Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Kinetico San Antonio logo

Kinetico San Antonio

Water Softener Service, Plumbing,

About us

Kinetico manufactures complete systems to improve water quality for general use as well as those which provide high-quality drinking water for consumption. Kinetico quality water systems are used in rural, problem water areas and where water is supplied by municipally controlled water utilities. Additional DBAs - Kinetico Water Processing Systems, TXQWS LLC.

Business highlights

52 years of experience

Services we offer

Water system & softener installation.

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

$100

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.856 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
4%
2
0%
1
4%

Filter reviews by service

Showing 1-25 of 56 reviews
Linda D.
Feb 2025
5.0
Yes, I recommend this pro
Marco did a fantastic job searching for a leak in our osmosis system. He took his time and did a thorough check. He walked us thru the process, too know what to look for if a situation should occur. He also provided important information on what to do before our warranty expires. Thanks for all your help and information.

Ronald M.
Jul 2024
5.0
Yes, I recommend this pro
Job done well completed as promised

Christopher B.
Jun 2024
5.0
Yes, I recommend this pro
Coby provided excellent service. He was actually early and timely with his installation.

Michael M.
Oct 2023
5.0
Yes, I recommend this pro
Wow did Kinetico “make good”. Thanks to Sales Manager Mike Martin for getting resolution in place quickly and special thanks to Top Gun ? technical Felix (with trainee Axle). Felix diagnosed problem quickly and accurately and did not try to sell me a new system. The water is SO SOFT, my appliances are SO SAFE, and I am SO HAPPY. And I did not have to remortgage the home to get here. THANK YOU!!!

Mary P.
Oct 2022
1.0
$7,800
The worst customer service. I have been calling for a couple months leaving detailed voicemails informing That I want to cancel service, going with another company, and want the unit picked up. I finally get them to answer the phone today explaining I have been calling which they confirmed in their voice mail emails. I explained per my voicemails I need the system picked up today because I am going out of town and don’t want to be build for another cycle. They tried to get me to stay and I explained again I have already signed and paid another company, maybe if they had called back it would have been a different outcome. They then advised they could not pick up until 18 Nov and I would have to continue to pay for the unit until picked up. I advised not acceptable because I have been calling. I asked them to stop the auto pay and they said they could not because other people often change the pick-up day. I explained I am not that person, I have been calling them to schedule pick up in coordination with the new install so logic would lead one to believe, I am proactive and a person of integrity. They again refused to turn off auto pay and would continue to charge me for a system I am not using. Of course the charge will be disputed as I no longer receive services and have revoked my authorization to debit my account. Please don’t do business with Kinetico! I am sharing my experience so you don’t have to go through the same.

Chad D.
Apr 2022
5.0
Yes, I recommend this pro
$90,000
Mike and Waldo are great. I just moved to my new house and needed an addict drop. They came with the water softener and were able to do the addict drop without any problems. They ran the like to drain like to the utility room. They loaded my system with salt and made lines look tight

Maria G.
Jul 2019
5.0
Yes, I recommend this pro
We were very pleased with their professionalism and customer service. They are very knowledgable and made sure we understood all the options we had and what needed to be done. When we are ready to buy, we will call Kinetico to replace our old water softener for sure!

Jacques M.
Apr 2017
5.0
Yes, I recommend this pro
$400,000
From our initial call, quote process and installation, everyone was friendly and professional. Kinetico prices are higher than other brands, but they did a great job describing the benefits of their product and we were impressed by customer online reviews too. They do not apply any pressure to get the sale, which we appreciated. We are very happy with the results and highly recommend Kinetico.

Joe M.
Apr 2017
5.0
Yes, I recommend this pro
$480,000
Everything went great! The install was done in one day and it works great! My home was not preplumbed for the system so they did all the plumbing work as well. Couldn't be happier with the service and performance.

Mark I.
Mar 2017
5.0
Yes, I recommend this pro
$330,000
Perfect ! I believe kinetico makes the best water softener on the market. A little pricey it get it back in quality . I have liked them since I read a review about them Over 30+ years ago in Popular Science Magazine. Only 2 people in Home uses very little salt.

Michael C.
Feb 2017
5.0
Yes, I recommend this pro
$520,000
I would definitely recommend Kinetico to anyone looking to have a new water softener installed. Both Matt and David were wonderful. Prompt, professional yet approachable. As I am new to Texas, they both were able to answer any questions I had about the many differences from Michigan. David helped me with lawn tips, Matt let me know where good meat markets were located. Great service! Great value!

Eric K.
Jan 2017
5.0
Yes, I recommend this pro
$600,000
They were just kind of pricey. They were on time and courteous. They showed up. They gave the presentation. They were a little pricey than what I wanted to pay.

Oscar M.
Mar 2016
5.0
Yes, I recommend this pro
$20,000
unknown

Nicole T.
Feb 2016
5.0
Yes, I recommend this pro
$650,000
.

Gordon H.
Jan 2016
5.0
Yes, I recommend this pro
$440,000
unknown

Rebecca F.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Kevin A.
Jan 2016
5.0
Yes, I recommend this pro
$20,000
Absolutely perfectly.  Punctual, polite, and professional.
Absolutely one of the best decisions we made when we purchased our home.  Kinetico has great service and a great product.  Worry free and pretty much maintenance free and great water quality.  Neighbors without a water softener have already had problems with their appliances due to our local hard water (after only about 5 years residence).  We've had no issues nor do we see any effects of hard water on appliances, dishes, or faucet hardware.  The reverse osmosis system gives great quality and great tasting water as well!  Kinetico is the way to go!

Brittany H.
Dec 2015
5.0
$600,000
unknown

Francis H.
Oct 2015
5.0
Yes, I recommend this pro
.

John T.
Oct 2015
5.0
Yes, I recommend this pro
$600,000
On our previous home we used a competitor's product with an electronic system. I reviewed Angie's List and saw excellent reviews for Kinetico. First and foremost Kinetico has exceptional customer service. A phone call to a very friendly person will get you started. The system uses probably a quarter of the salt that our previous system did. This is especially important for us since our above ground sprayers from our septic system have us using much more expensive potassium chloride. After the install we needed a couple of tweaks to our system to get it operating optimally. Both service calls were prompt and free of charge. The reverse osmosis system is also a drastic improvement. The previous system made a bunch of burping sounds when the tank refilled. The Kinetico system sounds like a little running water when it refills. The install was again prompt and professional and had no problem cutting a hole in our granite counter tops. The only disadvantage with the reverse osmosis system is that you have to use their more expensive, proprietary filters. In summary Kinetico provides a superior product, uses significantly less salt, no electronics, quiet RO, and exceptional customer service.
Response from

"[Member name removed], Know how much I appreciate your very kind words as well as your business. We all look forward to serving you and your family. My very best~ Chris Knippa, Owner of Kinetico of San Antonio."


Oscar M.
Sep 2015
5.0
Yes, I recommend this pro
$600,000
unknown

Allen D.
Sep 2015
5.0
Yes, I recommend this pro
$650,000
Since my house was not plumbed for the softener they installed a water line along with two addition outside faucets. They then installed a top line water softener and the sink water filtration system. Everything went extremely well from the beginning. We have been very happy with the water softener and love the drinking water. Couldn't live without either one. We are very satisfied customers and would highly recommend Kinetico Water softeners to anyone one.
Response from

"[Member name removed], Just a quick note of thanks for giving us he opportunity to earn your business. Really appreciate you taking the time to share your experience with Angie's List. Sincerely~ Chris Knippa, Owner of Kinetico Quality Water Systems of San Antonio and the Hill Country."


Michael C.
Aug 2015
5.0
Yes, I recommend this pro
unknown
Response from

"We at Kinetico Quality Water Systems appreciate you taking your time to share your positive experience. ~ Sincerely, Chris Knippa, Owner"


Shari C.
Aug 2015
5.0
Yes, I recommend this pro
$5,700
We recently had a major kitchen renovation and decided to move away from the RO system we were using.  The Kinetico tech that came out ran a test on our system and said our water softener was great and there was no reason to change anything yet.  We did however go with their K5 reverse osmosis system and couldn't be happier.  The quality and taste of the water beats what we can get from the store or through a bottling system.  Highly recommend Kinetico, for the RO and the water softener.  This visit was to replace the filters for the RO.  Very easy to do.
Response from

"So glad to hear you are enjoying your Kinetico reverse osmosis system. Thank you for giving us the opportunity to earn your business!! Sincerely, Chris Knippa ~ Owner"


BRYAN B.
Aug 2015
5.0
Yes, I recommend this pro
$120,000
Super job and fantastic follow-up.
Professional installers and great filter change thereafter.
Showing 1-25 of 56

Licensing

Insured

Licensed*

Trade License Number

WT0004318

Trade License Locale

TX

Trade License Authority

Texas Commission on Environmental Quality

Trade License Expiration

10/11/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Kinetico San Antonio is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: Closed
Kinetico San Antonio accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Kinetico San Antonio offers free project estimates.
No, Kinetico San Antonio does not offer eco-friendly accreditations.
No, Kinetico San Antonio does not offer a senior discount.
No, Kinetico San Antonio does not offer emergency services.
Yes, Kinetico San Antonio offers warranties.
Kinetico San Antonio offers the following services: Water system & softener installation.

Contact Information

15678 Tradesman, San Antonio, TX 78249

Service Hours

Sunday:Closed
Monday:8:00 AM - 7:00 PM
Tuesday:8:00 AM - 7:00 PM
Wednesday:8:00 AM - 7:00 PM
Thursday:8:00 AM - 7:00 PM
Friday:8:00 AM - 7:00 PM
Saturday:9:00 AM - 5:00 PM
Share project details to get started.