Punbar Air
Serving Pleak, TX and surrounding areas
Approved
In business since 2015
Free estimates
Emergency services offered
"I was looking for a HVAC company that would replace my 24 year old 10 SEER RUUD system, 13 year old 13 SEER Amana/Goodson system, coils and two 24 year old furnaces. Also, I was certain that I did not have enough returns or supplies. The first four HVAC companies (all experienced and reputable companies) I called to come out, look at my systems, and give me an estimate just wanted to replace my existing systems. They did not think I needed any returns, supplies, or improved duct work even after I told them by my calculations I did (yes, I did my own amateur Manual D calculations). None of the four companies did any testing, they just eyeballed it. I got the feeling they did what was easy for them and their crews. I think all four of these companies would have done a decent job of just replacing my systems (or I wouldn't of called them) but I wanted more and expected more for the money they would make off me. I kept going and called PUNBAR. I found them on Angies list and read the reviews. I looked at Homeadvisor.com and read those reviews. I read their website and discovered that this company seemed to care about the design and layout of your entire HVAC system, so I called them. I am very glad I did. Ronald Amaya, one of the owners, and Hector, an experienced member of the crew came to give look at my system and give me an estimate. They checked my system inside and out. They were in my hot attic for a long while in order to perform static pressure tests on my systems to verify problems with my return and supplies. They do this for everyone because I did not ask them to do it, After they were done testing, Ronald sat down with me and we went over the results which confirmed what I already thought, that my systems were under returned, poorly supplied, with leaky old, tangled duct work. My home was built in 1993 before they cared much about such things. He showed me his pricing which is broken down into five plans from basic to platinum. No pressure of any kind regarding what plan I wanted. I will tell you that their basic plan estimate which would replace just the two HVAC systems was LOWER IN PRICE than any of the four other estimates I received. If I wanted two new systems only, I would have chose PUNBAR anyway. I decided on the gold plan, which was a lot of money, and I did think long and hard about it, but in the end I decided it was worth the extra money to have correctly designed, and installed system that provided a balanced , comfortable and efficient home environment. We plan to stay in our home at least 10 more years. My wife and I have no regrets (my wife was included in all discussions and decisions). The installation went flawlessly. Ronald was detail oriented and meticulous. Ronald and his crew were on time and ready to everyday. He paid attention to every code, and process. For example, since I was going from R22 to R410a refrigerant the system is suppose to be pressure tested and flushed of any R22 traces, but many HVAC companies do not mention this or do it thinking it unnecessary and it costs them a few more bucks. You should see my attic, the ducts are stretched, hung and run as efficiently as possible to their destinations, which was not easy considering the design of my attic. Truly a work of art. My 16 SEER Trane condensers outside are properly spaced and on new higher pads because we possibly flood here in Houston (not my home luckily). The outside lines and dryers from the condensers going into my home are insulated and wrapped to perfection. I have never seen anything like it. I am not kidding. It is beautiful work. Details, I care about them and PUNBAR does too. Diego, another owner came out to look over the job and to help install the Nest thermostats. They ran a fifth wire from the systems in the attic to the thermostat rather than use the work around. I have all new high efficiency ceiling vents properly aligned to efficiently cool each room. Ronald had a company do a duct blast test to isolate duct leaks and whether the the total leak percentage was acceptable for a home built in 1993. He came back again (I always called to set up the appointment they did not just show up) to balance the dampers and vents by doing a duct blow test to document the CFM coming out of each vent (not the same as a duct blast test). He put in larger size ducts to make sure the supplies were getting sufficient CFMs (cubic feet per minute of air flow). He sealed as best he could the using closed cell foam the cracks in my antiquated downstairs return which was made of duct board (not solid metal or flex material). There was no way to replace it without tearing out drywall. The kicker, I have a free 6 month check up and free labor on warrantied work for the next 4 years. The Trane warranty is for 10 years on parts. PUNBAR filed the registration documents for me in order to receive the 10 year warranty instead of the 5 years if you do not register the installation. They will be doing all my routine servicing as well but after the 6 month free one I will pay the normal service rate. If you are not getting the education, options and detailed work described above from your HVAC company giving you a new system estimate or servicing your already existing system then do yourself a favor and call PUNBAR."
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