Get matched with top playground equipment service pros in Pipe Creek, TX

"Gary had great customer service and ideas ."

"Jim and Rob came out to provide an estimate within 4 hours of my contacting them. They were able to cost the project and provide me an estimate on the spot. This occurred on a Saturday afternoon after a severe storm blew down part of the fence flooding the entire fence line. They provided a fair estimate considering the current inflated wood prices (not their fault) and advised me they could start the work, if contracted during on Wednesday of the next week. I signed the contract, provided their requested deposit and felt good about their estimate, repair timing, and plan of action. Like clockwork, they showed up on-time, removed the posts and fence sections, removed the concrete footings, and reset the new posts by the end of the first day. They returned 2 days later, as adjusted for rain, and completed that entire side with new gate. The work was screwed in vs. less reliable nailing... a plus in my book. They also hand selected the new dog-eared fence boards rather than just go with a pallet of wood... another plus. Throughout, they cleaned up after their selves and neatly stacked the old fence for a contractor to pickup. The pile was gone before they left. Due to the flooding of my rear yard, they removed that section of fence but could not complete the reinstallation until the following Monday. However, over the weekend, they temporarily secured enough of the old fence to not leave the backyard exposed... another plus. On Tuesday, as agreed, they returned, on time and completed the job. The job site was left without any damage or debris... All in all, these gentlemen are a family business that take price in their work, respect the home-owner's wishes, and fulfill their contracts. The property is now safely secured with a new, professionally installed fence. I'm happy and will let them redo my 30 year old deck in two months. If you are looking for pro's, look no further... these fella's are great! Rare professional ethics these days! Thanks folks!"

"I contacted Hill Horticulture in early February with the intent of contracting them to do some re-landscaping work on my backyard. The work was to include addressing a drainage issue on the property to allow water trapped at the rear of the house to flow off the property instead of just pooling. I scheduled a walkthrough on February 14th with Mike Muhl with Hill Horticulture Inc. to conduct a walkthrough of the property to assess the work needed and create a scope of work for him. During this meeting, it was suggested by Mike that we shoot the grades in the backyard, instead of just eyeballing it, so that he could create a better plan to address the drainage issues. Shooting the grades would be a separate project from the work to be performed to solve the drainage issues which was why it was billed separately. It was my understanding this would contain two measurements; one would be the overall slope of the yard and the second would be the slope away from the house to make sure water was moving away from the home. Allegedly Mike Muhl and one other employee of Hill Horticulture Inc. came out sometime between March 27 and April 3rd and shot the grades. I was not present nor was anyone present other than Hill Horticulture employees. I have no way to confirm they actually shot the grades or what tools, if any, were used. We met on April 5th to go over the proposed changes to the backyard and at this time he did not have an elevation diagram or map or any elevation information for me. I was informed at the meeting that he will have them for me shortly and would email them to me. I was billed for the shooting of the grades of the backyard on April 9th, which I paid for with CC the following day. I still had not received a site plan or map or diagram that indicated the slope of the yard. On May 31 I emailed Mr. Muhl to request a copy of the grading map he was supposed to have done. He responded that he would send it but I still have not received a copy of it by June 5th. At this point, I became skeptical that he had even shot the grades. He kept giving me excuses as to why he has not sent anything out. So I gave Mike Muhl a deadline of Thursday, June 7th to get the elevations map to me. I sent an email to all the contact emails I had for Hill Horticulture informed them that if I did not receive the site elevation I paid for over two months prior I would cancel all the upcoming work I had scheduled with them. Within a matter of hours, Mike had sent me a very crudely drawn diagram of my property with some numbers on it. The drawing I was sent that supposedly showed the slope of the yard was nothing like the drawing I received for the proposed re-landscaping. Additionally, the report I was provided was nothing like what we discussed it would be. There was no explanation of his finding and what they mean in regards to the drainage issues as well as some kind of explanation as to what the numeric values meant or even what incriment of measure they were. I believe he quickly printed this out on a computer with fabricated numbered he created based on the memory of walking the property. After going back and forth with him for three days on June 8th I requested a full refund for the cost of the survey that I assert was never performed. The owner of the company responded that he would not be issuing a refund he stated “In addition to providing you the full scope of work, we also provided you with a simple rendering at no cost, which was in no way part of what we were contracted to do.” which is in direct contradiction to what Mr. Muhl and I discussed. The owner is saying that I paid him over $700 for his staff to measure the grades on my property for themselves and not provide me with any of the information or elevation drawings. What I was provided was absolutely not what I paid for and I strongly believe that Hill Horticulture, Mike Muhl, and the owner, Mr. Moreno acted in bad faith and deliberately misrepresented the services they claimed they provided."

"Brandon and his crew completed the pour on time and within budget."

"Hoops ATX is the best money I have ever spent. I bought the Mega Slam XL and the crew was fast, precise, and professional."

"Installer completed in one day, despite having to work almost 15 hours. Did a great job."