call. An "electrician" installed the pool liner eight 8-weeks after the initial estimate but somehow broke our pool light. The broken pool light was then blamed on an issue with the GFCI outlet even though it worked without problem before they messed with it. Juan offered to have the guy that installed the pool liner fix the GFCI outlet but that would be at an additional cost paid directly to the "electrician". Upon completion, we intended to pay via credit card since it is listed on their sites as an accepted form of payment, but they informed us they do not accept CC payments. After discussing options they eventually agreed but added a percentage fee which adds a substantial amount to such a large purchase. Their concern was due to a potential chargeback. Now we know why. A few weeks after completion, we contacted Juan to inform them the pool coping was/is falling and breaking off into the pool. After multiple assurances that they would address this, they have not sent anyone to review or fix the issue. We have gotten several excuses about how busy they are without action. The pool liner is also not flush with the walls and there are multiple air pockets. Super disappointed."