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"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Great job! Found leaks several other contractors/ plumbers couldn't find. Yea"

"I think this is MAZ and not MAX. We had a drywall project--done very well and at a decent price. We have future project we want to continue to work with them on. "

"Yes .He did a wonderful job.Thanks again "

"Jose and his team were open to my many questions and offered their professional suggestions when installing my bathroom wall tile. They were also very mindful of the rest of my home and protected my floors and cleaned at the end of their workday. They were punctual and arrived daily as scheduled, no unscheduled skipped days or late arrivals. One of the tubs which was installed began to leak, however, they responded quickly and resolved the issue without hesitation."

"Very good service, professional and reliable. Keep up the good work."

"He did great. Lit the pilot and it came right on. I thought it wouldn't get fixed but within 10 minutes he had it on. He didn't charge me for the help either."

"We had work STARTED by this company 3 weeks ago. We found out they fired their entire field team on Friday morning 8/8/25 when no one showed up to finish the job. We were left with unserviced machines, tarp, trash, and unfinished work. We have MADE SEVERAL ATTEMPTS to contact them and cannot get anyone to call us back to resolve the situation. We HAD to hire another company and are still WAITING, 3 weeks later, for any form of communication from them. These photos are what this company left us to deal with. I would give them ZERO stars if it was an option. Do NOT hire this company!"